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[Bug 1037149] Re: 046d:c52b Logitech wireless keyboard/mouse not working stable

 

joeridoe, as per http://us.msi.com/product/mb/Z77A-GD65.html#/?div=BIOS
an update is available for your BIOS (10.8). If you update to this, does
it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags added: bios-outdated-12.8 needs-upstream-testing

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1037149

Title:
  046d:c52b Logitech wireless keyboard/mouse not working stable

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  i have a combination of a Logitech K520 + mouse M310.
  Sometimes , there is no issue to work with them, but most of the time both are not working stable:
  the mousepointer does not move smoothly, or the keyboard does not type anymore. (or sometimes it takes 3 seconds before part of the characters come on screen).

  It looks like this combination does not have a problem on my Ubuntu
  11.04 system(32bit), but on my latest system Ubuntu Precise (64bit) it
  does not work properly.

  searching in forums, i followed the advice to
  1. update my kernel to 3.4.0
  2. due to another bug (1036999), i got the advice to do an update/upgrade in recovery mode. So my system is up to date.

  ---
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: amd64
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=nl_BE:nl
   TERM=xterm
   PATH=(custom, no user)
   LANG=nl_BE.UTF-8
   SHELL=/bin/bash
  Tags:  precise running-unity
  Uname: Linux 3.4.0-030400-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: vboxusers
  ---
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: amd64
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  MachineType: MSI MS-7751
  Package: udev 175-0ubuntu9.1
  PackageArchitecture: amd64
  ProcEnviron:
   LANGUAGE=nl_BE:nl
   TERM=xterm
   PATH=(custom, no user)
   LANG=nl_BE.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.4.0-030400-generic root=UUID=926f5abc-dc5a-4b7a-9fa2-654a16e7b9db ro quiet splash vt.handoff=7
  Tags:  precise running-unity
  Uname: Linux 3.4.0-030400-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo users vboxusers
  dmi.bios.date: 02/08/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V10.0
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Z77A-GD65 (MS-7751)
  dmi.board.vendor: MSI
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 2.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.0:bd02/08/2012:svnMSI:pnMS-7751:pvr2.0:rvnMSI:rnZ77A-GD65(MS-7751):rvr2.0:cvnMSI:ct3:cvr2.0:
  dmi.product.name: MS-7751
  dmi.product.version: 2.0
  dmi.sys.vendor: MSI

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