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[Bug 1208257] Re: HP ProBook 4540s and 4740s brightness control problems

 

Mantas Kriaučiūnas, please do not change anything on this report as you
are not the original report. This is not a "every HP I tested with.."
report, and that is not how linux (Ubuntu) bug reporting works.

Despite this, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please see the official Ubuntu documentation:
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices
Ubuntu Community: https://wiki.ubuntu.com/ReportingBugs

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report would delay your problem being
addressed as quickly as possible.

Thank you for your understanding.

** Summary changed:

- HP ProBook 4540s and 4740s brightness control problems
+ [HP ProBook 4540s] brightness control problems

** Attachment removed: "/var/log/Xorg.0.log file when using 3.8.0-29-generic kernel"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1208257/+attachment/3776767/+files/Xorg.0.log

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1208257

Title:
  [HP ProBook 4540s] brightness control problems

Status in “linux” package in Ubuntu:
  Incomplete
Status in “linux” package in Baltix:
  New

Bug description:
  I bought a laptop in December 2012, immediately tried to put Ubuntu
  12.10, got broken wi-fi and non-working graphics acceleration. Updated
  kernel to version 3.6, with graphic acceleration was all right, even
  partially earned wi-fi. After some time wi-fi hang, helped only
  restart the network subsystem.

  Updated kernel to 3.7, with the wi-fi was all became normal, but
  stopped working brightness control with the Fn keys. Progress bar
  indicates that the brightness changes, but in fact nothing happens.

  Tried the new distribution 13.04, on 3.8 kernels, 3.9, 3.10, nothing
  changes. Upon adjustment has broken in 3.7 kernel. It turns out that
  this is a regression.

  WORKAROUND: Problem gone with kernel parameter acpi_backlight=vendor.

  ---
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CRDA:
   country UA:
    (2402 - 2482 @ 40), (N/A, 20)
  DistroRelease: Ubuntu 13.04
  InstallationDate: Installed on 2013-08-04 (0 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Hewlett-Packard HP ProBook 4540s
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=f5b4658c-870e-449d-a9d7-5caaa6eec2f3 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-19.30-generic 3.8.8
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-19-generic N/A
   linux-backports-modules-3.8.0-19-generic  N/A
   linux-firmware                            1.106
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  Tags:  raring
  Uname: Linux 3.8.0-19-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 05/20/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68IRR Ver. F.41
  dmi.board.name: 17F6
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 58.1E
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68IRRVer.F.41:bd05/20/2013:svnHewlett-Packard:pnHPProBook4540s:pvrA1018C1100:rvnHewlett-Packard:rn17F6:rvrKBCVersion58.1E:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ProBook 4540s
  dmi.product.version: A1018C1100
  dmi.sys.vendor: Hewlett-Packard
  ---
  ApportVersion: 2.12-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     3887 F.... pulseaudio
                        ubuntu    14062 F.... pulseaudio
  CRDA:
   country UA:
    (2400 - 2483 @ 40), (N/A, 20), NO-OUTDOOR
    (5150 - 5350 @ 40), (N/A, 20), NO-OUTDOOR
    (57240 - 65880 @ 2160), (N/A, 40), NO-OUTDOOR
  CasperVersion: 1.336
  DistroRelease: Ubuntu 13.10
  LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130807)
  MachineType: Hewlett-Packard HP ProBook 4540s
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true file=/cdrom/preseed/username.seed boot=casper persistent initrd=/casper/initrd.lz splash -- maybe-ubiquity
  ProcVersionSignature: Ubuntu 3.10.0-6.17-generic 3.10.3
  RelatedPackageVersions:
   linux-restricted-modules-3.10.0-6-generic N/A
   linux-backports-modules-3.10.0-6-generic  N/A
   linux-firmware                            1.113
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  Tags:  saucy
  Uname: Linux 3.10.0-6-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 05/20/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68IRR Ver. F.41
  dmi.board.name: 17F6
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 58.1E
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68IRRVer.F.41:bd05/20/2013:svnHewlett-Packard:pnHPProBook4540s:pvrA1018C1100:rvnHewlett-Packard:rn17F6:rvrKBCVersion58.1E:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ProBook 4540s
  dmi.product.version: A1018C1100
  dmi.sys.vendor: Hewlett-Packard

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