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[Bug 1072039] Re: No Sound, mute on HP ProBook 4520s

 

Bojan, as per
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=4145326&prodTypeId=321957&prodSeriesId=4145198&swLang=13&taskId=135&swEnvOID=4059#120
an update is available for your BIOS (F.21). If you update to this, does
it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags added: bios-outdated-f.21 needs-upstream-testing regression-
potential

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- No Sound, mute on HP ProBook 4520s
+ [HP ProBook 4520s] No Sound, mute on

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https://bugs.launchpad.net/bugs/1072039

Title:
  [HP ProBook 4520s] No Sound, mute on

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Audio volume crush, sound card blocked

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: xorg 1:7.7+1ubuntu4
  ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
  Uname: Linux 3.5.0-17-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.6.1-0ubuntu6
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  Date: Sat Oct 27 12:45:12 2012
  DistUpgraded: Fresh install
  DistroCodename: quantal
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices [AMD] nee ATI Robson CE [AMD Radeon HD 6300 Series] [1002:68e4] (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:1411]
  MachineType: Hewlett-Packard HP ProBook 4520s
  MarkForUpload: True
  ProcEnviron:
   TERM=unknown
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=01CDB40886C5CB20 loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/18/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68AZZ Ver. F.0F
  dmi.board.name: 1411
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 57.34
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68AZZVer.F.0F:bd02/18/2011:svnHewlett-Packard:pnHPProBook4520s:pvr:rvnHewlett-Packard:rn1411:rvrKBCVersion57.34:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ProBook 4520s
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.8.4+bzr3407-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.39-0ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.0-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.0-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu6
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.99.99~git20120913.8637f772-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.9-0ubuntu2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.2-0ubuntu3

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