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[Bug 1210198] Re: package linux-image-3.5.0-37-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

 

Joseph,

I'm not the OP, but I have the same problem. I ran the suggested 'sudo
apt-get' commands, but I still get the same fundamental error:

  Unpacking linux-image-3.5.0-37-generic (from .../linux-image-3.5.0-37-generic_3.5.0-37.58_i386.deb) ...
     This kernel does not support a non-PAE CPU.

-David

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

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Title:
  package linux-image-3.5.0-37-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Errors were encountered while processing:
   /var/cache/apt/archives/linux-image-3.5.0-37-generic_3.5.0-37.58_i386.deb
  E: Sub-process /usr/bin/dpkg returned an error code (1)

  ProblemType: Package
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-37-generic (not installed)
  ProcVersionSignature: Ubuntu 3.2.0-51.77-generic-pae 3.2.48
  Uname: Linux 3.2.0-51-generic-pae i686
  ApportVersion: 2.6.1-0ubuntu11
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  whiskey-icarus   1734 F.... pulseaudio
  CurrentDmesg: [   41.256036] eth1: no IPv6 routers present
  Date: Thu Aug  8 12:18:50 2013
  DpkgTerminalLog:
   Unpacking linux-image-3.5.0-37-generic (from .../linux-image-3.5.0-37-generic_3.5.0-37.58_i386.deb) ...
   This kernel does not support a non-PAE CPU.
   dpkg: error processing /var/cache/apt/archives/linux-image-3.5.0-37-generic_3.5.0-37.58_i386.deb (--unpack):
    subprocess new pre-installation script returned error exit status 1
  DuplicateSignature: package:linux-image-3.5.0-37-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=6d1f796c-f26b-4de0-a03a-ef8c8d43276e
  InstallationDate: Installed on 2013-08-04 (4 days ago)
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
  MachineType: Dell Inc. Inspiron 6000
  MarkForUpload: True
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-51-generic-pae root=UUID=fa3c8360-ef65-4550-b68f-4d35c5cf2f88 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.00-7ubuntu11
  SourcePackage: linux
  Title: package linux-image-3.5.0-37-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: Upgraded to quantal on 2013-08-06 (1 days ago)
  dmi.bios.date: 01/12/2005
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 0J5165
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd01/12/2005:svnDellInc.:pnInspiron6000:pvr:rvnDellInc.:rn0J5165:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Inspiron 6000
  dmi.sys.vendor: Dell Inc.

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