kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Antonio Carlos Santos Galvão, as per
us.acer.com/ac/en/US/content/drivers an update is available for your
BIOS (V1.11). If you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags removed: needs-kernel-logs

** Tags added: bios-outdated-v1.11

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https://bugs.launchpad.net/bugs/1210201

Title:
  Touchpad not recognized when upgrading to kernel 3:11

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  galvao@acer:~$ xinput list
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳  USB OPTICAL MOUSE                      	id=10	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Power Button                            	id=8	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
      ↳ 1.3M WebCam                             	id=11	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=12	[slave  keyboard (3)]
      ↳ Acer WMI hotkeys                        	id=13	[slave  keyboard (3)]
  galvao@acer:~$ 

  
  By doing sudo apt-get upgrade, the kernel has been updated to 3.11. When you restart to complete the upgrade, the touchpad was not recognized by the system. I'm using a mouse to operate my laptop.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: ubuntu-release-upgrader-core 1:0.199
  ProcVersionSignature: Ubuntu 3.11.0-0.2-generic 3.11.0-rc4
  Uname: Linux 3.11.0-0-generic x86_64
  ApportVersion: 2.12-0ubuntu3
  Architecture: amd64
  CrashDB: ubuntu
  Date: Thu Aug  8 13:34:50 2013
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: dist-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.12-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  galvao     2226 F.... pulseaudio
   /dev/snd/controlC0:  galvao     2226 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=64cc5635-9cee-4222-9693-b778a66d9949
  MachineType: Acer AO722
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-1-generic root=UUID=468e10a6-f3aa-4eb4-99ef-e8438f505664 ro locale=pt_BR quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-1.4-generic 3.11.0-rc4
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-1-generic N/A
   linux-backports-modules-3.11.0-1-generic  N/A
   linux-firmware                            1.113
  Tags:  saucy
  Uname: Linux 3.11.0-1-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  WifiSyslog:
   
  dmi.bios.date: 12/06/2011
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.08
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: JE10-BZ
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.08
  dmi.modalias: dmi:bvnAcer:bvrV1.08:bd12/06/2011:svnAcer:pnAO722:pvrV1.08:rvnAcer:rnJE10-BZ:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.08:
  dmi.product.name: AO722
  dmi.product.version: V1.08
  dmi.sys.vendor: Acer

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