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[Bug 1103164] Re: hid-generic: can't reset device, status -71

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Victor Mitin, could you please confirm this issue exists with the latest
development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command in the development release
from a Terminal (Applications->Accessories->Terminal), as it will
automatically gather and attach updated debug information to this
report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc4

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: regression-release

** Summary changed:

- hid-generic: can't reset device, status -71
+ 062a:0201 hid-generic: can't reset device, status -71

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags removed: kernel-fixed-upstream
** Tags added: needs-full-computer-model needs-upstream-testing

** Tags added: bios-outdated-v2.10

** Description changed:

  Currently I have to physically reconnect USB keyboard to be able to use
  it.
  
  The symptoms like in  Bug #512510
  
  I have been using this keyboard for three years.
  It worked well in ubuntu 10.04, 10.10, 11.04, 11.10, 12.04.
  
  The problem appeared in ubuntu 12.10 only.
  
- 
- 
   [699097.985696] hid-generic 0003:062A:0201.00B6: can't reset device, 0000:00:1a.0-1.3.4/input0, status -71
  [699097.989679] usb 1-1.3: clear tt 4 (0730) error -71
  [699097.993696] hid-generic 0003:062A:0201.00B7: can't reset device, 0000:00:1a.0-1.3.4/input1, status -71
  [699097.993800] usb 1-1.3: USB disconnect, device number 113
  [699097.993803] usb 1-1.3.3: USB disconnect, device number 114
  [699097.997675] usb 1-1.3: clear tt 4 (0730) error -71
  [699098.006216] usb 1-1.3.4: USB disconnect, device number 115
+ 
+ http://us.msi.com/product/mb/Z77A-G43.html#/?div=BIOS
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-21-generic 3.5.0-21.32
  ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
  Uname: Linux 3.5.0-21-generic i686
  ApportVersion: 2.6.1-0ubuntu9
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  c          1855 F.... pulseaudio
   /dev/snd/pcmC0D3p:   c          1855 F...m pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Date: Tue Jan 22 22:40:19 2013
  InstallationDate: Installed on 2012-11-25 (58 days ago)
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.1)
  IwConfig:
   lo        no wireless extensions.
  
   eth0      no wireless extensions.
  MachineType: MSI MS-7758
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-21-generic root=UUID=2583eaf1-76cb-4f44-bdc2-5f21fc7081fc ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-21-generic N/A
   linux-backports-modules-3.5.0-21-generic  N/A
   linux-firmware                            1.95
  RfKill:
  
  SourcePackage: linux
  UpgradeStatus: Upgraded to quantal on 2013-01-07 (15 days ago)
  dmi.bios.date: 10/24/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V2.7
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Z77A-G43 (MS-7758)
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.7:bd10/24/2012:svnMSI:pnMS-7758:pvr1.0:rvnMSI:rnZ77A-G43(MS-7758):rvr1.0:cvnMSI:ct3:cvr1.0:
  dmi.product.name: MS-7758
  dmi.product.version: 1.0
  dmi.sys.vendor: MSI

** Summary changed:

- 062a:0201 hid-generic: can't reset device, status -71
+ 062a:0201 [MSI Z77A-G43] hid-generic: can't reset device, status -71

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1103164

Title:
  062a:0201 [MSI Z77A-G43] hid-generic: can't reset device, status -71

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Currently I have to physically reconnect USB keyboard to be able to
  use it.

  The symptoms like in  Bug #512510

  I have been using this keyboard for three years.
  It worked well in ubuntu 10.04, 10.10, 11.04, 11.10, 12.04.

  The problem appeared in ubuntu 12.10 only.

   [699097.985696] hid-generic 0003:062A:0201.00B6: can't reset device, 0000:00:1a.0-1.3.4/input0, status -71
  [699097.989679] usb 1-1.3: clear tt 4 (0730) error -71
  [699097.993696] hid-generic 0003:062A:0201.00B7: can't reset device, 0000:00:1a.0-1.3.4/input1, status -71
  [699097.993800] usb 1-1.3: USB disconnect, device number 113
  [699097.993803] usb 1-1.3.3: USB disconnect, device number 114
  [699097.997675] usb 1-1.3: clear tt 4 (0730) error -71
  [699098.006216] usb 1-1.3.4: USB disconnect, device number 115

  http://us.msi.com/product/mb/Z77A-G43.html#/?div=BIOS

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-21-generic 3.5.0-21.32
  ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
  Uname: Linux 3.5.0-21-generic i686
  ApportVersion: 2.6.1-0ubuntu9
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  c          1855 F.... pulseaudio
   /dev/snd/pcmC0D3p:   c          1855 F...m pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Date: Tue Jan 22 22:40:19 2013
  InstallationDate: Installed on 2012-11-25 (58 days ago)
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.1)
  IwConfig:
   lo        no wireless extensions.

   eth0      no wireless extensions.
  MachineType: MSI MS-7758
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-21-generic root=UUID=2583eaf1-76cb-4f44-bdc2-5f21fc7081fc ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-21-generic N/A
   linux-backports-modules-3.5.0-21-generic  N/A
   linux-firmware                            1.95
  RfKill:

  SourcePackage: linux
  UpgradeStatus: Upgraded to quantal on 2013-01-07 (15 days ago)
  dmi.bios.date: 10/24/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V2.7
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Z77A-G43 (MS-7758)
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.7:bd10/24/2012:svnMSI:pnMS-7758:pvr1.0:rvnMSI:rnZ77A-G43(MS-7758):rvr1.0:cvnMSI:ct3:cvr1.0:
  dmi.product.name: MS-7758
  dmi.product.version: 1.0
  dmi.sys.vendor: MSI

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