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[Bug 1060527] Re: Samsung SEW 3035 webcam not working

 

scatterp, as per
http://www.dell.com/support/troubleshooting/us/en/19/Product/alienware-
m15x an update is available for your BIOS (A09). If you update to this,
does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Description changed:

- I was advised to file a bug due to my webcam not working
- I Have a samsung webcamera and after looking at the windows inf file i discovered some vid/pids that were not mentioned when i do lsusb listed here http://paste.ubuntu.com/1255860/ specificlly 093a:010f which is also listed here http://cateee.net/lkddb/web-lkddb/USB_GSPCA_MR97310A.html I did also find http://moinejf.free.fr/gspca-2.15.18.tar.gz which i was able to make and make install  how ever i cant modprobe gspca or mars so not sure what to do i am running ubuntu 12.04
- 
- i was told in the ubuntu bugs chat room that "it sounds like you want
- the new ids (and perhaps more than that) added to the kernel list"
+ I Have a samsung webcamera and after looking at the windows inf file i
+ discovered some vid/pids that were not mentioned when i do lsusb listed
+ here http://paste.ubuntu.com/1255860/ specificlly 093a:010f which is
+ also listed here http://cateee.net/lkddb/web-
+ lkddb/USB_GSPCA_MR97310A.html I did also find
+ http://moinejf.free.fr/gspca-2.15.18.tar.gz which i was able to make and
+ make install  how ever i cant modprobe gspca or mars so not sure what to
+ do i am running ubuntu 12.04. I was told in the ubuntu bugs chat room
+ that "it sounds like you want the new ids (and perhaps more than that)
+ added to the kernel list"
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  ProcVersionSignature: Ubuntu 3.2.0-31.50-generic 3.2.28
  Uname: Linux 3.2.0-31-generic x86_64
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu13
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jsmith     2206 F.... pulseaudio
   /dev/snd/controlC0:  jsmith     2206 F.... pulseaudio
   /dev/snd/seq:        timidity   2596 F.... timidity
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf0f20000 irq 44'
     Mixer name	: 'IDT 92HD83C1X5'
     Components	: 'HDA:111d7604,102802a2,00100104'
     Controls      : 20
     Simple ctrls  : 11
  Card1.Amixer.info:
   Card hw:1 'NVidia'/'HDA NVidia at 0xcdefc000 irq 16'
     Mixer name	: 'Nvidia GPU 0a HDMI/DP'
     Components	: 'HDA:10de000a,10de0101,00100100'
     Controls      : 24
     Simple ctrls  : 4
  Date: Wed Oct  3 00:33:08 2012
  HibernationDevice: RESUME=UUID=2a13a393-281f-4e31-83d0-34b76a8fe520
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  MachineType: Alienware M15x
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic root=UUID=3beb9fa5-ba49-4c73-9bda-4d0b0d32016f ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-31-generic N/A
   linux-backports-modules-3.2.0-31-generic  N/A
   linux-firmware                            1.79.1
  SourcePackage: linux
  UpgradeStatus: Upgraded to precise on 2012-04-30 (155 days ago)
  dmi.bios.date: 07/21/2010
  dmi.bios.vendor: Alienware
  dmi.bios.version: A07
  dmi.board.vendor: Alienware
  dmi.board.version: A07
  dmi.chassis.type: 8
  dmi.chassis.vendor: Alienware
  dmi.chassis.version: A07
  dmi.modalias: dmi:bvnAlienware:bvrA07:bd07/21/2010:svnAlienware:pnM15x:pvrA07:rvnAlienware:rn:rvrA07:cvnAlienware:ct8:cvrA07:
  dmi.product.name: M15x
  dmi.product.version: A07
  dmi.sys.vendor: Alienware

** Tags removed: webcam
** Tags added: bios-outdated-a09 needs-upstream-testing regression-potential

** Attachment removed: "lsusb.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1060527/+attachment/3370848/+files/lsusb.log

** Attachment removed: "lsusb-d-v"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1060527/+attachment/3370849/+files/lsusb-d-v

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1060527

Title:
  Samsung SEW 3035 webcam not working

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I Have a samsung webcamera and after looking at the windows inf file i
  discovered some vid/pids that were not mentioned when i do lsusb
  listed here http://paste.ubuntu.com/1255860/ specificlly 093a:010f
  which is also listed here http://cateee.net/lkddb/web-
  lkddb/USB_GSPCA_MR97310A.html I did also find
  http://moinejf.free.fr/gspca-2.15.18.tar.gz which i was able to make
  and make install  how ever i cant modprobe gspca or mars so not sure
  what to do i am running ubuntu 12.04. I was told in the ubuntu bugs
  chat room that "it sounds like you want the new ids (and perhaps more
  than that) added to the kernel list"

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  ProcVersionSignature: Ubuntu 3.2.0-31.50-generic 3.2.28
  Uname: Linux 3.2.0-31-generic x86_64
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu13
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jsmith     2206 F.... pulseaudio
   /dev/snd/controlC0:  jsmith     2206 F.... pulseaudio
   /dev/snd/seq:        timidity   2596 F.... timidity
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf0f20000 irq 44'
     Mixer name	: 'IDT 92HD83C1X5'
     Components	: 'HDA:111d7604,102802a2,00100104'
     Controls      : 20
     Simple ctrls  : 11
  Card1.Amixer.info:
   Card hw:1 'NVidia'/'HDA NVidia at 0xcdefc000 irq 16'
     Mixer name	: 'Nvidia GPU 0a HDMI/DP'
     Components	: 'HDA:10de000a,10de0101,00100100'
     Controls      : 24
     Simple ctrls  : 4
  Date: Wed Oct  3 00:33:08 2012
  HibernationDevice: RESUME=UUID=2a13a393-281f-4e31-83d0-34b76a8fe520
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  MachineType: Alienware M15x
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic root=UUID=3beb9fa5-ba49-4c73-9bda-4d0b0d32016f ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-31-generic N/A
   linux-backports-modules-3.2.0-31-generic  N/A
   linux-firmware                            1.79.1
  SourcePackage: linux
  UpgradeStatus: Upgraded to precise on 2012-04-30 (155 days ago)
  dmi.bios.date: 07/21/2010
  dmi.bios.vendor: Alienware
  dmi.bios.version: A07
  dmi.board.vendor: Alienware
  dmi.board.version: A07
  dmi.chassis.type: 8
  dmi.chassis.vendor: Alienware
  dmi.chassis.version: A07
  dmi.modalias: dmi:bvnAlienware:bvrA07:bd07/21/2010:svnAlienware:pnM15x:pvrA07:rvnAlienware:rn:rvrA07:cvnAlienware:ct8:cvrA07:
  dmi.product.name: M15x
  dmi.product.version: A07
  dmi.sys.vendor: Alienware

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