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Message #04156
[Bug 1149359] Re: [Dell Inspiron N5010] The System Freezes when decreasing and increasing screen light multiple times
Jehad Zendah:
>"The problem still exists."
You apport-collect'ed from Raring, which is not currently the
development release (Saucy).
>"I also installed the upstream kernel but no solution"
Which version specifically?
** Attachment removed: "AlsaInfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1149359/+attachment/3763313/+files/AlsaInfo.txt
** Attachment removed: "BootDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1149359/+attachment/3763314/+files/BootDmesg.txt
** Attachment removed: "CRDA.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1149359/+attachment/3763315/+files/CRDA.txt
** Attachment removed: "HookError_cloud_archive.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1149359/+attachment/3763316/+files/HookError_cloud_archive.txt
** Attachment removed: "IwConfig.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1149359/+attachment/3763317/+files/IwConfig.txt
** Attachment removed: "Lspci.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1149359/+attachment/3763318/+files/Lspci.txt
** Attachment removed: "Lsusb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1149359/+attachment/3763319/+files/Lsusb.txt
** Attachment removed: "ProcCpuinfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1149359/+attachment/3763320/+files/ProcCpuinfo.txt
** Attachment removed: "ProcInterrupts.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1149359/+attachment/3763321/+files/ProcInterrupts.txt
** Attachment removed: "ProcModules.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1149359/+attachment/3763322/+files/ProcModules.txt
** Attachment removed: "PulseList.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1149359/+attachment/3763323/+files/PulseList.txt
** Attachment removed: "UdevLog.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1149359/+attachment/3763325/+files/UdevLog.txt
** Attachment removed: "UdevDb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1149359/+attachment/3763324/+files/UdevDb.txt
** Attachment removed: "WifiSyslog.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1149359/+attachment/3763326/+files/WifiSyslog.txt
** Description changed:
I am using Dell inspiron n5010, I just installed Ubuntu 12.04 LTS and everything looks great, but when I tried to decrease the brightness of the screen, all of a sudden, the system freezes, thus I restarted my laptop and I performed the same action again by decreasing the brightness and everything gone fine but when I intentionally increased the light it freezes again. Note that I uses the buttons on the keyboard to do these actions.
- ---
+ ---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: amd64
ArecordDevices:
- **** List of CAPTURE Hardware Devices ****
- card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
- Subdevices: 1/1
- Subdevice #0: subdevice #0
+ **** List of CAPTURE Hardware Devices ****
+ card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
+ Subdevices: 1/1
+ Subdevice #0: subdevice #0
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: jsh 1620 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: jsh 1620 F.... pulseaudio
CRDA:
- country GB:
- (2402 - 2482 @ 40), (N/A, 20)
- (5170 - 5250 @ 40), (N/A, 20)
- (5250 - 5330 @ 40), (N/A, 20), DFS
- (5490 - 5710 @ 40), (N/A, 27), DFS
+ country GB:
+ (2402 - 2482 @ 40), (N/A, 20)
+ (5170 - 5250 @ 40), (N/A, 20)
+ (5250 - 5330 @ 40), (N/A, 20), DFS
+ (5490 - 5710 @ 40), (N/A, 27), DFS
Card0.Amixer.info:
- Card hw:0 'Intel'/'HDA Intel at 0xfbd00000 irq 47'
- Mixer name : 'Intel IbexPeak HDMI'
- Components : 'HDA:111d7605,10280447,00100105 HDA:80862804,80860101,00100000'
- Controls : 24
- Simple ctrls : 10
+ Card hw:0 'Intel'/'HDA Intel at 0xfbd00000 irq 47'
+ Mixer name : 'Intel IbexPeak HDMI'
+ Components : 'HDA:111d7605,10280447,00100105 HDA:80862804,80860101,00100000'
+ Controls : 24
+ Simple ctrls : 10
DistroRelease: Ubuntu 12.04
MachineType: Dell Inc. Inspiron N5010
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
- TERM=xterm
- PATH=(custom, no user)
- LANG=en_US.UTF-8
- SHELL=/bin/bash
+ TERM=xterm
+ PATH=(custom, no user)
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-23-generic root=UUID=1CD49D0DD49CE9F2 loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.5.0-23.35~precise1-generic 3.5.7.2
RelatedPackageVersions:
- linux-restricted-modules-3.5.0-23-generic N/A
- linux-backports-modules-3.5.0-23-generic N/A
- linux-firmware 1.79.1
+ linux-restricted-modules-3.5.0-23-generic N/A
+ linux-backports-modules-3.5.0-23-generic N/A
+ linux-firmware 1.79.1
RfKill:
- 0: phy0: Wireless LAN
- Soft blocked: no
- Hard blocked: no
+ 0: phy0: Wireless LAN
+ Soft blocked: no
+ Hard blocked: no
Tags: precise running-unity
Uname: Linux 3.5.0-23-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 07/19/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.name: 0WXY9J
dmi.board.vendor: Dell Inc.
dmi.board.version: A15
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A15
dmi.modalias: dmi:bvnDellInc.:bvrA15:bd07/19/2011:svnDellInc.:pnInspironN5010:pvrA15:rvnDellInc.:rn0WXY9J:rvrA15:cvnDellInc.:ct8:cvrA15:
dmi.product.name: Inspiron N5010
dmi.product.version: A15
dmi.sys.vendor: Dell Inc.
- ---
- ApportVersion: 2.9.2-0ubuntu8.1
- Architecture: amd64
- AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: zangetsu 1854 F.... pulseaudio
- zangetsu 3156 F.... pulseaudio
- CurrentDmesg:
- [ 18.138670] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
- [ 23.620282] atkbd serio0: Unknown key pressed (translated set 2, code 0x8d on isa0060/serio0).
- [ 23.620286] atkbd serio0: Use 'setkeycodes e00d <keycode>' to make it known.
- DistroRelease: Ubuntu 13.04
- InstallationDate: Installed on 2013-08-06 (0 days ago)
- InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
- MachineType: Dell Inc. Inspiron N5010
- MarkForUpload: True
- Package: linux (not installed)
- ProcEnviron:
- TERM=xterm
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=<set>
- LANG=en_US.UTF-8
- SHELL=/bin/bash
- ProcFB: 0 inteldrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=F8EC9439EC93EFDC loop=/hostname/disks/root.disk ro rootflags=sync quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
- RelatedPackageVersions:
- linux-restricted-modules-3.8.0-19-generic N/A
- linux-backports-modules-3.8.0-19-generic N/A
- linux-firmware 1.106
- RfKill:
- 0: phy0: Wireless LAN
- Soft blocked: no
- Hard blocked: no
- Tags: raring
- Uname: Linux 3.8.0-19-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
- dmi.bios.date: 07/19/2011
- dmi.bios.vendor: Dell Inc.
- dmi.bios.version: A15
- dmi.board.name: 0WXY9J
- dmi.board.vendor: Dell Inc.
- dmi.board.version: A15
- dmi.chassis.type: 8
- dmi.chassis.vendor: Dell Inc.
- dmi.chassis.version: A15
- dmi.modalias: dmi:bvnDellInc.:bvrA15:bd07/19/2011:svnDellInc.:pnInspironN5010:pvrA15:rvnDellInc.:rn0WXY9J:rvrA15:cvnDellInc.:ct8:cvrA15:
- dmi.product.name: Inspiron N5010
- dmi.product.version: A15
- dmi.sys.vendor: Dell Inc.
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https://bugs.launchpad.net/bugs/1149359
Title:
[Dell Inspiron N5010] The System Freezes when decreasing and
increasing screen light multiple times
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I am using Dell inspiron n5010, I just installed Ubuntu 12.04 LTS and everything looks great, but when I tried to decrease the brightness of the screen, all of a sudden, the system freezes, thus I restarted my laptop and I performed the same action again by decreasing the brightness and everything gone fine but when I intentionally increased the light it freezes again. Note that I uses the buttons on the keyboard to do these actions.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jsh 1620 F.... pulseaudio
CRDA:
country GB:
(2402 - 2482 @ 40), (N/A, 20)
(5170 - 5250 @ 40), (N/A, 20)
(5250 - 5330 @ 40), (N/A, 20), DFS
(5490 - 5710 @ 40), (N/A, 27), DFS
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xfbd00000 irq 47'
Mixer name : 'Intel IbexPeak HDMI'
Components : 'HDA:111d7605,10280447,00100105 HDA:80862804,80860101,00100000'
Controls : 24
Simple ctrls : 10
DistroRelease: Ubuntu 12.04
MachineType: Dell Inc. Inspiron N5010
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-23-generic root=UUID=1CD49D0DD49CE9F2 loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.5.0-23.35~precise1-generic 3.5.7.2
RelatedPackageVersions:
linux-restricted-modules-3.5.0-23-generic N/A
linux-backports-modules-3.5.0-23-generic N/A
linux-firmware 1.79.1
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: precise running-unity
Uname: Linux 3.5.0-23-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 07/19/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.name: 0WXY9J
dmi.board.vendor: Dell Inc.
dmi.board.version: A15
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A15
dmi.modalias: dmi:bvnDellInc.:bvrA15:bd07/19/2011:svnDellInc.:pnInspironN5010:pvrA15:rvnDellInc.:rn0WXY9J:rvrA15:cvnDellInc.:ct8:cvrA15:
dmi.product.name: Inspiron N5010
dmi.product.version: A15
dmi.sys.vendor: Dell Inc.
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