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Message #05753
[Bug 1210201] ProcCpuinfo.txt
apport information
** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1210201/+attachment/3769317/+files/ProcCpuinfo.txt
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https://bugs.launchpad.net/bugs/1210201
Title:
Touchpad not recognized when upgrading to kernel 3:11
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
galvao@acer:~$ xinput list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ USB OPTICAL MOUSE id=10 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ 1.3M WebCam id=11 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)]
↳ Acer WMI hotkeys id=13 [slave keyboard (3)]
galvao@acer:~$
By doing sudo apt-get upgrade, the kernel has been updated to 3.11. When you restart to complete the upgrade, the touchpad was not recognized by the system. I'm using a mouse to operate my laptop.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: ubuntu-release-upgrader-core 1:0.199
ProcVersionSignature: Ubuntu 3.11.0-0.2-generic 3.11.0-rc4
Uname: Linux 3.11.0-0-generic x86_64
ApportVersion: 2.12-0ubuntu3
Architecture: amd64
CrashDB: ubuntu
Date: Thu Aug 8 13:34:50 2013
MarkForUpload: True
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.12-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: galvao 2226 F.... pulseaudio
/dev/snd/controlC0: galvao 2226 F.... pulseaudio
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=64cc5635-9cee-4222-9693-b778a66d9949
MachineType: Acer AO722
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-1-generic root=UUID=468e10a6-f3aa-4eb4-99ef-e8438f505664 ro locale=pt_BR quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-1.4-generic 3.11.0-rc4
RelatedPackageVersions:
linux-restricted-modules-3.11.0-1-generic N/A
linux-backports-modules-3.11.0-1-generic N/A
linux-firmware 1.113
Tags: saucy
Uname: Linux 3.11.0-1-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
WifiSyslog:
dmi.bios.date: 12/06/2011
dmi.bios.vendor: Acer
dmi.bios.version: V1.08
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE10-BZ
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.08
dmi.modalias: dmi:bvnAcer:bvrV1.08:bd12/06/2011:svnAcer:pnAO722:pvrV1.08:rvnAcer:rnJE10-BZ:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.08:
dmi.product.name: AO722
dmi.product.version: V1.08
dmi.sys.vendor: Acer
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