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Message #04598
[Bug 1087874] Re: Brightness control not working on Acer TimelineX 3820T using Intel graphics
Carl Englund, could you please confirm this issue exists with the latest
development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command in the development release
from a Terminal (Applications->Accessories->Terminal), as it will
automatically gather and attach updated debug information to this
report:
apport-collect -p linux <replace-with-bug-number>
Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc4
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Tags added: latest-bios-v1.19 needs-upstream-testing regression-
potential
** Description changed:
- - Running Ubuntu 12.10 amd64.
- - Newest BIOS installed.
- - Problem belongs to third group (as defined in https://wiki.ubuntu.com/Kernel/Debugging/Backlight): "Backlight control does not work, but there are entries in /sys/class/backlight."
- - Neither fn+left/right nor system tools brightness control works. Adding "acpi_backlight=vendor" to bootparams fixes the problem.
+ "Backlight control does not work, but there are entries in /sys/class/backlight."
+ - Neither fn+left/right nor system tools brightness control works.
+
+ WORKAROUND: acpi_backlight=vendor
+
+ WORKAROUND: With acpi_osi=Linux I can now control the brightness lever
+ with the keys.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-19-generic 3.5.0-19.30
ProcVersionSignature: Ubuntu 3.5.0-19.30-generic 3.5.7
Uname: Linux 3.5.0-19-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: diskdoc 2728 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: diskdoc 2728 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Date: Sat Dec 8 01:16:24 2012
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=11efe0be-9f52-4ee5-ae6c-7e025de38353
InstallationDate: Installed on 2010-06-07 (914 days ago)
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100427.1)
MachineType: Acer Aspire 3820
MarkForUpload: True
ProcFB:
- 0 inteldrmfb
- 1 radeondrmfb
+ 0 inteldrmfb
+ 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-19-generic root=UUID=8b7cae99-dae3-4d14-bbd3-24f82a9e0b57 ro quiet splash rootflags=data=writeback acpi_backlight=vendor vt.handoff=7
RelatedPackageVersions:
- linux-restricted-modules-3.5.0-19-generic N/A
- linux-backports-modules-3.5.0-19-generic N/A
- linux-firmware 1.95
+ linux-restricted-modules-3.5.0-19-generic N/A
+ linux-backports-modules-3.5.0-19-generic N/A
+ linux-firmware 1.95
SourcePackage: linux
UpgradeStatus: Upgraded to quantal on 2012-12-05 (2 days ago)
dmi.bios.date: 10/27/2010
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.19
dmi.board.asset.tag: No Asset Tag
dmi.board.name: JM31_CP
dmi.board.vendor: Acer
dmi.board.version: V1.19
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.19
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.19:bd10/27/2010:svnAcer:pnAspire3820:pvrV1.19:rvnAcer:rnJM31_CP:rvrV1.19:cvnAcer:ct10:cvrV1.19:
dmi.product.name: Aspire 3820
dmi.product.version: V1.19
dmi.sys.vendor: Acer
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Summary changed:
- Brightness control not working on Acer TimelineX 3820T using Intel graphics
+ [Acer 3820T] Brightness control not working
** Summary changed:
- [Acer 3820T] Brightness control not working
+ 8086:0046 [Acer 3820T] Brightness control not working
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1087874
Title:
8086:0046 [Acer 3820T] Brightness control not working
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
"Backlight control does not work, but there are entries in /sys/class/backlight."
- Neither fn+left/right nor system tools brightness control works.
WORKAROUND: acpi_backlight=vendor
WORKAROUND: With acpi_osi=Linux I can now control the brightness lever
with the keys.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-19-generic 3.5.0-19.30
ProcVersionSignature: Ubuntu 3.5.0-19.30-generic 3.5.7
Uname: Linux 3.5.0-19-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: diskdoc 2728 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Date: Sat Dec 8 01:16:24 2012
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=11efe0be-9f52-4ee5-ae6c-7e025de38353
InstallationDate: Installed on 2010-06-07 (914 days ago)
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100427.1)
MachineType: Acer Aspire 3820
MarkForUpload: True
ProcFB:
0 inteldrmfb
1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-19-generic root=UUID=8b7cae99-dae3-4d14-bbd3-24f82a9e0b57 ro quiet splash rootflags=data=writeback acpi_backlight=vendor vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.5.0-19-generic N/A
linux-backports-modules-3.5.0-19-generic N/A
linux-firmware 1.95
SourcePackage: linux
UpgradeStatus: Upgraded to quantal on 2012-12-05 (2 days ago)
dmi.bios.date: 10/27/2010
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.19
dmi.board.asset.tag: No Asset Tag
dmi.board.name: JM31_CP
dmi.board.vendor: Acer
dmi.board.version: V1.19
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.19
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.19:bd10/27/2010:svnAcer:pnAspire3820:pvrV1.19:rvnAcer:rnJM31_CP:rvrV1.19:cvnAcer:ct10:cvrV1.19:
dmi.product.name: Aspire 3820
dmi.product.version: V1.19
dmi.sys.vendor: Acer
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