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Message #06088
[Bug 195982] Re: Shift key (and caps lock) stop working when using VMWare
robb, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .
If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:
apport-collect -p linux <replace-with-bug-number>
Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Attachment removed: "Archived logs"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/195982/+attachment/249438/+files/My_Logs.tar.gz
** Attachment removed: "version.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/195982/+attachment/258868/+files/version.log
** Attachment removed: "lspci-vvnn.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/195982/+attachment/258870/+files/lspci-vvnn.log
** Attachment removed: "dmesg.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/195982/+attachment/258869/+files/dmesg.log
** Attachment removed: "uname-a.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/195982/+attachment/258867/+files/uname-a.log
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https://bugs.launchpad.net/bugs/195982
Title:
Shift key (and caps lock) stop working when using VMWare
Status in The Linux Kernel:
Invalid
Status in “linux” package in Ubuntu:
Incomplete
Status in “xkeyboard-config” package in Ubuntu:
Invalid
Status in Gentoo Linux:
New
Bug description:
[Problem]
VMWare's keyboard mapping is imperfect, sometimes resulting in certain keys stopping functionality when running under VMWare, requiring the user to setup their configuration settings manually in VMWare. For a detailed explanation see the following article:
http://www.vmware.com/support/ws55/doc/ws_devices_keymap_linux_longer.html
[Original Report]
After a day or so of running the shift key mysteriously stops working as does the cap lock. In other words I cannot enter shifted characters of any kind. The keyboard is connected to a KVM and all other systems respond to it properly. In additional any VMWare sessions I have open respond correctly. So I have the condition where all non-vmware applications in Ubuntu Hardy (all updates applied as of 2008-02-26 at 12:43 UTC) fail to recognize the shift key BUT applications within an active (a paused/restarted session also works) VMWare sessions running DO recognize the key.
When this condition occurs ALL applications (except those within a
VMWare session) are also unstable and will usually crash within a few
keystrokes.If I continue to operate in this mode. I cannot pinpoint
what, if any, application triggers this. It has always happened while
working within terminal/browser/vmware sessions and NOT when opening a
new application. It could be related to the KVM switch, but none of my
other systems (2 Mandriva, 1 Windows) are affected by this.
This bug has been present on my system for a number of days across
daily updates and reboots (if the update requested it) and I think
since I installed Hardy Alpha 1.
A work around: log off and back on. A reboot/restart does not appear
to be needed.
Error logs show some unusual activity.
--- MARK ----
...
... kernel ... rtc lost 7 interrupts ...
--- MARK ---
....
Plus some segfaults indicating which application crashed as I tried to
type into it (mouse works fine).
System: HP dv9743cl (which otherwise works lovely)
Ubuntu: Hardy 8.04 (from lsb-release)
----
TEST CASE:
1. Click inside the VM and
2. Hold any of the Ctrl, Alt and/or shift keys while releasing the keyboard/mouse to the host OS (which you obviously do when you press Crtl-Alt to revert back to windowed mode, as the cursor is then released from the VM).
WORKAROUND:
After this happens to recover your keyboard execute 'setxkbmap' in a terminal
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