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Message #05171
[Bug 1072039] Re: No Sound, mute on HP ProBook 4520s
Bojan, as per
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=4145326&prodTypeId=321957&prodSeriesId=4145198&swLang=13&taskId=135&swEnvOID=4059#120
an update is available for your BIOS (F.21). If you update to this, does
it change anything?
If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Thank you for your understanding.
** Tags added: bios-outdated-f.21 needs-upstream-testing regression-
potential
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Summary changed:
- No Sound, mute on HP ProBook 4520s
+ [HP ProBook 4520s] No Sound, mute on
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https://bugs.launchpad.net/bugs/1072039
Title:
[HP ProBook 4520s] No Sound, mute on
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Audio volume crush, sound card blocked
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: xorg 1:7.7+1ubuntu4
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
Date: Sat Oct 27 12:45:12 2012
DistUpgraded: Fresh install
DistroCodename: quantal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Advanced Micro Devices [AMD] nee ATI Robson CE [AMD Radeon HD 6300 Series] [1002:68e4] (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:1411]
MachineType: Hewlett-Packard HP ProBook 4520s
MarkForUpload: True
ProcEnviron:
TERM=unknown
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=01CDB40886C5CB20 loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/18/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68AZZ Ver. F.0F
dmi.board.name: 1411
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 57.34
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68AZZVer.F.0F:bd02/18/2011:svnHewlett-Packard:pnHPProBook4520s:pvr:rvnHewlett-Packard:rn1411:rvrKBCVersion57.34:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 4520s
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.8.4+bzr3407-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.39-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.0-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.0-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.99.99~git20120913.8637f772-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.9-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.2-0ubuntu3
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