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[Bug 1045781] Re: usb 3.0 external hard drive spins downs and gets ejected

 

Dmitrijs Ledkovs, could you please provide the full computer model as
noted on the sticker?

** Tags added: needs-full-computer-model needs-upstream-testing
regression-potential

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1045781

Title:
  usb 3.0 external hard drive spins downs and gets ejected

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I have orico external hard drive docking station which can host up to 4 external hard drives.
  I connect it to my quantal laptop via USB 3.0
  Sometimes the drive spins downs and powers off, as if it was ejected in the OS, except it wasn't.
  The device disappears from the kernel.
  This results in getting I/O errors and getting filesystems / mountpoints disappearing.
  Especially this is a pain with LVM as that leaves broken device-mapper symlinks all over the /dev/ tree.

  Is there anything I can do to help troubleshoot this, just let me
  know.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-13-generic 3.5.0-13.14
  ProcVersionSignature: Ubuntu 3.5.0-13.14-generic 3.5.3
  Uname: Linux 3.5.0-13-generic x86_64
  AcpiTables: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 127: Error executing /usr/share/apport/dump_acpi_tables.py: Permission denied
  ApportVersion: 2.5.1-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tdlk       3197 F.... pulseaudio
   /dev/snd/pcmC0D0p:   tdlk       3197 F...m pulseaudio
  CRDA:
   country EC:
   	(2402 - 2482 @ 40), (N/A, 20)
   	(5170 - 5250 @ 20), (3, 17)
   	(5250 - 5330 @ 20), (3, 23), DFS
   	(5735 - 5835 @ 20), (3, 30)
  Date: Tue Sep  4 12:53:02 2012
  HibernationDevice: RESUME=UUID=2cb31c63-9adc-45ce-9842-471614d4a06b
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  MachineType: Capital GAUJA
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm-256color
   PATH=(custom, user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-13-generic root=/dev/mapper/internalhdd-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-13-generic N/A
   linux-backports-modules-3.5.0-13-generic  N/A
   linux-firmware                            1.91
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to quantal on 2012-01-04 (243 days ago)
  dmi.bios.date: 04/22/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.03.CAP
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: HURONRIVER
  dmi.board.vendor: INTEL Corporation
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.03.CAP:bd04/22/2011:svnCapital:pnGAUJA:pvrTobefilledbyO.E.M.:rvnINTELCorporation:rnHURONRIVER:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: GAUJA
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Capital

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