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Message #05745
[Bug 1032035] Re: BUG: unable to handle kernel paging request at 000000ffffff7ff9; RIP: 0010:[<ffffffff8117b5ee>] [<ffffffff8117b5ee>] poll_freewait+0x8e/0xe0
Mike Kupfer, thank you for reporting this and helping make Ubuntu better. Oneiric reached EOL on May 9, 2013.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases
We were wondering if this is still an issue in a supported release? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .
If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:
apport-collect -p linux <replace-with-bug-number>
Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the mainline kernels archive directory daily folder. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc4
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
Helpful bug reporting tips:
https://help.ubuntu.com/community/ReportingBugs
** Tags added: needs-full-computer-model
** Tags removed: kernel-bug-exists-upstream
** Tags added: needs-upstream-testing
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1032035
Title:
BUG: unable to handle kernel paging request at 000000ffffff7ff9; RIP:
0010:[<ffffffff8117b5ee>] [<ffffffff8117b5ee>]
poll_freewait+0x8e/0xe0
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
What is expected to happen is when I login to gnome-shell, suspend to
RAM, resume, unlock the screen, then insert a CD into the internal
drive, view the CD with Nautilus, and it does not crash.
What happens instead is it does consistently.
I'm 3-for-3 in causing a failure this way. The first 2 times were
with the 3.0.0-23-generic #39 kernel, the 3rd time was with
3.0.0-22-generic #36, which displayed a series of "Bad page map"
errors in /var/log/syslog tied to Nautilus.
I'm only able to reproduce the problem with the GNOME session (GNOME
shell).
The crash message varies. The first crash was:
unable to handle kernel paging request at 000000ffffff7ff9
with the process in question being gnome-shell. The second crash was:
nautilus: Corrupted page table at address 18012e8
WORKAROUND: I don't see the problem with Unity/Compiz. I tried once to
reproduce the crash using Unity on the 3.0.0-23-generic #39 kernel but
did not have any problems.
WORKAROUND: Put the CD in the drive and mount it before suspending the
computer.
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image-3.0.0-23-generic 3.0.0-23.39
ProcVersionSignature: Ubuntu 3.0.0-23.39-generic 3.0.36
Uname: Linux 3.0.0-23-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: kupfer 1717 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'SB'/'HDA ATI SB at 0xfe6f8000 irq 16'
Mixer name : 'Realtek ALC662 rev1'
Components : 'HDA:10ec0662,10ec0662,00100101'
Controls : 33
Simple ctrls : 20
Card1.Amixer.info:
Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfe8e8000 irq 19'
Mixer name : 'ATI RS690/780 HDMI'
Components : 'HDA:1002791a,00791a00,00100000'
Controls : 4
Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Date: Wed Aug 1 21:41:00 2012
HibernationDevice: RESUME=UUID=83c8649b-199c-42cb-a2da-315bb35c2481
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcEnviron:
LC_TIME=C
PATH=(custom, user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-23-generic root=UUID=f9d38a4c-3df6-44d3-9669-61dd566b909b ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.0.0-23-generic N/A
linux-backports-modules-3.0.0-23-generic N/A
linux-firmware 1.60.1
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/13/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080015
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: RS880P
dmi.board.vendor: ZOTAC
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080015:bd04/13/2011:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnZOTAC:rnRS880P:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
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