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[Bug 1094534] Re: [Samsung NP900X4C-A03US] USB 3.0 ports don't work after suspend, xhci_hcd errors in kernel log

 

By the way, setting that USB wakeup setting in the BIOS seems to have
some effect for me.  The port no longer dies after suspend but instead
it just doesn't work very well (random disconnections, file transfers
from my digital camera fail).

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Title:
  [Samsung NP900X4C-A03US] USB 3.0 ports don't work after suspend,
  xhci_hcd errors in kernel log

Status in “linux” package in Ubuntu:
  Incomplete
Status in Arch Linux:
  New

Bug description:
  My laptop has one USB 2.0 port and a couple of USB 3.0 ports.  The USB
  3.0 ports only work after a fresh shutdown/restart, not after I
  suspend/resume.  There are a couple of different USB controllers
  listed in lspci:

  $ sudo lspci -nn | grep USB
  00:1d.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 [8086:1e26] (rev 04)
  03:00.0 USB controller [0c03]: Renesas Technology Corp. Device [1912:0015] (rev 02)

  lsusb lists a 3.0 root hub along wit the 2.0 one.

  $ sudo lsusb
  Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 003: ID 8087:07da Intel Corp.
  Bus 001 Device 004: ID 2232:1024

  I see the following errors in dmesg output (and nothing when I
  plug/unplug a device):

  $ dmesg | grep xhci
  [ 3916.808221] xhci_hcd 0000:03:00.0: WARN: xHC restore state timeout
  [ 3916.808236] xhci_hcd 0000:03:00.0: PCI post-resume error -110!
  [ 3916.808237] xhci_hcd 0000:03:00.0: HC died; cleaning up
  [ 3916.808240] xhci_hcd 0000:03:00.0: HC died; cleaning up

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-21-generic 3.5.0-21.32
  ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
  Uname: Linux 3.5.0-21-generic x86_64
  ApportVersion: 2.6.1-0ubuntu9
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  shaun      1915 F.... pulseaudio
  Date: Sat Dec 29 11:54:48 2012
  HibernationDevice: RESUME=UUID=e9e7a3d6-2d7f-4d2d-8880-ace10b4a942f
  InstallationDate: Installed on 2012-09-26 (94 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120905.2)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 900X3C/900X3D/900X4C/900X4D
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-21-generic root=/dev/mapper/ubuntu-root ro quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/shaun not ours.
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-21-generic N/A
   linux-backports-modules-3.5.0-21-generic  N/A
   linux-firmware                            1.95
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/12/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: P03AAC
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SAMSUNG_NP1234567890
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP03AAC:bd07/12/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn900X3C/900X3D/900X4C/900X4D:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSAMSUNG_NP1234567890:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 900X3C/900X3D/900X4C/900X4D
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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