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[Bug 892551] Re: Trackpad mouse pointer freezes shortly after login; requires module unload/reload

 

Ryan Reich, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect <replace-with-bug-number>

** Tags added: latest-bios-1601 needs-upstream-testing

** Package changed: linux (Ubuntu) => xserver-xorg-input-synaptics
(Ubuntu)

** Changed in: xserver-xorg-input-synaptics (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/892551

Title:
  Trackpad mouse pointer freezes shortly after login; requires module
  unload/reload

Status in xf86-input-synaptics:
  New
Status in “xserver-xorg-input-synaptics” package in Ubuntu:
  Incomplete

Bug description:
  I have an Asus EeePC 1005-HA and am running Oneiric.  Shortly after
  every login, my mouse stops responding entirely, and can only be
  revived either by logging out and back in (which is futile) or
  unloading/reloading the psmouse kernel module.  Steps to reproduce:

  1. Log in
  2. Perform normal activities for maybe five minutes, possibly only thirty seconds.
  3. The mouse will stop responding.  This seems to be slightly correlated with switching windows or Firefox tabs.

  After the workaround, the mouse never freezes again until I log out
  and back in.  Sometimes, though, the tapping or drag-scrolling feature
  stops working without the pad itself freezing, and this requires
  another module cycle.

  Looking at `dmesg` tells me that there are a number of diagnostics:

  psmouse.c: TouchPad at isa0060/serio1/input0 lost sync at byte 1

  that seem to be produced at that time.  I don't know if this is a
  kernel bug or not; I am attaching the appropriate logs.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: linux-image-3.0.0-13-generic 3.0.0-13.22
  ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
  Uname: Linux 3.0.0-13-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  ApportVersion: 1.23-0ubuntu4
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ryanr      1689 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf7db8000 irq 44'
     Mixer name	: 'Realtek ALC269'
     Components	: 'HDA:10ec0269,10438398,00100004'
     Controls      : 10
     Simple ctrls  : 6
  Date: Sat Nov 19 09:52:52 2011
  HibernationDevice: RESUME=UUID=6ec489d5-eaed-467c-80f5-40f23f065db2
  InstallationMedia: Ubuntu-Netbook 10.04 "Lucid Lynx" - Release i386 (20100429.4)
  MachineType: ASUSTeK Computer INC. 1005HA
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-13-generic root=UUID=c8c14a8c-9eb7-44da-b7fb-8db3db84b8fa ro quiet splash pcie_aspm=force vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.0.0-13-generic N/A
   linux-backports-modules-3.0.0-13-generic  N/A
   linux-firmware                            1.60
  SourcePackage: linux
  UpgradeStatus: Upgraded to oneiric on 2011-11-08 (11 days ago)
  dmi.bios.date: 04/18/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1601
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: 1005HA
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: x.xx
  dmi.chassis.asset.tag: 0x00000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer INC.
  dmi.chassis.version: x.x
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1601:bd04/18/2011:svnASUSTeKComputerINC.:pn1005HA:pvrx.x:rvnASUSTeKComputerINC.:rn1005HA:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
  dmi.product.name: 1005HA
  dmi.product.version: x.x
  dmi.sys.vendor: ASUSTeK Computer INC.

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