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[Bug 1028137] Re: hid-generic 0003:046D:C315.001E: can't reset device, status -71

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Angel Guzman Maeso, as per http://us.acer.com/ac/en/US/content/drivers
an update is available for your BIOS (1.15). If you update to this, does
it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags added: bios-outdated-1.15 needs-upstream-testing regression-
potential

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1028137

Title:
  hid-generic 0003:046D:C315.001E: can't reset device, status -71

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I don't know if it is the right package for report but anyways.

  I have a keyboard and mouse connected to a base plattaform for laptops
  with a fan and a usb hub (4 spaces) (it helps to avoid hot restarts by
  heat on summer and get more usb spaces for plug gadgets).

  $ lsusb
  Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
  Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 001 Device 036: ID 0a05:7220
  Bus 001 Device 008: ID 0cf3:3005 Atheros Communications, Inc. AR3011 Bluetooth
  Bus 001 Device 004: ID 1c7a:0801 LighTuning Technology Inc. Fingerprint Reader
  Bus 002 Device 004: ID 064e:a219 Suyin Corp. 1.3M WebCam (notebook emachines E730, Acer sub-brand)
  Bus 001 Device 038: ID 046d:c045 Logitech, Inc. Optical Mouse
  Bus 001 Device 037: ID 046d:c315 Logitech, Inc. Classic New Touch Keyboard

  If I plug/unplug the only difference line is for 0a05:7220:

  $ lsusb -D 0a05:7220
  Cannot open 0a05:7220

  When I plug/unplug the base always show the same on dmesg:

  [1003500.857258] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71
  [1003500.858251] hid-generic 0003:046D:C315.001E: can't reset device, 0000:00:1d.0-1.1.4/input0, status -71
  [1003500.861183] usb 2-1.1: clear tt 1 (0160) error -71
  [1003500.865210] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71
  [1003500.865301] usb 2-1.1: clear tt 1 (0170) error -71
  [1003500.869430] usb 2-1.1: clear tt 1 (0160) error -71
  [1003500.873579] hid-generic 0003:046D:C315.001E: can't reset device, 0000:00:1d.0-1.1.4/input0, status -71
  [1003500.877580] usb 2-1.1: clear tt 1 (0170) error -71
  [1003500.880567] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71
  [1003500.881931] hid-generic 0003:046D:C315.001E: can't reset device, 0000:00:1d.0-1.1.4/input0, status -71
  [1003500.884565] usb 2-1.1: clear tt 1 (0160) error -71
  [1003500.888711] usb 2-1.1: clear tt 1 (0170) error -71
  [1003500.888963] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71
  [1003500.892914] usb 2-1.1: clear tt 1 (0160) error -71
  [1003500.896927] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71
  [1003500.897546] hid-generic 0003:046D:C315.001E: can't reset device, 0000:00:1d.0-1.1.4/input0, status -71
  [1003500.900893] usb 2-1.1: clear tt 1 (0160) error -71
  [1003500.905018] usb 2-1.1: clear tt 1 (0170) error -71
  [1003500.912665] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71
  [1003500.913567] hid-generic 0003:046D:C315.001E: can't reset device, 0000:00:1d.0-1.1.4/input0, status -71
  [1003500.916630] usb 2-1.1: clear tt 1 (0160) error -71
  [1003500.920766] usb 2-1.1: clear tt 1 (0170) error -71
  [1003500.920942] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71
  [1003500.924914] usb 2-1.1: clear tt 1 (0160) error -71
  [1003500.928902] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71
  [1003500.929516] hid-generic 0003:046D:C315.001E: can't reset device, 0000:00:1d.0-1.1.4/input0, status -71
  [1003500.932865] usb 2-1.1: clear tt 1 (0160) error -71
  [1003500.937209] usb 2-1.1: clear tt 1 (0170) error -71
  [1003500.941012] usb 2-1.1: USB disconnect, device number 21
  [1003500.941018] usb 2-1.1.1: USB disconnect, device number 22
  [1003500.944612] hid-generic 0003:046D:C045.001D: can't reset device, 0000:00:1d.0-1.1.1/input0, status -71
  [1003500.944621] usb 2-1.1: clear tt 1 (0160) error -19
  [1003500.956250] usb 2-1.1.4: USB disconnect, device number 23
  [1003505.051309] usb 2-1.1: new high-speed USB device number 24 using ehci_hcd
  [1003505.143985] hub 2-1.1:1.0: USB hub found
  [1003505.144253] hub 2-1.1:1.0: 4 ports detected
  [1003505.506884] usb 2-1.1.1: new low-speed USB device number 25 using ehci_hcd
  [1003505.609274] input: Logitech USB-PS/2 Optical Mouse as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1.1/2-1.1.1:1.0/input/input43
  [1003505.609896] hid-generic 0003:046D:C045.001F: input,hidraw0: USB HID v1.10 Mouse [Logitech USB-PS/2 Optical Mouse] on usb-0000:00:1d.0-1.1.1/input0
  [1003505.874539] usb 2-1.1.4: new low-speed USB device number 26 using ehci_hcd
  [1003505.977134] input: Logitech Logitech USB Keyboard as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1.4/2-1.1.4:1.0/input/input44
  [1003505.977663] hid-generic 0003:046D:C315.0020: input,hidraw1: USB HID v1.10 Keyboard [Logitech Logitech USB Keyboard] on usb-0000:00:1d.0-1.1.4/input0

  It could be a issue detecting wrong properties on device, the error
  doesn't show useful results on google or give me a clue for try to
  repair.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-generic 3.5.0.5.5
  ProcVersionSignature: Ubuntu 3.5.0-4.4-generic 3.5.0-rc6
  Uname: Linux 3.5.0-4-generic i686
  ApportVersion: 2.4-0ubuntu4
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  shakaran   3716 F.... pulseaudio
   /dev/snd/controlC0:  shakaran   3716 F.... pulseaudio
  Date: Mon Jul 23 22:57:20 2012
  HibernationDevice: RESUME=UUID=ca085202-e6f9-4736-b311-6d9a361ec3d6
  InstallationMedia:
   
  MachineType: Acer Aspire 5943G
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-4-generic root=UUID=793921c9-c002-4400-9dd5-e0879b4061fb ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-4-generic N/A
   linux-backports-modules-3.5.0-4-generic  N/A
   linux-firmware                           1.85
  SourcePackage: linux
  UpgradeStatus: Upgraded to quantal on 2012-06-05 (48 days ago)
  dmi.bios.date: 05/07/2010
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.06
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Aspire 5943G
  dmi.board.vendor: Acer
  dmi.board.version: V1.06
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.06
  dmi.modalias: dmi:bvnAcer:bvrV1.06:bd05/07/2010:svnAcer:pnAspire5943G:pvrV1.06:rvnAcer:rnAspire5943G:rvrV1.06:cvnAcer:ct10:cvrV1.06:
  dmi.product.name: Aspire 5943G
  dmi.product.version: V1.06
  dmi.sys.vendor: Acer

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