kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Bert Massop, as per http://www.samsung.com/nl/support/model/NP-R710
-AT01NL-downloads an update is available for your BIOS (11SV). If you
update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags removed: needs-full-computer-model
** Tags added: bios-outdated-11sv

** Summary changed:

- 10de:0652 Nouveau freezes after suspend/resume in Ubuntu 13.04 / 3.8.0
+ 10de:0652 [Samsung NP-R710-AT01NL] Nouveau freezes after suspend/resume in Ubuntu 13.04 / 3.8.0

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https://bugs.launchpad.net/bugs/1173074

Title:
  10de:0652 [Samsung NP-R710-AT01NL] Nouveau freezes after
  suspend/resume in Ubuntu 13.04 / 3.8.0

Status in “linux” package in Ubuntu:
  Incomplete
Status in Arch Linux:
  New

Bug description:
  Before updating to Raring yesterday, I first fully disabled the Xorg-
  edgers PPA (by ppa-purge) and was therefore switched back to the
  Nouveau driver. Then updated my system from Quantal to Raring.
  Afterwards, I noticed that after a suspend/resume the greeter would
  not appear or hang completely. I was intermittently able to move the
  cursor, but the GUI would not respond to hovering or clicking.

  I did not experience this bug in Quantal with kernel 3.5, but I rather
  quickly switched to the proprietary driver for performance reasons.

  I am on a laptop with NVidia GeForce 130M video card on Raring with
  kernel 3.8.0, no experimental drivers in use. Attached is also a dmesg
  log from a previous time this occurred, with me trying to recover from
  the situation by various means - there are a lot of nouveau-related
  error messages in it. Ctrl-alt-backspace does nothing, SysRq+K does
  what it is supposed to do but to no avail, restarting lightdm
  obviously does not help.

  To reproduce:
  1. Boot
  2. Suspend
  3. Resume

  Observed behaviour:
  The greeter does not appear or hangs completely, switching to another VT is initially impossible, after a certain period of time nouveau starts spitting out error messages to the screen and it is then again possible to switch to another VT. Sometimes X randomly restarts and shows the boot-time greeter, where I can log in, but after that the system freezes again.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: xorg 1:7.7+1ubuntu4
  ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
  Uname: Linux 3.8.0-19-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  Date: Fri Apr 26 09:49:56 2013
  DistUpgraded: 2013-04-25 18:48:41,818 DEBUG enabling apt cron job
  DistroCodename: raring
  DistroVariant: ubuntu
  DkmsStatus:
   virtualbox, 4.2.10, 3.5.0-28-generic, x86_64: installed
   virtualbox, 4.2.10, 3.8.0-19-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GpuHangFrequency: Several times a week
  GpuHangReproducibility: Occurs more often under certain circumstances
  GpuHangStarted: I don't know
  GraphicsCard:
   NVIDIA Corporation G96M [GeForce GT 130M] [10de:0652] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: Samsung Electronics Co Ltd Device [144d:c520]
  InstallationDate: Installed on 2012-12-20 (126 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. R710
  MarkForUpload: True
  PlymouthDebug: Error: [Errno 13] Permission denied: '/var/log/plymouth-debug.log'
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=nl_NL.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-19-generic root=/dev/mapper/ubuntu-root ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: Upgraded to raring on 2013-04-25 (0 days ago)
  dmi.bios.date: 12/17/2009
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: 11SV.MP00.20091217.WZW
  dmi.board.name: R710
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr11SV.MP00.20091217.WZW:bd12/17/2009:svnSAMSUNGELECTRONICSCO.,LTD.:pnR710:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR710:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:
  dmi.product.name: R710
  dmi.product.version: Not Applicable
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
  version.compiz: compiz 1:0.9.9~daily13.04.18.1~13.04-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.43-0ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.1-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.1-0ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1
  xserver.bootTime: Fri Apr 26 09:46:29 2013
  xserver.configfile: default
  xserver.errors:
   Failed to load module "nvidia" (module does not exist, 0)
   Failed to load module "nvidia" (module does not exist, 0)
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.13.3-0ubuntu6
  xserver.video_driver: nouveau
  --- 
  ApportVersion: 2.12-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     2857 F.... pulseaudio
  CasperVersion: 1.336
  DistroRelease: Ubuntu 13.10
  LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130808)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. R710
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
  ProcVersionSignature: Ubuntu 3.10.0-6.17-generic 3.10.3
  RelatedPackageVersions:
   linux-restricted-modules-3.10.0-6-generic N/A
   linux-backports-modules-3.10.0-6-generic  N/A
   linux-firmware                            1.113
  Tags:  saucy
  Uname: Linux 3.10.0-6-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 12/17/2009
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: 11SV.MP00.20091217.WZW
  dmi.board.name: R710
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr11SV.MP00.20091217.WZW:bd12/17/2009:svnSAMSUNGELECTRONICSCO.,LTD.:pnR710:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR710:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:
  dmi.product.name: R710
  dmi.product.version: Not Applicable
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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