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Message #05203
[Bug 1094066] Re: [Samsung NP350V5C-S07DE] Keyboard blocked after having used volume keys
Torsten Bronger, because Samsung does not easily reveal what the latest BIOS is for this model, could you please download the latest firmware software as per http://www.samsung.com/de/support/model/NP350V5C-S07DE, and advise if a BIOS update is available? If so, when you update to this, does it change anything? If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Thank you for your understanding.
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1094066
Title:
[Samsung NP350V5C-S07DE] Keyboard blocked after having used volume
keys
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
After having pressed Fn + Louder on my Samsung NP350V5C-S07, the
volume is increased to max, and the keyboard is completely
unresponsive from thereon. The system works normal, only the keyboard
is blocked. I have to restart the machine.
Support page?:
http://www.samsung.com/uk/support/model/NP350V5C-S07DE-downloads
---
ApportVersion: 2.6.1-0ubuntu9
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: bronger 1392 F.... lxpanel
CRDA: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden
DistroRelease: Ubuntu 12.10
HibernationDevice: RESUME=UUID=68fbe940-90cd-457f-b3dd-ada0921a5891
InstallationDate: Installed on 2012-12-27 (0 days ago)
InstallationMedia: Lubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/350V5X/350V4C/350V4X/351V5C/351V5X/351V4C/351V4X/3540VC/3540VX/3440VC/3440VX
MarkForUpload: True
Package: linux (not installed)
ProcFB:
0 radeondrmfb
1 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-21-generic root=UUID=8b7bdae8-1a26-4fcb-97ad-602fabd4e95d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
RelatedPackageVersions:
linux-restricted-modules-3.5.0-21-generic N/A
linux-backports-modules-3.5.0-21-generic N/A
linux-firmware 1.95
StagingDrivers: rts5139
Tags: quantal staging
Uname: Linux 3.5.0-21-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 06/30/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P04AAL
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: NP350V5C-S07DE
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: BOARD REVISION 00
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP04AAL:bd06/30/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/350V5X/350V4C/350V4X/351V5C/351V5X/351V4C/351V4X/3540VC/3540VX/3440VC/3440VX:pvrP04AAL.022.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350V5C-S07DE:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: 350V5C/350V5X/350V4C/350V4X/351V5C/351V5X/351V4C/351V4X/3540VC/3540VX/3440VC/3440VX
dmi.product.version: P04AAL.022.CP
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
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