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[Bug 1028379] Re: Not getting native resolution on external monitor after installing kernel update

 

Gustav H Meyer, as per
http://www.dell.com/support/troubleshooting/us/en/19/Product/latitude-e6220
an update is available for your BIOS (A12). If you update to this, does
it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: bios-outdated-a12 needs-upstream-testing regression-
potential

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https://bugs.launchpad.net/bugs/1028379

Title:
  Not getting native resolution on external monitor after installing
  kernel update

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I can only get maximum resolution of 1024x768 on a Dell 19" Monitor
  with Dell Latitude E6220 after installing latest kernel updates and a
  reboot which is a regression after having been able to work at much
  higher resolution since getting the laptop some time ago.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-27-generic-pae 3.2.0-27.43
  ProcVersionSignature: Ubuntu 3.2.0-27.43-generic-pae 3.2.21
  Uname: Linux 3.2.0-27-generic-pae i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu11
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  gustav     2314 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xe1c60000 irq 45'
     Mixer name	: 'Intel CougarPoint HDMI'
     Components	: 'HDA:111d76e7,102804a9,00100102 HDA:80862805,80860101,00100000'
     Controls      : 38
     Simple ctrls  : 14
  Date: Tue Jul 24 12:39:29 2012
  HibernationDevice: RESUME=UUID=edbe77eb-25d0-49cc-a9f0-fa32e0161487
  InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Beta i386 (20120228.1)
  MachineType: Dell Inc. Latitude E6220
  ProcEnviron:
   LANGUAGE=en_ZA:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_ZA.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-27-generic-pae root=UUID=e9af6cd7-9cae-404b-a554-81028465b6ef ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-27-generic-pae N/A
   linux-backports-modules-3.2.0-27-generic-pae  N/A
   linux-firmware                                1.79
  SourcePackage: linux
  StagingDrivers: mei
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/18/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 0862D8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd10/18/2011:svnDellInc.:pnLatitudeE6220:pvr01:rvnDellInc.:rn0862D8:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6220
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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