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[Bug 1036879] Re: reboot never shutdown and restart the notebook

 

same results with k3.11


** Description changed:

  with this notebook (Asus K50IN), the reboot does not work, while a
  simple shutdown switch off the notebook.
  
  Sending a reboot command, either via Gnome shell, or init 6, do all the shutdown procedure, until "the system is restarting",
  but never do the restarting. I had to switch off the notebook by hand, holding the switch for 4 seconds, and then switch it on again. Same with upstream kernel 3.5.1
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-29-generic-pae 3.2.0-29.46
  ProcVersionSignature: Ubuntu 3.2.0-29.46-generic-pae 3.2.24
  Uname: Linux 3.2.0-29-generic-pae i686
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices:
-  **** List of PLAYBACK Hardware Devices ****
-  card 0: NVidia [HDA NVidia], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
+  **** List of PLAYBACK Hardware Devices ****
+  card 0: NVidia [HDA NVidia], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: i386
  ArecordDevices:
-  **** List of CAPTURE Hardware Devices ****
-  card 0: NVidia [HDA NVidia], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
+  **** List of CAPTURE Hardware Devices ****
+  card 0: NVidia [HDA NVidia], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  efa        3724 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  efa        3724 F.... pulseaudio
  Card0.Amixer.info:
-  Card hw:0 'NVidia'/'HDA NVidia at 0xfae78000 irq 23'
-    Mixer name	: 'Realtek ALC662 rev1'
-    Components	: 'HDA:10ec0662,104316f3,00100101'
-    Controls      : 20
-    Simple ctrls  : 11
+  Card hw:0 'NVidia'/'HDA NVidia at 0xfae78000 irq 23'
+    Mixer name	: 'Realtek ALC662 rev1'
+    Components	: 'HDA:10ec0662,104316f3,00100101'
+    Controls      : 20
+    Simple ctrls  : 11
  CheckboxSubmission: bff6ca128abafd5e9f4c5484e1181d23
  CheckboxSystem: b8f3ec504801f13fc208edb5c785b099
  Date: Wed Aug 15 00:03:27 2012
  HibernationDevice: RESUME=UUID=4738b151-880b-4eb3-8f57-461ae5246cc6
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  Lsusb:
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
-  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
-  Bus 001 Device 003: ID 04f2:b071 Chicony Electronics Co., Ltd 2.0M UVC Webcam / CNF7129
-  Bus 002 Device 002: ID 046d:c00c Logitech, Inc. Optical Wheel Mouse
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 001 Device 003: ID 04f2:b071 Chicony Electronics Co., Ltd 2.0M UVC Webcam / CNF7129
+  Bus 002 Device 002: ID 046d:c00c Logitech, Inc. Optical Wheel Mouse
  MachineType: ASUSTeK Computer Inc. K50IN
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-29-generic-pae root=UUID=ac823f48-7711-460f-92af-8c9b2acd2aa5 ro crashkernel=384M-2G:64M,2G-:128M
  RelatedPackageVersions:
-  linux-restricted-modules-3.2.0-29-generic-pae N/A
-  linux-backports-modules-3.2.0-29-generic-pae  N/A
-  linux-firmware                                1.79
+  linux-restricted-modules-3.2.0-29-generic-pae N/A
+  linux-backports-modules-3.2.0-29-generic-pae  N/A
+  linux-firmware                                1.79
  RfKill:
-  0: phy0: Wireless LAN
-  	Soft blocked: no
-  	Hard blocked: no
+  0: phy0: Wireless LAN
+   Soft blocked: no
+   Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/26/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 217
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K50IN
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr217:bd08/26/2009:svnASUSTeKComputerInc.:pnK50IN:pvr1.0:rvnASUSTeKComputerInc.:rnK50IN:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr:
  dmi.product.name: K50IN
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

** Tags removed: needs-upstream-testing
** Tags added: kernel-bug-exists-upstream-3.11.0-999-generic

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https://bugs.launchpad.net/bugs/1036879

Title:
  reboot never shutdown and restart the notebook

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  with this notebook (Asus K50IN), the reboot does not work, while a
  simple shutdown switch off the notebook.

  Sending a reboot command, either via Gnome shell, or init 6, do all the shutdown procedure, until "the system is restarting",
  but never do the restarting. I had to switch off the notebook by hand, holding the switch for 4 seconds, and then switch it on again. Same with upstream kernel 3.5.1

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-29-generic-pae 3.2.0-29.46
  ProcVersionSignature: Ubuntu 3.2.0-29.46-generic-pae 3.2.24
  Uname: Linux 3.2.0-29-generic-pae i686
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: NVidia [HDA NVidia], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: NVidia [HDA NVidia], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  efa        3724 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'NVidia'/'HDA NVidia at 0xfae78000 irq 23'
     Mixer name	: 'Realtek ALC662 rev1'
     Components	: 'HDA:10ec0662,104316f3,00100101'
     Controls      : 20
     Simple ctrls  : 11
  CheckboxSubmission: bff6ca128abafd5e9f4c5484e1181d23
  CheckboxSystem: b8f3ec504801f13fc208edb5c785b099
  Date: Wed Aug 15 00:03:27 2012
  HibernationDevice: RESUME=UUID=4738b151-880b-4eb3-8f57-461ae5246cc6
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 003: ID 04f2:b071 Chicony Electronics Co., Ltd 2.0M UVC Webcam / CNF7129
   Bus 002 Device 002: ID 046d:c00c Logitech, Inc. Optical Wheel Mouse
  MachineType: ASUSTeK Computer Inc. K50IN
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-29-generic-pae root=UUID=ac823f48-7711-460f-92af-8c9b2acd2aa5 ro crashkernel=384M-2G:64M,2G-:128M
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-29-generic-pae N/A
   linux-backports-modules-3.2.0-29-generic-pae  N/A
   linux-firmware                                1.79
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/26/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 217
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K50IN
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr217:bd08/26/2009:svnASUSTeKComputerInc.:pnK50IN:pvr1.0:rvnASUSTeKComputerInc.:rnK50IN:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr:
  dmi.product.name: K50IN
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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