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[Bug 1094534] Re: USB 3.0 ports don't work after suspend, xhci_hcd errors in kernel log

 

Shaun Crampton, could you please provide the full computer model as
noted on the sticker?

** Tags added: needs-full-computer-model needs-upstream-testing
regression-potential

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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Title:
  USB 3.0 ports don't work after suspend, xhci_hcd errors in kernel log

Status in “linux” package in Ubuntu:
  Incomplete
Status in Arch Linux:
  New

Bug description:
  My laptop has one USB 2.0 port and a couple of USB 3.0 ports.  The USB
  3.0 ports only work after a fresh shutdown/restart, not after I
  suspend/resume.  There are a couple of different USB controllers
  listed in lspci:

  $ sudo lspci -nn | grep USB
  00:1d.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 [8086:1e26] (rev 04)
  03:00.0 USB controller [0c03]: Renesas Technology Corp. Device [1912:0015] (rev 02)

  lsusb lists a 3.0 root hub along wit the 2.0 one.

  $ sudo lsusb
  Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 003: ID 8087:07da Intel Corp.
  Bus 001 Device 004: ID 2232:1024

  I see the following errors in dmesg output (and nothing when I
  plug/unplug a device):

  $ dmesg | grep xhci
  [ 3916.808221] xhci_hcd 0000:03:00.0: WARN: xHC restore state timeout
  [ 3916.808236] xhci_hcd 0000:03:00.0: PCI post-resume error -110!
  [ 3916.808237] xhci_hcd 0000:03:00.0: HC died; cleaning up
  [ 3916.808240] xhci_hcd 0000:03:00.0: HC died; cleaning up

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-21-generic 3.5.0-21.32
  ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
  Uname: Linux 3.5.0-21-generic x86_64
  ApportVersion: 2.6.1-0ubuntu9
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  shaun      1915 F.... pulseaudio
  Date: Sat Dec 29 11:54:48 2012
  HibernationDevice: RESUME=UUID=e9e7a3d6-2d7f-4d2d-8880-ace10b4a942f
  InstallationDate: Installed on 2012-09-26 (94 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120905.2)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 900X3C/900X3D/900X4C/900X4D
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-21-generic root=/dev/mapper/ubuntu-root ro quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/shaun not ours.
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-21-generic N/A
   linux-backports-modules-3.5.0-21-generic  N/A
   linux-firmware                            1.95
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/12/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: P03AAC
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SAMSUNG_NP1234567890
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP03AAC:bd07/12/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn900X3C/900X3D/900X4C/900X4D:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSAMSUNG_NP1234567890:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 900X3C/900X3D/900X4C/900X4D
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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