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Message #04635
[Bug 1086708] Re: Intermittent ethernet internet connection Ubuntu 12.04 (networking using the tg3 driver)
d_mat, as per
http://www.dell.com/support/troubleshooting/us/en/19/Product/precision-t3400
an update is available for your BIOS (A14). If you update to this, does
it change anything?
If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Thank you for your understanding.
** Description changed:
I have spent hours trying out dozens of solutions from the ubuntuforums
and askubuntu, nothing seems to help. Ethernet cable and plug (in office
wall with many ethernet plugs available) switched to test if this is the
problem.
My internet connection sporadically and regularly drops. Sometimes it is
that webpages take a long time to load, or never do. Sometimes this can
be fixed by reloading the page, sometimes this does nothing. In those
cases the only solution is to either disable and enable networking or
click on the supposedly connected wired connection I am using to get it
to reconnect manually. In both these cases the connection is usually
back within 5 seconds (very rarely I have to do this twice).
I have reinstalled network manager and resolvconf, I have disbled ipv6,
I have edited NetworkManager.conf (along with a few other things that
all don't seem to work). Generally the connection is stable for a long
time following a reboot, but once it starts dropping out, it can stay
stable for a half hour, or 2 minutes, and there seems to be no way to
know.
Sometimes trying to load a page or an element in a page will trigger
network manager to react to the loss of connection. What I mean is that
in this case both skype and dropbox show that they have gone offline,
and the network manager icon appears to look for a connection. This then
happens within 5 seconds (as when I do this manually) and the connection
is back. Again, this then can hold for a half hour or only 2 minutes, or
anything in between.
#### sudo ifconfig -a ####
- eth0 Link encap:Ethernet HWaddr 00:1e:c9:3e:33:d6
- inet addr:172.16.10.253 Bcast:172.16.255.255 Mask:255.255.0.0
- UP BROADCAST RUNNING MULTICAST MTU:1492 Metric:1
- RX packets:204291 errors:0 dropped:0 overruns:0 frame:0
- TX packets:73962 errors:0 dropped:0 overruns:0 carrier:0
- collisions:0 txqueuelen:100
- RX bytes:126731107 (126.7 MB) TX bytes:18598744 (18.5 MB)
- Interrupt:17
+ eth0 Link encap:Ethernet HWaddr 00:1e:c9:3e:33:d6
+ inet addr:172.16.10.253 Bcast:172.16.255.255 Mask:255.255.0.0
+ UP BROADCAST RUNNING MULTICAST MTU:1492 Metric:1
+ RX packets:204291 errors:0 dropped:0 overruns:0 frame:0
+ TX packets:73962 errors:0 dropped:0 overruns:0 carrier:0
+ collisions:0 txqueuelen:100
+ RX bytes:126731107 (126.7 MB) TX bytes:18598744 (18.5 MB)
+ Interrupt:17
- lo Link encap:Local Loopback
- inet addr:127.0.0.1 Mask:255.0.0.0
- UP LOOPBACK RUNNING MTU:16436 Metric:1
- RX packets:3340 errors:0 dropped:0 overruns:0 frame:0
- TX packets:3340 errors:0 dropped:0 overruns:0 carrier:0
- collisions:0 txqueuelen:0
- RX bytes:245691 (245.6 KB) TX bytes:245691 (245.6 KB)
+ lo Link encap:Local Loopback
+ inet addr:127.0.0.1 Mask:255.0.0.0
+ UP LOOPBACK RUNNING MTU:16436 Metric:1
+ RX packets:3340 errors:0 dropped:0 overruns:0 frame:0
+ TX packets:3340 errors:0 dropped:0 overruns:0 carrier:0
+ collisions:0 txqueuelen:0
+ RX bytes:245691 (245.6 KB) TX bytes:245691 (245.6 KB)
- #### lspci ####
- 00:00.0 Host bridge: Intel Corporation 82X38/X48 Express DRAM Controller
- 00:01.0 PCI bridge: Intel Corporation 82X38/X48 Express Host-Primary PCI Express Bridge
- 00:06.0 PCI bridge: Intel Corporation 82X38/X48 Express Host-Secondary PCI Express Bridge
- 00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 02)
- 00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 02)
- 00:1a.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 02)
- 00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 02)
- 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 02)
- 00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 02)
- 00:1c.5 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 (rev 02)
- 00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 02)
- 00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 02)
- 00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 02)
- 00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 02)
- 00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 92)
- 00:1f.0 ISA bridge: Intel Corporation 82801IR (ICH9R) LPC Interface Controller (rev 02)
- 00:1f.2 SATA controller: Intel Corporation 82801IR/IO/IH (ICH9R/DO/DH) 6 port SATA Controller [AHCI mode] (rev 02)
- 00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 02)
- 01:00.0 VGA compatible controller: NVIDIA Corporation G84 [Quadro FX 570] (rev a1)
- 04:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5754 Gigabit Ethernet PCI Express (rev 02)
- 05:04.0 FireWire (IEEE 1394): LSI Corporation FW322/323 (rev 61)
-
- #### cat /etc/network/interfaces ####
+ #### cat /etc/network/interfaces ####
auto lo
iface lo inet loopback
- #### dmesg | grep -e eth0 -e bcm ####
+ #### dmesg | grep -e eth0 -e bcm ####
[ 2.833361] tg3 0000:04:00.0: eth0: Tigon3 [partno(BCM95754) rev b002] (PCI Express) MAC address 00:1e:c9:3e:33:d6
[ 2.833365] tg3 0000:04:00.0: eth0: attached PHY is 5787 (10/100/1000Base-T Ethernet) (WireSpeed[1], EEE[0])
[ 2.833368] tg3 0000:04:00.0: eth0: RXcsums[1] LinkChgREG[0] MIirq[0] ASF[0] TSOcap[1]
[ 2.833371] tg3 0000:04:00.0: eth0: dma_rwctrl[76180000] dma_mask[64-bit]
[ 11.257451] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 20.902607] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 23.935637] tg3 0000:04:00.0: eth0: Link is up at 1000 Mbps, full duplex
[ 23.935641] tg3 0000:04:00.0: eth0: Flow control is off for TX and off for RX
[ 23.935774] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 4720.680698] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 4723.084274] tg3 0000:04:00.0: eth0: Link is up at 1000 Mbps, full duplex
[ 4723.084278] tg3 0000:04:00.0: eth0: Flow control is off for TX and off for RX
[ 4723.084408] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
- ---
+ ---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
- **** List of PLAYBACK Hardware Devices ****
- card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
- Subdevices: 1/1
- Subdevice #0: subdevice #0
+ **** List of PLAYBACK Hardware Devices ****
+ card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
+ Subdevices: 1/1
+ Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu15
Architecture: i386
ArecordDevices:
- **** List of CAPTURE Hardware Devices ****
- card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
- Subdevices: 2/2
- Subdevice #0: subdevice #0
- Subdevice #1: subdevice #1
+ **** List of CAPTURE Hardware Devices ****
+ card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
+ Subdevices: 2/2
+ Subdevice #0: subdevice #0
+ Subdevice #1: subdevice #1
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: dmat 1926 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: dmat 1926 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
- Card hw:0 'Intel'/'HDA Intel at 0xfdffc000 irq 45'
- Mixer name : 'Analog Devices AD1984'
- Components : 'HDA:11d41984,10280214,00100400'
- Controls : 22
- Simple ctrls : 15
+ Card hw:0 'Intel'/'HDA Intel at 0xfdffc000 irq 45'
+ Mixer name : 'Analog Devices AD1984'
+ Components : 'HDA:11d41984,10280214,00100400'
+ Controls : 22
+ Simple ctrls : 15
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=28dc762e-200c-4ffd-97fd-83543a2b9275
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
IwConfig:
- lo no wireless extensions.
-
- eth0 no wireless extensions.
+ lo no wireless extensions.
+
+ eth0 no wireless extensions.
MachineType: Dell Inc. Precision WorkStation T3400
MarkForUpload: True
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcEnviron:
- TERM=xterm
- PATH=(custom, no user)
- LANG=en_US.UTF-8
- SHELL=/bin/bash
+ TERM=xterm
+ PATH=(custom, no user)
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-33-generic-pae root=UUID=8fa2d784-c6e0-4aca-965a-524b1da063ac ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-33.52-generic-pae 3.2.31
RelatedPackageVersions:
- linux-restricted-modules-3.2.0-33-generic-pae N/A
- linux-backports-modules-3.2.0-33-generic-pae N/A
- linux-firmware 1.79.1
+ linux-restricted-modules-3.2.0-33-generic-pae N/A
+ linux-backports-modules-3.2.0-33-generic-pae N/A
+ linux-firmware 1.79.1
RfKill:
-
+
Tags: precise running-unity
Uname: Linux 3.2.0-33-generic-pae i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm lpadmin netdev sambashare sudo
WifiSyslog: Dec 5 10:14:28 koggies-Precision kernel: [84037.386144] type=1701 audit(1354698868.449:32): auid=4294967295 uid=1001 gid=1001 ses=4294967295 pid=10213 comm="chrome" reason="seccomp" sig=0 syscall=20 ip=0xb35ab424 code=0x50001
dmi.bios.date: 03/21/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 0TP412
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 7
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd03/21/2008:svnDellInc.:pnPrecisionWorkStationT3400:pvr:rvnDellInc.:rn0TP412:rvr:cvnDellInc.:ct7:cvr:
dmi.product.name: Precision WorkStation T3400
dmi.sys.vendor: Dell Inc.
** Tags added: bios-outdated-a14 needs-upstream-testing regression-
potential
** Tags removed: regression-potential
** Tags added: regression-release
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Summary changed:
- Intermittent ethernet internet connection Ubuntu 12.04 (networking using the tg3 driver)
+ [Dell Precision T3400] Intermittent ethernet internet connection Ubuntu 12.04 (networking using the tg3 driver)
** Tags added: needs-kernel-logs
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1086708
Title:
[Dell Precision T3400] Intermittent ethernet internet connection
Ubuntu 12.04 (networking using the tg3 driver)
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I have spent hours trying out dozens of solutions from the
ubuntuforums and askubuntu, nothing seems to help. Ethernet cable and
plug (in office wall with many ethernet plugs available) switched to
test if this is the problem.
My internet connection sporadically and regularly drops. Sometimes it
is that webpages take a long time to load, or never do. Sometimes this
can be fixed by reloading the page, sometimes this does nothing. In
those cases the only solution is to either disable and enable
networking or click on the supposedly connected wired connection I am
using to get it to reconnect manually. In both these cases the
connection is usually back within 5 seconds (very rarely I have to do
this twice).
I have reinstalled network manager and resolvconf, I have disbled
ipv6, I have edited NetworkManager.conf (along with a few other things
that all don't seem to work). Generally the connection is stable for a
long time following a reboot, but once it starts dropping out, it can
stay stable for a half hour, or 2 minutes, and there seems to be no
way to know.
Sometimes trying to load a page or an element in a page will trigger
network manager to react to the loss of connection. What I mean is
that in this case both skype and dropbox show that they have gone
offline, and the network manager icon appears to look for a
connection. This then happens within 5 seconds (as when I do this
manually) and the connection is back. Again, this then can hold for a
half hour or only 2 minutes, or anything in between.
#### sudo ifconfig -a ####
eth0 Link encap:Ethernet HWaddr 00:1e:c9:3e:33:d6
inet addr:172.16.10.253 Bcast:172.16.255.255 Mask:255.255.0.0
UP BROADCAST RUNNING MULTICAST MTU:1492 Metric:1
RX packets:204291 errors:0 dropped:0 overruns:0 frame:0
TX packets:73962 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:100
RX bytes:126731107 (126.7 MB) TX bytes:18598744 (18.5 MB)
Interrupt:17
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:3340 errors:0 dropped:0 overruns:0 frame:0
TX packets:3340 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:245691 (245.6 KB) TX bytes:245691 (245.6 KB)
#### cat /etc/network/interfaces ####
auto lo
iface lo inet loopback
#### dmesg | grep -e eth0 -e bcm ####
[ 2.833361] tg3 0000:04:00.0: eth0: Tigon3 [partno(BCM95754) rev b002] (PCI Express) MAC address 00:1e:c9:3e:33:d6
[ 2.833365] tg3 0000:04:00.0: eth0: attached PHY is 5787 (10/100/1000Base-T Ethernet) (WireSpeed[1], EEE[0])
[ 2.833368] tg3 0000:04:00.0: eth0: RXcsums[1] LinkChgREG[0] MIirq[0] ASF[0] TSOcap[1]
[ 2.833371] tg3 0000:04:00.0: eth0: dma_rwctrl[76180000] dma_mask[64-bit]
[ 11.257451] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 20.902607] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 23.935637] tg3 0000:04:00.0: eth0: Link is up at 1000 Mbps, full duplex
[ 23.935641] tg3 0000:04:00.0: eth0: Flow control is off for TX and off for RX
[ 23.935774] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[ 4720.680698] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 4723.084274] tg3 0000:04:00.0: eth0: Link is up at 1000 Mbps, full duplex
[ 4723.084278] tg3 0000:04:00.0: eth0: Flow control is off for TX and off for RX
[ 4723.084408] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu15
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
Subdevices: 2/2
Subdevice #0: subdevice #0
Subdevice #1: subdevice #1
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dmat 1926 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xfdffc000 irq 45'
Mixer name : 'Analog Devices AD1984'
Components : 'HDA:11d41984,10280214,00100400'
Controls : 22
Simple ctrls : 15
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=28dc762e-200c-4ffd-97fd-83543a2b9275
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
MachineType: Dell Inc. Precision WorkStation T3400
MarkForUpload: True
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-33-generic-pae root=UUID=8fa2d784-c6e0-4aca-965a-524b1da063ac ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-33.52-generic-pae 3.2.31
RelatedPackageVersions:
linux-restricted-modules-3.2.0-33-generic-pae N/A
linux-backports-modules-3.2.0-33-generic-pae N/A
linux-firmware 1.79.1
RfKill:
Tags: precise running-unity
Uname: Linux 3.2.0-33-generic-pae i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm lpadmin netdev sambashare sudo
WifiSyslog: Dec 5 10:14:28 koggies-Precision kernel: [84037.386144] type=1701 audit(1354698868.449:32): auid=4294967295 uid=1001 gid=1001 ses=4294967295 pid=10213 comm="chrome" reason="seccomp" sig=0 syscall=20 ip=0xb35ab424 code=0x50001
dmi.bios.date: 03/21/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 0TP412
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 7
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd03/21/2008:svnDellInc.:pnPrecisionWorkStationT3400:pvr:rvnDellInc.:rn0TP412:rvr:cvnDellInc.:ct7:cvr:
dmi.product.name: Precision WorkStation T3400
dmi.sys.vendor: Dell Inc.
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