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[Bug 1084489] Re: System freezes after executing facter command

 

Montserrat Seisdedos, thank you for reporting this and helping make Ubuntu better. Hardy Server reached EOL on May 9, 2013.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the mainline kernels archive directory daily folder. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc4

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

Helpful bug reporting tips:
https://help.ubuntu.com/community/ReportingBugs

** Tags added: needs-kernel-logs needs-upstream-testing

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1084489

Title:
  System freezes after executing facter command

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
      Hello,

      We have a problem with certain kind of machines from our farm (+300) Sometime when running "facter" the machine freezes, we lose access to it and logging through IPMI doesn't show anything in the console, the only thing we can do is a cold reboot. Then if we run facter again, nothing happens. If we run puppet several days after it could be another crash or not, it is random. This program uses dmidecode and others system tools to retrieve system information.
  It only happens in machines with 2.6.24-28-server kernel, older kernels are ok.

      Soft Version:
      S.O: ubuntu 8.04
      kernel: 2.6.24-28-server2.6.24-28-server
      facter                          1.5.4-1ubuntu1
      puppet                         0.25.1-2          

  Hard Version:
  Manufacturer: Supermicro
  Model: X8SIE
    
  I managed to get some traces executing with "strace" that I could paste if you consider so.

  Someone has experienced something like that?

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