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[Bug 1086961] Re: whci_hcd module stopping hibernate or sleeping

 

Helder Tomas, could you please confirm this issue exists with the latest
development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command in the development release
from a Terminal (Applications->Accessories->Terminal), as it will
automatically gather and attach updated debug information to this
report:

apport-collect -p linux <replace-with-bug-number>

** Description changed:

- Can not set my machine to sleep or hibernate.
- Despite the bluetooth icon showing up, bluetooth doesn't seem to be working.
- I can resolve the sleeping/hibernate issue by disabling the whci_hcd module.
- I have a Realtek RTU7305-BG13-HMC-V2C REV:A01 , which does seem to be the cause of the issue.
- Can't really fing much about the module or this card on linux.
+ Can not set my machine to hibernate.
  
- If someone can help me I would appreciate.
- Thank you.
+ WORKAROUND: hibernate issue by disabling the whci_hcd module.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-34-generic 3.2.0-34.53
  ProcVersionSignature: Ubuntu 3.2.0-34.53-generic 3.2.33
  Uname: Linux 3.2.0-34-generic x86_64
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu15
  Architecture: amd64
  ArecordDevices:
-  **** List of CAPTURE Hardware Devices ****
-  card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
+  **** List of CAPTURE Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  helder     2104 F.... pulseaudio
-  /dev/snd/pcmC0D0p:   helder     2104 F...m pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  helder     2104 F.... pulseaudio
+  /dev/snd/pcmC0D0p:   helder     2104 F...m pulseaudio
  CRDA:
-  country GB:
-  	(2402 - 2482 @ 40), (N/A, 20)
-  	(5170 - 5250 @ 40), (N/A, 20)
-  	(5250 - 5330 @ 40), (N/A, 20), DFS
-  	(5490 - 5710 @ 40), (N/A, 27), DFS
+  country GB:
+   (2402 - 2482 @ 40), (N/A, 20)
+   (5170 - 5250 @ 40), (N/A, 20)
+   (5250 - 5330 @ 40), (N/A, 20), DFS
+   (5490 - 5710 @ 40), (N/A, 27), DFS
  Card0.Amixer.info:
-  Card hw:0 'Intel'/'HDA Intel at 0xf6ffc000 irq 47'
-    Mixer name	: 'IDT 92HD81B1C5'
-    Components	: 'HDA:111d76d5,102802ef,00100104'
-    Controls      : 25
-    Simple ctrls  : 13
+  Card hw:0 'Intel'/'HDA Intel at 0xf6ffc000 irq 47'
+    Mixer name	: 'IDT 92HD81B1C5'
+    Components	: 'HDA:111d76d5,102802ef,00100104'
+    Controls      : 25
+    Simple ctrls  : 13
  Date: Wed Dec  5 19:30:43 2012
  HibernationDevice: RESUME=UUID=1b55d1f0-c811-49e8-86b5-621d0f4de468
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  MachineType: Dell Inc. Precision M6500
  MarkForUpload: True
  PccardctlIdent:
-  Socket 0:
-    no product info available
+  Socket 0:
+    no product info available
  PccardctlStatus:
-  Socket 0:
-    no card
+  Socket 0:
+    no card
  ProcEnviron:
-  LANGUAGE=en_GB:en
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=en_GB.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=en_GB:en
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_GB.UTF-8
+  SHELL=/bin/bash
  ProcFB:
-  
+ 
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-34-generic root=UUID=09db7bf9-b852-4a96-85b3-7093abd4b571 ro quiet splash
  RelatedPackageVersions:
-  linux-restricted-modules-3.2.0-34-generic N/A
-  linux-backports-modules-3.2.0-34-generic  N/A
-  linux-firmware                            1.79.1
+  linux-restricted-modules-3.2.0-34-generic N/A
+  linux-backports-modules-3.2.0-34-generic  N/A
+  linux-firmware                            1.79.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/16/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd03/16/2012:svnDellInc.:pnPrecisionM6500:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Precision M6500
  dmi.sys.vendor: Dell Inc.

** Tags added: bios-outdated-a10 needs-upstream-testing regression-
potential

** Summary changed:

- whci_hcd module stopping hibernate or sleeping
+ whci_hcd module stopping hibernate

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1086961

Title:
  whci_hcd module stopping hibernate

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Can not set my machine to hibernate.

  WORKAROUND: hibernate issue by disabling the whci_hcd module.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-34-generic 3.2.0-34.53
  ProcVersionSignature: Ubuntu 3.2.0-34.53-generic 3.2.33
  Uname: Linux 3.2.0-34-generic x86_64
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu15
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  helder     2104 F.... pulseaudio
   /dev/snd/pcmC0D0p:   helder     2104 F...m pulseaudio
  CRDA:
   country GB:
    (2402 - 2482 @ 40), (N/A, 20)
    (5170 - 5250 @ 40), (N/A, 20)
    (5250 - 5330 @ 40), (N/A, 20), DFS
    (5490 - 5710 @ 40), (N/A, 27), DFS
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf6ffc000 irq 47'
     Mixer name	: 'IDT 92HD81B1C5'
     Components	: 'HDA:111d76d5,102802ef,00100104'
     Controls      : 25
     Simple ctrls  : 13
  Date: Wed Dec  5 19:30:43 2012
  HibernationDevice: RESUME=UUID=1b55d1f0-c811-49e8-86b5-621d0f4de468
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  MachineType: Dell Inc. Precision M6500
  MarkForUpload: True
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-34-generic root=UUID=09db7bf9-b852-4a96-85b3-7093abd4b571 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-34-generic N/A
   linux-backports-modules-3.2.0-34-generic  N/A
   linux-firmware                            1.79.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/16/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd03/16/2012:svnDellInc.:pnPrecisionM6500:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Precision M6500
  dmi.sys.vendor: Dell Inc.

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