← Back to team overview

kernel-packages team mailing list archive

[Bug 1088282] Re: [Ubuntu 12.04.1 LTS 32-bit] Unity GUI will hang during bootup with AMD Radeon HD 4350 (RV710) and VIA Technologies PT880 Ultra chipset


fpgahardwarenegineer, could you please confirm this issue exists with
the latest development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command in the development release
from a Terminal (Applications->Accessories->Terminal), as it will
automatically gather and attach updated debug information to this

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:

where VERSION-NUMBER is the version number of the kernel you tested. For example:

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:

If the mainline kernel does not fix this bug, please add the following tags:

As well, please remove the tag:

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your

** Tags added: latest-bios-0704 needs-bisect needs-upstream-testing

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.

  [Ubuntu 12.04.1 LTS 32-bit] Unity GUI will hang during bootup with AMD
  Radeon HD 4350 (RV710)  and VIA Technologies PT880 Ultra chipset

Status in “linux” package in Ubuntu:
Status in “unity” package in Ubuntu:
Status in “xserver-xorg-video-ati” package in Ubuntu:

Bug description:
  This bug report is very similar to Launchpad bug #1063656 (Unity GUI will hang during bootup with ATI Technologies Radeon X600 (RV380) and VIA Technologies PT880 Ultra chipset).


  I have this mainboard called ASUS P5VD1-X.
  This is a little "odd ball" of a mainboard.
  It contains an AGP 8X Slot (AGP 1.5V) and a PCI Express Gen 1 x16 Slot (x16 connector, x4 link).
  Both AGP and PCI Express are connected to the Northbridge chip, VIA Technologies PT880 Ultra.
  PT880 Ultra is one of the last VIA Technologies chipset that supported Intel platform.
  A perfect mainboard to do hardware compatibility validation against number of cards and Linux.
  I updated the BIOS to the last release version (Revision 0704).
  The problem is, booting will stop after displaying Unity GUI default background wallpaper image under Ubuntu 12.04.1 LTS 32-bit.
  It won't get to displaying launch bar with icons on the left side of the screen or a title bar on the top part of the screen.
  I suspect this bug to be there due to lack of testing.
  Very few VIA Technologies PCI Express supporting chipset exist, and I assume very little validation testing was done on VIA Technologies PCI Express supporting chipset.
          The only temporary workaround I found was to run Ubuntu 12.04 LTS in recovery mode, and everything works fine.
  It is just that it won't work the normal way.

  System Configuration:
  - Ubuntu 12.04.1 LTS 32-bit
  - ASUS P5VD1-X mainboard
    * BIOS Revision 0704
    * VIA Technologies PT880 Ultra (Northbridge)
    * VIA Technologies VT8237R Plus (Southbridge)
  - Intel Pentium D
    * 2.66 GHz
    * 533 MHz FSB
    * 512 MB DDR400 DDR SDRAM DIMM X 2 (in dual channel mode)
  -  MSI R4350 MD1GD3H graphics card
    * AMD Radeon HD 4350 (RV710)
    * 1 GB DDR3 SDRAM
    * PCI Express x16
  - Maxtor 80 GB PATA hard drive
  - Sony PATA DVD-RW drive
  - PS/2 keyboard
  - PS/2 mouse


  Press Shift during boot to enter GRUB's menu screen.
  Select recovery mode boot instead of normal boot

  Please don't flag this bug as a duplicate because I was told that one report per hardware configuration.



  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: xorg 1:7.6+12ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-34.53-generic-pae 3.2.33
  Uname: Linux 3.2.0-34-generic-pae i686
  ApportVersion: 2.0.1-0ubuntu15
  Architecture: i386
  CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
  CompositorRunning: None
  Date: Sun Dec  9 15:18:10 2012
  DistUpgraded: Fresh install
  DistroCodename: precise
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, even including gdb or git bisection work if needed
  GpuHangFrequency: Continuously
  GpuHangReproducibility: Yes, I can easily reproduce it
  GpuHangStarted: Today
   Advanced Micro Devices [AMD] nee ATI RV710 [Radeon HD 4350] [1002:954f] (prog-if 00 [VGA controller])
     Subsystem: Micro-Star International Co., Ltd. Device [1462:8112]
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: System manufacturer System Product Name
  MarkForUpload: True
   PATH=(custom, no user)
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-34-generic-pae root=UUID=a310a45e-a35f-4a97-9856-3404fdef1e8b ro recovery nomodeset
  Renderer: Software
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/16/2006
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0704
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5VD1-X
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0704:bd11/16/2006:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5VD1-X:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  version.compiz: compiz 1:
  version.libdrm2: libdrm2 2.4.32-1ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.4-0ubuntu0.2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.4-0ubuntu0.2
  version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.8
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1.2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

To manage notifications about this bug go to: