kernel-packages team mailing list archive

[Barry Bulls <1172908@xxxxxxxxxxxxxxxxxx>]

If we could've gotten this explanation at the beginning of the conversation
this wouldn't have been nearly as frustrating of an experience. However, I
would point out that in this case the laptops are all in the same series
and the hardware appears to differ only in the details of screen size and
number of physical ports. The annoying thing for some users, I'm sure, is
that while I'm relatively lucky in that my 15 inch notebook has 3 usb
ports, one of which works, there are smaller versions of the same notebook
that do not have any usb 3 ports, so none of them work.


On Mon, Aug 12, 2013 at 3:02 PM, Brian Murray <brian@xxxxxxxxxx> wrote:

> While Christopher has not said it in this bug report, kernel bugs are
> frequently hardware specific and while it may seem that everyone has the
> same hardware this is is difficult to tell without getting detailed
> information about the hardware from each user experiencing the bug
> report.  The easiest way to get this detailed information is to have
> each individual report a separate bug report using 'ubuntu-bug linux'
> from their system.  Then it is easier to ensure that each bug is fixed,
> by examining the hardware of each system affected, by whatever fix is
> found.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1172908
>
> Title:
>   [Vaio T Series SVT15112CXS] USB 2.0 Ports Don't Work
>
> Status in The Linux Kernel:
>   Invalid
> Status in “linux” package in Ubuntu:
>   Invalid
>
> Bug description:
>   I have a Sony Vaio T-Series laptop. The usb 2.0 ports are not working,
>   but the USB 3.0 port does. They appear in lspci and lsusb, but devices
>   connected to them do not work. For example, a flash drive w/ a LED on
>   it lights up and mounts on the 3.0 port but doesn't even light up on
>   the 2.0 ports. There are no messages in dmesg when something is
>   plugged into the 2.0 port. This behavior is the same on ubuntu 12.10
>   and 13.04.
>
>
>   ---
>   ApportVersion: 2.9.2-0ubuntu8
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  ubuntu     3244 F.... pulseaudio
>   CasperVersion: 1.331
>   DistroRelease: Ubuntu 13.04
>   LiveMediaBuild: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
>   MachineType: Sony Corporation SVT15112CXS
>   MarkForUpload: True
>   Package: linux (not installed)
>   ProcEnviron:
>    TERM=xterm
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi
> file=/cdrom/preseed/username.seed boot=casper quiet splash --
>   ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
>   RelatedPackageVersions:
>    linux-restricted-modules-3.8.0-19-generic N/A
>    linux-backports-modules-3.8.0-19-generic  N/A
>    linux-firmware                            1.106
>   Tags:  raring
>   Uname: Linux 3.8.0-19-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   dmi.bios.date: 03/13/2012
>   dmi.bios.vendor: Insyde Corp.
>   dmi.bios.version: R1110D4
>   dmi.board.asset.tag: N/A
>   dmi.board.name: VAIO
>   dmi.board.vendor: Sony Corporation
>   dmi.board.version: N/A
>   dmi.chassis.asset.tag: N/A
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Sony Corporation
>   dmi.chassis.version: N/A
>   dmi.modalias:
> dmi:bvnInsydeCorp.:bvrR1110D4:bd03/13/2012:svnSonyCorporation:pnSVT15112CXS:pvrC904W34T:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
>   dmi.product.name: SVT15112CXS
>   dmi.product.version: C904W34T
>   dmi.sys.vendor: Sony Corporation
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/linux/+bug/1172908/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1172908

Title:
  [Vaio T Series SVT15112CXS] USB 2.0 Ports Don't Work

Status in The Linux Kernel:
  Invalid
Status in “linux” package in Ubuntu:
  Invalid

Bug description:
  I have a Sony Vaio T-Series laptop. The usb 2.0 ports are not working,
  but the USB 3.0 port does. They appear in lspci and lsusb, but devices
  connected to them do not work. For example, a flash drive w/ a LED on
  it lights up and mounts on the 3.0 port but doesn't even light up on
  the 2.0 ports. There are no messages in dmesg when something is
  plugged into the 2.0 port. This behavior is the same on ubuntu 12.10
  and 13.04.

  
  ---
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     3244 F.... pulseaudio
  CasperVersion: 1.331
  DistroRelease: Ubuntu 13.04
  LiveMediaBuild: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Sony Corporation SVT15112CXS
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
  ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-19-generic N/A
   linux-backports-modules-3.8.0-19-generic  N/A
   linux-firmware                            1.106
  Tags:  raring
  Uname: Linux 3.8.0-19-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 03/13/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: R1110D4
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnInsydeCorp.:bvrR1110D4:bd03/13/2012:svnSonyCorporation:pnSVT15112CXS:pvrC904W34T:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: SVT15112CXS
  dmi.product.version: C904W34T
  dmi.sys.vendor: Sony Corporation

To manage notifications about this bug go to:
https://bugs.launchpad.net/linux/+bug/1172908/+subscriptions