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[Bug 901450] Re: Vantec ExpressCard/34 PCMCIA to USB 3.0 card randomly unmounts

 

jc00ke, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: bios-outdated-2.08

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/901450

Title:
  Vantec ExpressCard/34 PCMCIA to USB 3.0 card randomly unmounts

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I bought one of these
  (http://www.vantecusa.com/en/product/view_detail/407) a while back and
  it randomly disconnects.

  My setup is a 2TB hard drive sitting in a Vantec NexStar dual bay
  dock, connected over USB 3.0 to the ExpressCard. I start up my laptop
  and power on the bay, and the disk is recognized. I can browse around,
  transfer files, etc. Things are normal. After some time, the drive
  will unmount. Power-cycling the bay does not help. Only restarting my
  computer will help, but the drive is not guaranteed to stay mounted
  for any usable length of time.

  I'm not sure what commands to run, but I'll run whatever needed to get
  more info.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: linux-image-3.0.0-13-generic 3.0.0-13.22
  ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
  Uname: Linux 3.0.0-13-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jesse      2257 F.... pulseaudio
   /dev/snd/pcmC0D0p:   jesse      2257 F...m pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf4700000 irq 53'
     Mixer name	: 'Realtek ALC272'
     Components	: 'HDA:80862802,80860101,00100000 HDA:10ec0272,17aa3870,00100001'
     Controls      : 29
     Simple ctrls  : 15
  Date: Wed Dec  7 13:38:37 2011
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  MachineType: LENOVO 4185
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-13-generic root=UUID=7743e9be-6e81-4650-8433-cc97f2785dd1 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.0.0-13-generic N/A
   linux-backports-modules-3.0.0-13-generic  N/A
   linux-firmware                            1.60
  SourcePackage: linux
  UpgradeStatus: Upgraded to oneiric on 2011-10-19 (49 days ago)
  dmi.bios.date: 01/14/2009
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 15CN21WW(V1.04)
  dmi.board.name: KIWB3
  dmi.board.vendor: LENOVO
  dmi.board.version: REFERENCE
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnLENOVO:bvr15CN21WW(V1.04):bd01/14/2009:svnLENOVO:pn4185:pvrLenovoIdeaPadY650:rvnLENOVO:rnKIWB3:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.name: 4185
  dmi.product.version: Lenovo IdeaPad Y650
  dmi.sys.vendor: LENOVO

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