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[Bug 1094066] Re: [Samsung NP350V5C-907DE] Keyboard blocked after having used volume keys

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Sat, 10 Aug 2013 19:34:44 -0000
Reply-to: Bug 1094066 <1094066@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Torsten Bronger, I tried to to find the Samsung Deutchland Support page
regarding this laptop, but so far I'm not finding it. Would you happen
to have the URL for it?

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Description changed:

- After having pressed Fn + Louder on my Samsung NP350V5C-S07, the volume is increased to max, and the keyboard is completely unresponsive from thereon.  The system works normal, only the keyboard is blocked.  I have to restart the machine.
- --- 
+ After having pressed Fn + Louder on my Samsung NP350V5C-S07, the volume
+ is increased to max, and the keyboard is completely unresponsive from
+ thereon.  The system works normal, only the keyboard is blocked.  I have
+ to restart the machine.
+ 
+ Support page?:
+ http://www.samsung.com/uk/support/model/NP350V5C-S07DE-downloads
+ 
+ ---
  ApportVersion: 2.6.1-0ubuntu9
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  bronger    1392 F.... lxpanel
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  bronger    1392 F.... lxpanel
  CRDA: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden
  DistroRelease: Ubuntu 12.10
  HibernationDevice: RESUME=UUID=68fbe940-90cd-457f-b3dd-ada0921a5891
  InstallationDate: Installed on 2012-12-27 (0 days ago)
  InstallationMedia: Lubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/350V5X/350V4C/350V4X/351V5C/351V5X/351V4C/351V4X/3540VC/3540VX/3440VC/3440VX
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB:
-  0 radeondrmfb
-  1 inteldrmfb
+  0 radeondrmfb
+  1 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-21-generic root=UUID=8b7bdae8-1a26-4fcb-97ad-602fabd4e95d ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
  RelatedPackageVersions:
-  linux-restricted-modules-3.5.0-21-generic N/A
-  linux-backports-modules-3.5.0-21-generic  N/A
-  linux-firmware                            1.95
+  linux-restricted-modules-3.5.0-21-generic N/A
+  linux-backports-modules-3.5.0-21-generic  N/A
+  linux-firmware                            1.95
  StagingDrivers: rts5139
  Tags:  quantal staging
  Uname: Linux 3.5.0-21-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 06/30/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P04AAL
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: NP350V5C-S07DE
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: BOARD REVISION 00
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP04AAL:bd06/30/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/350V5X/350V4C/350V4X/351V5C/351V5X/351V4C/351V4X/3540VC/3540VX/3440VC/3440VX:pvrP04AAL.022.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350V5C-S07DE:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 350V5C/350V5X/350V4C/350V4X/351V5C/351V5X/351V4C/351V4X/3540VC/3540VX/3440VC/3440VX
  dmi.product.version: P04AAL.022.CP
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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https://bugs.launchpad.net/bugs/1094066

Title:
  [Samsung NP350V5C-907DE] Keyboard blocked after having used volume
  keys

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  After having pressed Fn + Louder on my Samsung NP350V5C-S07, the
  volume is increased to max, and the keyboard is completely
  unresponsive from thereon.  The system works normal, only the keyboard
  is blocked.  I have to restart the machine.

  Support page?:
  http://www.samsung.com/uk/support/model/NP350V5C-S07DE-downloads

  ---
  ApportVersion: 2.6.1-0ubuntu9
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bronger    1392 F.... lxpanel
  CRDA: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden
  DistroRelease: Ubuntu 12.10
  HibernationDevice: RESUME=UUID=68fbe940-90cd-457f-b3dd-ada0921a5891
  InstallationDate: Installed on 2012-12-27 (0 days ago)
  InstallationMedia: Lubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/350V5X/350V4C/350V4X/351V5C/351V5X/351V4C/351V4X/3540VC/3540VX/3440VC/3440VX
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB:
   0 radeondrmfb
   1 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-21-generic root=UUID=8b7bdae8-1a26-4fcb-97ad-602fabd4e95d ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-21-generic N/A
   linux-backports-modules-3.5.0-21-generic  N/A
   linux-firmware                            1.95
  StagingDrivers: rts5139
  Tags:  quantal staging
  Uname: Linux 3.5.0-21-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 06/30/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P04AAL
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: NP350V5C-S07DE
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: BOARD REVISION 00
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP04AAL:bd06/30/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/350V5X/350V4C/350V4X/351V5C/351V5X/351V4C/351V4X/3540VC/3540VX/3440VC/3440VX:pvrP04AAL.022.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350V5C-S07DE:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 350V5C/350V5X/350V4C/350V4X/351V5C/351V5X/351V4C/351V4X/3540VC/3540VX/3440VC/3440VX
  dmi.product.version: P04AAL.022.CP
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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