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Message #03761
Re: [Bug 1109817] Re: Shutdown, Restart, Suspend, Hibernate fails Ubuntu 12.04.1 Presario 2100
Thank you very much for replying. I could not install the bios that you
recommended, because I don't have a diskette drive. However, I have
found a workaround for the problem by converting to Xubuntu 12.04
Precise Pangolin.
Apparently there is something different in the startup for Ubuntu and
Xubuntu. I switched to Xubuntu on a forum recommendation from somebody
who was having the exact same problem as me (Shutdown, Restart, Suspend,
Hibernate fails) on a Compaq computer (I don't know if it was the exact
same model). His Compaq also would not run correctly on Ubuntu, but
performed fine on Xubuntu.
I would prefer to be running Ubuntu as that is what I run on my Dell
D610 laptops, a fix to this problem would be appreciated. I will try to
find a way to load the latest bios from a cd or flash drive.
Thank you again,
Ralph
On 08/04/2013 09:33 PM, Christopher M. Penalver wrote:
> ralphl, as per
> http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=374028#N905
> an update is available for your BIOS (KA.M1.60). If you update to this,
> does it change anything?
>
> If not, could you please both specify what happened, and provide the output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-kam1.60 needs-upstream-testing regression-
> potential
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> ** Summary changed:
>
> - Shutdown, Restart, Suspend, Hibernate fails Ubuntu 12.04.1 Presario 2100
> + [Compaq Presario 2195US Notebook PC] Shutdown, Restart, Suspend, Hibernate fails Ubuntu 12.04.1
>
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1109817
Title:
[Compaq Presario 2195US Notebook PC] Shutdown, Restart, Suspend,
Hibernate fails Ubuntu 12.04.1
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I installed Ubuntu 12.04.1 on my Compaq Presario 2100 (2195US to be
exact). Now Shutdown, Restart, Suspend, and Hibernate don't work. I
installed the latest bios I could (KA.M1.57). Shutdown and Restart
worked under Ubuntu 10.04 Lucid Lynx. If I boot with "acpi=off"
Restart works, but not Shutdown, Suspend, nor Hibernate. There is a
dmesg message about a broken bios, but Windows XP (I am multi-booted)
runs fine. Shutdown, Restart, Suspend, Hibernate work. When doing
Restart, for exampe, the computer hangs with the final message being
"Will now restart" "102500.5296241 Restarting system". A similar
message appears when the system hangs during shutdown, except it says
"Will now halt" "131.2961161 Power down.". This web site has photos
of the screen when the computer hangs during Shutdown and Restart.
http://ubuntuforums.org/showthread.php?t=2099221 (Post # 4).
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-35-generic-pae 3.2.0-35.55
ProcVersionSignature: Ubuntu 3.2.0-35.55-generic-pae 3.2.34
Uname: Linux 3.2.0-35-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: A5451 [ALI 5451], device 0: ALI 5451 [ALI 5451]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ralph 1391 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
Card hw:0 'A5451'/'ALI 5451 at 0x8400, irq 5'
Mixer name : 'Conexant Cx20468 rev 1,Conexant Cx20468 rev 1'
Components : 'AC97a:43585429 AC97m:43585429'
Controls : 25
Simple ctrls : 18
Date: Tue Jan 29 15:03:24 2013
HibernationDevice: RESUME=UUID=241341ec-4e8e-4956-a39e-1e8475e75cc3
Lsusb: Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Hewlett-Packard Presario 2100 (DM728A)
MarkForUpload: True
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-35-generic-pae root=UUID=f6318a7b-151b-4731-8858-4f1fe5edd391 ro
RelatedPackageVersions:
linux-restricted-modules-3.2.0-35-generic-pae N/A
linux-backports-modules-3.2.0-35-generic-pae N/A
linux-firmware 1.79.1
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/19/2004
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: KAM1.57
dmi.board.name: 0024
dmi.board.vendor: Hewlett-Packard
dmi.board.version: PQ1A83
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrKAM1.57:bd02/19/2004:svnHewlett-Packard:pnPresario2100(DM728A):pvrKAM1.57:rvnHewlett-Packard:rn0024:rvrPQ1A83:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: Presario 2100 (DM728A)
dmi.product.version: KAM1.57
dmi.sys.vendor: Hewlett-Packard
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