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[Bug 1077952] Re: Only primary battery discharges on Dell Latitude E6430 with bay battery

 

Laura Dietz, as per
http://www.dell.com/support/troubleshooting/us/en/19/Product/latitude-e6430
an update is available for your BIOS (A12). If you update to this, does
it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags added: bios-outdated-a12 needs-upstream-testing regression-
potential

** Tags removed: kernel-bug-exists-upstream

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- Only primary battery discharges on Dell Latitude E6430 with bay battery
+ [Dell Latitude E6430] Only primary battery discharges with bay battery

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Title:
  [Dell Latitude E6430] Only primary battery discharges with bay battery

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  When the machine is on AC power, we see that both batteries are
  charged,

  $ upower --dump
  Device: /org/freedesktop/UPower/devices/line_power_AC
    native-path:          /sys/devices/LNXSYSTM:00/device:00/ACPI0003:00/power_supply/AC
    power supply:         yes
    updated:              Mon Nov 12 09:02:34 2012 (261 seconds ago)
    has history:          no
    has statistics:       no
    line-power
      online:             yes

  Device: /org/freedesktop/UPower/devices/battery_BAT0
    native-path:          /sys/devices/LNXSYSTM:00/device:00/PNP0C0A:00/power_supply/BAT0
    vendor:               Sanyo
    model:                DELL NH6K925
    serial:               630
    power supply:         yes
    updated:              Mon Nov 12 09:06:39 2012 (16 seconds ago)
    has history:          yes
    has statistics:       yes
    battery
      present:             yes
      rechargeable:        yes
      state:               charging
      energy:              32.7672 Wh
      energy-empty:        0 Wh
      energy-full:         60.1953 Wh
      energy-full-design:  62.16 Wh
      energy-rate:         29.7813 W
      voltage:             11.546 V
      time to full:        55.2 minutes
      percentage:          54.4348%
      capacity:            96.8393%
      technology:          lithium-ion
    History (charge):
      1352729199	54.435	charging
      1352729169	54.029	charging
      1352729139	53.623	charging
      1352729109	53.199	charging
    History (rate):
      1352729109	29.781	charging

  Device: /org/freedesktop/UPower/devices/battery_BAT2
    native-path:          /sys/devices/LNXSYSTM:00/device:00/PNP0C0A:02/power_supply/BAT2
    vendor:               Samsung SDI
    model:                DELL W1GGM25
    serial:               36939
    power supply:         yes
    updated:              Mon Nov 12 09:06:39 2012 (16 seconds ago)
    has history:          yes
    has statistics:       yes
    battery
      present:             yes
      rechargeable:        yes
      state:               fully-charged
      energy:              27.6723 Wh
      energy-empty:        0 Wh
      energy-full:         30.0033 Wh
      energy-full-design:  31.08 Wh
      energy-rate:         0.0111 W
      voltage:             12.4 V
      percentage:          92.2309%
      capacity:            96.5357%
      technology:          lithium-ion

  Daemon:
    daemon-version:  0.9.17
    can-suspend:     yes
    can-hibernate    no
    on-battery:      no
    on-low-battery:  no
    lid-is-closed:   no
    lid-is-present:  yes
    is-docked:       no

  When the machine is unplugged only the primary battery discharges,

  $ upower --dump
  Device: /org/freedesktop/UPower/devices/line_power_AC
    native-path:          /sys/devices/LNXSYSTM:00/device:00/ACPI0003:00/power_supply/AC
    power supply:         yes
    updated:              Mon Nov 12 09:08:20 2012 (2 seconds ago)
    has history:          no
    has statistics:       no
    line-power
      online:             no

  Device: /org/freedesktop/UPower/devices/battery_BAT0
    native-path:          /sys/devices/LNXSYSTM:00/device:00/PNP0C0A:00/power_supply/BAT0
    vendor:               Sanyo
    model:                DELL NH6K925
    serial:               630
    power supply:         yes
    updated:              Mon Nov 12 09:08:20 2012 (2 seconds ago)
    has history:          yes
    has statistics:       yes
    battery
      present:             yes
      rechargeable:        yes
      state:               discharging
      energy:              33.5775 Wh
      energy-empty:        0 Wh
      energy-full:         60.1953 Wh
      energy-full-design:  62.16 Wh
      energy-rate:         9.6903 W
      voltage:             11.294 V
      time to empty:       3.5 hours
      percentage:          55.7809%
      capacity:            96.8393%
      technology:          lithium-ion
    History (charge):
      1352729299	55.781	discharging
      1352729289	55.670	charging
      1352729259	55.246	charging
      1352729229	54.840	charging
      1352729199	54.435	charging
    History (rate):
      1352729300	9.690	discharging
      1352729299	10.279	discharging

  Device: /org/freedesktop/UPower/devices/battery_BAT2
    native-path:          /sys/devices/LNXSYSTM:00/device:00/PNP0C0A:02/power_supply/BAT2
    vendor:               Samsung SDI
    model:                DELL W1GGM25
    serial:               36939
    power supply:         yes
    updated:              Mon Nov 12 09:08:20 2012 (2 seconds ago)
    has history:          yes
    has statistics:       yes
    battery
      present:             yes
      rechargeable:        yes
      state:               discharging
      energy:              27.6723 Wh
      energy-empty:        0 Wh
      energy-full:         30.0033 Wh
      energy-full-design:  31.08 Wh
      energy-rate:         0.0111 W
      voltage:             12.4 V
      percentage:          92.2309%
      capacity:            96.5357%
      technology:          lithium-ion

  Daemon:
    daemon-version:  0.9.17
    can-suspend:     yes
    can-hibernate    no
    on-battery:      yes
    on-low-battery:  no
    lid-is-closed:   no
    lid-is-present:  yes
    is-docked:       no

  Once the primary battery is empty, the machine suddenly shuts off.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-18-generic 3.5.0-18.29
  ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
  Uname: Linux 3.5.0-18-generic x86_64
  ApportVersion: 2.6.1-0ubuntu6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ben        2043 F.... pulseaudio
  Date: Mon Nov 12 09:03:25 2012
  HibernationDevice: RESUME=UUID=a49760ee-3722-4048-b57f-1ed667ac6699
  InstallationDate: Installed on 2012-07-25 (110 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  MachineType: Dell Inc. Latitude E6430
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-18-generic root=UUID=66c11caa-fc4a-4548-acf3-c77ddc096645 ro quiet splash 9 vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-18-generic N/A
   linux-backports-modules-3.5.0-18-generic  N/A
   linux-firmware                            1.95
  SourcePackage: linux
  UpgradeStatus: Upgraded to quantal on 2012-10-29 (14 days ago)
  dmi.bios.date: 06/03/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 0CPWYR
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd06/03/2012:svnDellInc.:pnLatitudeE6430:pvr01:rvnDellInc.:rn0CPWYR:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6430
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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