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[Bug 1021289] Re: Linux 3.2.0-26-generic (Ubuntu 12.04) does not last 8GB of memory

 

Christian Iversen, could you please confirm this issue exists with the
latest development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command in the development release
from a Terminal (Applications->Accessories->Terminal), as it will
automatically gather and attach updated debug information to this
report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: latest-bios-p2.90 regression-potential

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- Linux 3.2.0-26-generic (Ubuntu 12.04) does not last 8GB of memory
+ Linux 3.2.0-26-generic (Ubuntu 12.04) only seeing 16GB/24GB RAM

-- 
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https://bugs.launchpad.net/bugs/1021289

Title:
  Linux 3.2.0-26-generic (Ubuntu 12.04) only seeing 16GB/24GB RAM

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Hello Ubuntu devs

  On my machine, I have 24GB ram, in the form of 6 x 4GB Kingston
  Hyper-X (3 kits with 2 blocks, exact model number KHX1333C9D3B1K2/8G).

  When booting Windows 7, I can see all 24GB without issue. However,
  when booting Linux, I only see 16GB total.

  For some odd reason, dmidecode only reports 4 DIMMs to be installed.
  Could this be related?

  [chrivers@helios]~ #sudo dmidecode | grep -E '^\sSize: '
          Size: 4096 MB
          Size: 4096 MB
          Size: No Module Installed
          Size: No Module Installed
          Size: 4096 MB
          Size: 4096 MB

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image (not installed)
  ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19
  Uname: Linux 3.2.0-26-generic x86_64
  NonfreeKernelModules: fglrx
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  chrivers   2715 F.... pulseaudio
   /dev/snd/controlC3:  chrivers   2715 F.... pulseaudio
   /dev/snd/controlC1:  chrivers   2715 F.... pulseaudio
   /dev/snd/controlC0:  chrivers   2715 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfb9f8000 irq 49'
     Mixer name	: 'Realtek ALC889A'
     Components	: 'HDA:10ec0885,18490890,00100101'
     Controls      : 47
     Simple ctrls  : 23
  Card1.Amixer.info:
   Card hw:1 'Generic'/'HD-Audio Generic at 0xfbdfc000 irq 50'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100200'
     Controls      : 6
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Card2.Amixer.info:
   Card hw:2 'USB'/'Focusrite Scarlett 2i2 USB at usb-0000:00:1d.7-4.4.1, high speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB1235:8006'
     Controls      : 0
     Simple ctrls  : 0
  Card2.Amixer.values:
   
  Card3.Amixer.info:
   Card hw:3 'Generic_1'/'HD-Audio Generic at 0xfbefc000 irq 51'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100200'
     Controls      : 6
     Simple ctrls  : 1
  Card3.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Date: Thu Jul  5 15:12:38 2012
  HibernationDevice: RESUME=UUID=58ad4099-f1ab-4c75-9b2c-a9879b8e8d9d
  InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120424)
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  ProcEnviron:
   LANGUAGE=en_DK:en
   TERM=xterm
   PATH=(custom, user)
   LANG=en_DK.UTF-8
   SHELL=/bin/zsh
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-26-generic root=/dev/mapper/storage-root ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-26-generic N/A
   linux-backports-modules-3.2.0-26-generic  N/A
   linux-firmware                            1.79
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/25/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P2.90
  dmi.board.name: X58 Extreme
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.90:bd04/25/2011:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnX58Extreme:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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