← Back to team overview

kernel-packages team mailing list archive

[Bug 1204604] Re: panic during boot – 3.8.0-26

 

payload, because Samsung does not easily reveal what the latest BIOS is for this model, could you please download the latest firmware software as per http://www.samsung.com/uk/support/model/NP530U3C-A0MDE-downloads, and advise if a BIOS update is available? If so, when you update to this, does it change anything?  If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags removed: needs-full-computer-model needs-kernel-logs

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1204604

Title:
  panic during boot – 3.8.0-26

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  I attached screenshots of the panic.

  on 13.04 during boot, somewhere during starting of /etc/init/ services kernel 3.8.0-19 and 3.8.0-26 panics. I made a quick search but didn't found a related report. Though I found a quick fix in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1144322
  I installed 3.7.0 as mentioned in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1144322/comments/23
  to keep on working.

  I can't use `ubuntu-bug linux` cause I can't boot with the panicing
  kernel.

  * Boot never succeeds
  * but sometimes it shows a panic trace
  * sometimes it flickers to black or to frozen mouse pointer like shown in vid.mp4
  * once it showed a panic trace and after some seconds it printed even more screen filling stack trace, and when again even more

  Though I spotted panics with 3.8.0-19, I only did screenshots and
  multiple boots with 3.8.0-26.

  This is new, introduced since do-release-upgrade from 12.10 to 13.04
  yesterday.

  Please contact me when I can provide more information.
  --- 
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  this       3156 F.... pulseaudio
  CRDA:
   country DE:
   	(2400 - 2483 @ 40), (N/A, 20)
   	(5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
   	(5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
   	(5470 - 5725 @ 40), (N/A, 26), DFS
  CasperVersion: 1.331
  DistroRelease: Ubuntu 13.04
  LiveMediaBuild: This
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 530U3C/530U4C/532U3C
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: cdrom-detect/try-usb=true noprompt boot=casper floppy.allowed_drive_mask=0 ignore_uuid live-media-path=/multiboot/ubuntu130464/casper/ file=/multiboot/ubuntu130464/preseed/ubuntu.seed initrd=/multiboot/ubuntu130464/casper/initrd.lz splash -- BOOT_IMAGE=/multiboot/ubuntu130464/casper/vmlinuz.efi
  ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-19-generic N/A
   linux-backports-modules-3.8.0-19-generic  N/A
   linux-firmware                            1.106
  Tags:  raring
  Uname: Linux 3.8.0-19-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 09/20/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: P03ABH
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: NP530U3C-A0MDE
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP03ABH:bd09/20/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn530U3C/530U4C/532U3C:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP530U3C-A0MDE:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 530U3C/530U4C/532U3C
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1204604/+subscriptions


References