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[Bug 1091014] Re: Dell Inspiron 1370 Synaptics touchpad not detected by kernel

 

Renato B, as per
http://www.dell.com/support/troubleshooting/us/en/19/Product/inspiron-1370
an update is available for your BIOS (A03). If you update to this, does
it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags removed: 1370 inspiron synaptics touchpad
** Tags added: bios-outdated-a03 needs-upstream-testing

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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Title:
  Dell Inspiron 1370 Synaptics touchpad not detected by kernel

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The Synaptics touchpad works once every 10 boots or so. I have to use the mouse, which is regularly detected and fully working. It has always happened with all the kernels I used since Ubuntu 10. It seems that it is not detected by the kernel when it scans the bus for input devices. Following is dmesg, devices and Xorg.0.log. Thanks for looking into this and for your excellent work in general.
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu15
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  renato     1918 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf0800000 irq 46'
     Mixer name	: 'Intel Cantiga HDMI'
     Components	: 'HDA:10ec0272,10280418,00100001 HDA:80862802,80860101,00100000'
     Controls      : 18
     Simple ctrls  : 8
  CheckboxSubmission: 9f70f05d894db2c28de04f8032862ead
  CheckboxSystem: d00f84de8a555815fa1c4660280da308
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
  MachineType: Dell Inc. Inspiron 1370
  MarkForUpload: True
  NonfreeKernelModules: wl
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_US:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-34-generic root=UUID=c293b245-f868-4efc-be88-cc3439f98ac0 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-34.53-generic 3.2.33
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-34-generic N/A
   linux-backports-modules-3.2.0-34-generic  N/A
   linux-firmware                            1.79.1
  Tags:  precise running-unity
  Uname: Linux 3.2.0-34-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  dmi.bios.date: 09/15/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0R8PR3
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.asset.tag: None
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A01
  dmi.modalias: dmi:bvnDellInc.:bvrA01:bd09/15/2009:svnDellInc.:pnInspiron1370:pvrA01:rvnDellInc.:rn0R8PR3:rvrA01:cvnDellInc.:ct8:cvrA01:
  dmi.product.name: Inspiron 1370
  dmi.product.version: A01
  dmi.sys.vendor: Dell Inc.

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