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[Bug 1032035] Re: BUG: unable to handle kernel paging request at 000000ffffff7ff9; RIP: 0010:[<ffffffff8117b5ee>] [<ffffffff8117b5ee>] poll_freewait+0x8e/0xe0

 

Mike Kupfer, thank you for reporting this and helping make Ubuntu better. Oneiric reached EOL on May 9, 2013.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the mainline kernels archive directory daily folder. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc4

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

Helpful bug reporting tips:
https://help.ubuntu.com/community/ReportingBugs

** Tags added: needs-full-computer-model

** Tags removed: kernel-bug-exists-upstream
** Tags added: needs-upstream-testing

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1032035

Title:
  BUG: unable to handle kernel paging request at 000000ffffff7ff9; RIP:
  0010:[<ffffffff8117b5ee>]  [<ffffffff8117b5ee>]
  poll_freewait+0x8e/0xe0

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  What is expected to happen is when I login to gnome-shell, suspend to
  RAM, resume, unlock the screen, then insert a CD into the internal
  drive, view the CD with Nautilus, and it does not crash.

  What happens instead is it does consistently.

  I'm 3-for-3 in causing a failure this way.  The first 2 times were
  with the 3.0.0-23-generic #39 kernel, the 3rd time was with
  3.0.0-22-generic #36, which displayed a series of "Bad page map"
  errors in /var/log/syslog tied to Nautilus.

  I'm only able to reproduce the problem with the GNOME session (GNOME
  shell).

  The crash message varies.  The first crash was:
  unable to handle kernel paging request at 000000ffffff7ff9

  with the process in question being gnome-shell.  The second crash was:
  nautilus: Corrupted page table at address 18012e8

  WORKAROUND: I don't see the problem with Unity/Compiz. I tried once to
  reproduce the crash using Unity on the 3.0.0-23-generic #39 kernel but
  did not have any problems.

  WORKAROUND: Put the CD in the drive and mount it before suspending the
  computer.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: linux-image-3.0.0-23-generic 3.0.0-23.39
  ProcVersionSignature: Ubuntu 3.0.0-23.39-generic 3.0.36
  Uname: Linux 3.0.0-23-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: SB [HDA ATI SB], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  kupfer     1717 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'SB'/'HDA ATI SB at 0xfe6f8000 irq 16'
     Mixer name	: 'Realtek ALC662 rev1'
     Components	: 'HDA:10ec0662,10ec0662,00100101'
     Controls      : 33
     Simple ctrls  : 20
  Card1.Amixer.info:
   Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfe8e8000 irq 19'
     Mixer name	: 'ATI RS690/780 HDMI'
     Components	: 'HDA:1002791a,00791a00,00100000'
     Controls      : 4
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Date: Wed Aug  1 21:41:00 2012
  HibernationDevice: RESUME=UUID=83c8649b-199c-42cb-a2da-315bb35c2481
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  IwConfig:
   lo        no wireless extensions.

   eth0      no wireless extensions.
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  ProcEnviron:
   LC_TIME=C
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-23-generic root=UUID=f9d38a4c-3df6-44d3-9669-61dd566b909b ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.0.0-23-generic N/A
   linux-backports-modules-3.0.0-23-generic  N/A
   linux-firmware                            1.60.1
  RfKill:

  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/13/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 080015
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: RS880P
  dmi.board.vendor: ZOTAC
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080015:bd04/13/2011:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnZOTAC:rnRS880P:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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