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[Bug 910999] Re: sil5744 over eSATA regression - repeated kernel failures & device initialisation times out

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Mon, 19 Aug 2013 10:20:20 -0000
Reply-to: Bug 910999 <910999@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
racitup, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: needs-full-computer-model needs-upstream-testing

** Tags added: regression-release

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/910999

Title:
  sil5744 over eSATA regression - repeated kernel failures & device
  initialisation times out

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I have recently purchased an external eSATA/USB2.0 hard drive enclosure (Startech S252U2ERR) which uses the Silicon Image sil5744 RAID SATA controller. The enclosure can take up to two 2.5" hdds.
  There are 4 modes: JBOD, BIG, RAID0 and RAID1

  Upon using this on Kubuntu 11.10 only the JBOD mode works okay and
  both installed disks are detected using eSATA Port Multipler.

  In any of the other modes, specifically RAID1, the device never initialises properly and the kernel retries eventually time out.
  The following is repeated in the System Log after running KDE Partition Editor:

  ...
  01/02/12 09:42:03 PM	ubuntu	kernel	[ 1194.864697] ata6.00: hard resetting link
  01/02/12 09:42:03 PM	ubuntu	udevd[14719]	timeout: killing 'udisks-part-id /dev/sdb' [16632]
  01/02/12 09:42:03 PM	ubuntu	kernel	[ 1195.356424] ata6.00: SATA link up 3.0 Gbps (SStatus 123 SControl 310)
  01/02/12 09:42:03 PM	ubuntu	kernel	[ 1195.356478] ata6.01: hard resetting link
  01/02/12 09:42:03 PM	ubuntu	kernel	[ 1195.676511] ata6.01: SATA link down (SStatus 0 SControl 310)
  01/02/12 09:42:03 PM	ubuntu	kernel	[ 1195.676889] ata6.00: configured for UDMA/133
  01/02/12 09:42:04 PM	ubuntu	kernel	[ 1195.724152] ata6: EH complete
  01/02/12 09:42:04 PM	ubuntu	kernel	[ 1195.724240] ata6.00: failed to read SCR 1 (Emask=0x40)
  01/02/12 09:42:04 PM	ubuntu	kernel	[ 1195.724247] ata6.01: failed to read SCR 1 (Emask=0x40)
  01/02/12 09:42:04 PM	ubuntu	kernel	[ 1195.724257] ata6.15: exception Emask 0x10 SAct 0x0 SErr 0x800000 action 0x6 frozen
  01/02/12 09:42:04 PM	ubuntu	kernel	[ 1195.724274] ata6.15: irq_stat 0x08000000, interface fatal error
  01/02/12 09:42:04 PM	ubuntu	kernel	[ 1195.724277] ata6.15: SError: { LinkSeq }
  01/02/12 09:42:04 PM	ubuntu	kernel	[ 1195.724281] ata6.00: exception Emask 0x100 SAct 0x1 SErr 0x0 action 0x6 frozen
  01/02/12 09:42:04 PM	ubuntu	kernel	[ 1195.724285] ata6.00: failed command: READ FPDMA QUEUED
  01/02/12 09:42:04 PM	ubuntu	kernel	[ 1195.724290] ata6.00: cmd 60/08:00:00:00:00/00:00:00:00:00/40 tag 0 ncq 4096 in
  01/02/12 09:42:04 PM	ubuntu	kernel	[ 1195.724292]          res 50/00:00:00:00:00/00:00:00:00:00/00 Emask 0x100 (unknown error)
  01/02/12 09:42:04 PM	ubuntu	kernel	[ 1195.724295] ata6.00: status: { DRDY }
  01/02/12 09:42:04 PM	ubuntu	kernel	[ 1195.724298] ata6.01: exception Emask 0x100 SAct 0x0 SErr 0x0 action 0x6 frozen
  01/02/12 09:42:04 PM	ubuntu	kernel	[ 1195.724303] ata6.15: hard resetting link
  01/02/12 09:42:04 PM	ubuntu	kernel	[ 1196.216056] ata6.15: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
  01/02/12 09:42:04 PM	ubuntu	kernel	[ 1196.216685] ata6.01: limiting SATA link speed to 1.5 Gbps
  01/02/12 09:42:04 PM	ubuntu	kernel	[ 1196.216693] ata6.00: hard resetting link
  01/02/12 09:42:04 PM	ubuntu	udevd[14719]	timeout: killing 'udisks-part-id /dev/sdb' [16632]
  01/02/12 09:42:05 PM	ubuntu	kernel	[ 1196.708343] ata6.00: SATA link up 3.0 Gbps (SStatus 123 SControl 310)
  01/02/12 09:42:05 PM	ubuntu	kernel	[ 1196.708393] ata6.01: hard resetting link
  01/02/12 09:42:05 PM	ubuntu	kernel	[ 1197.028570] ata6.01: SATA link down (SStatus 0 SControl 310)
  01/02/12 09:42:05 PM	ubuntu	kernel	[ 1197.028946] ata6.00: configured for UDMA/133
  01/02/12 09:42:05 PM	ubuntu	kernel	[ 1197.076169] ata6: EH complete
  ...

  Finally ending in:
  ...
  01/02/12 09:42:06 PM	ubuntu	kernel	[ 1198.430570] ata6.00: status: { DRDY }
  01/02/12 09:42:06 PM	ubuntu	kernel	[ 1198.430573] ata6.01: exception Emask 0x100 SAct 0x0 SErr 0x0 action 0x6 frozen
  01/02/12 09:42:06 PM	ubuntu	kernel	[ 1198.430581] ata6.15: hard resetting link
  01/02/12 09:42:07 PM	ubuntu	kernel	[ 1198.920059] ata6.15: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
  01/02/12 09:42:07 PM	ubuntu	kernel	[ 1198.920589] ata6.01: limiting SATA link speed to 1.5 Gbps
  01/02/12 09:42:07 PM	ubuntu	kernel	[ 1198.920594] ata6.00: hard resetting link
  01/02/12 09:42:07 PM	ubuntu	kernel	[ 1199.412218] ata6.00: SATA link up 3.0 Gbps (SStatus 123 SControl 310)
  01/02/12 09:42:07 PM	ubuntu	kernel	[ 1199.412250] ata6.01: hard resetting link
  01/02/12 09:42:07 PM	ubuntu	udevd[14719]	timeout: killing 'udisks-probe-ata-smart /dev/sdb' [16633]
  01/02/12 09:42:08 PM	ubuntu	kernel	[ 1199.732455] ata6.01: SATA link down (SStatus 0 SControl 310)
  01/02/12 09:42:08 PM	ubuntu	kernel	[ 1199.732935] ata6.00: configured for UDMA/133
  01/02/12 09:42:08 PM	ubuntu	udevd[14719]	'udisks-probe-ata-smart /dev/sdb' [16633] terminated by signal 9 (Killed)
  01/02/12 09:42:08 PM	ubuntu	kernel	[ 1199.780454] ata6: EH complete
  ...

  Every second the LEDs blink on the controller as the attempts to initialise the device are retried.
  Eventually the initialisation times out and the partition editor opens but does not report the attached disk.

  The exact same hardware works fine under Ubuntu 10.04, hence the "regression" heading.
  The System log reports the following:
  ...
  Jan  2 20:58:22 adventure kernel: [  293.958683] ata6: hard resetting link
  Jan  2 20:58:23 adventure kernel: [  294.880095] ata6: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
  Jan  2 20:58:23 adventure kernel: [  294.880822] ata6.15: Port Multiplier 1.1, 0x1095:0x5744 r33, 2 ports, feat 0x1/0x9
  Jan  2 20:58:23 adventure kernel: [  294.881131] ata6.00: hard resetting link
  Jan  2 20:58:24 adventure kernel: [  295.410555] ata6.00: SATA link up 3.0 Gbps (SStatus 123 SControl 320)
  Jan  2 20:58:24 adventure kernel: [  295.410617] ata6.01: hard resetting link
  Jan  2 20:58:24 adventure kernel: [  295.760728] ata6.01: SATA link down (SStatus 0 SControl 320)
  Jan  2 20:58:24 adventure kernel: [  295.761029] ata6.00: ATA-7: External Disk 0, 1.1597, max UDMA/133
  Jan  2 20:58:24 adventure kernel: [  295.761038] ata6.00: 156301488 sectors, multi 1: LBA48 NCQ (depth 31/32)
  Jan  2 20:58:24 adventure kernel: [  295.761278] ata6.00: configured for UDMA/133
  Jan  2 20:58:24 adventure kernel: [  295.761389] ata6: EH complete
  Jan  2 20:58:24 adventure kernel: [  295.761677] scsi 5:0:0:0: Direct-Access     ATA      External Disk 0  1.15 PQ: 0 ANSI: 5
  Jan  2 20:58:24 adventure kernel: [  295.762115] sd 5:0:0:0: Attached scsi generic sg2 type 0
  Jan  2 20:58:24 adventure kernel: [  295.768799] sd 5:0:0:0: [sdb] 156301488 512-byte logical blocks: (80.0 GB/74.5 GiB)
  Jan  2 20:58:24 adventure kernel: [  295.768919] sd 5:0:0:0: [sdb] Write Protect is off
  Jan  2 20:58:24 adventure kernel: [  295.768989] sd 5:0:0:0: [sdb] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
  Jan  2 20:58:24 adventure kernel: [  295.769946]  sdb: unknown partition table
  Jan  2 20:58:24 adventure kernel: [  295.773805] sd 5:0:0:0: [sdb] Attached SCSI disk
  Jan  2 20:58:28 adventure kernel: [  300.040123] Machine check events logged
  ...

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: linux-image-3.0.0-12-generic 3.0.0-12.20
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu    15082 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xd9300000 irq 47'
     Mixer name	: 'IDT 92HD71B7X'
     Components	: 'HDA:111d76b2,103c1505,00100302 HDA:11c11040,103c137e,00100200'
     Controls      : 20
     Simple ctrls  : 12
  CasperVersion: 1.287
  Date: Mon Jan  2 21:33:30 2012
  HotplugNewDevices:
   
  HotplugNewMounts:
   
  LiveMediaBuild: Kubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  MachineType: Hewlett-Packard HP Pavilion dv3500 Notebook PC
  ProcEnviron:
   LANGUAGE=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/khostname.seed boot=casper maybe-ubiquity initrd=/casper/initrd.lz quiet splash -- keyboard-configuration/layoutcode=gb
  RelatedPackageVersions:
   linux-restricted-modules-3.0.0-12-generic N/A
   linux-backports-modules-3.0.0-12-generic  N/A
   linux-firmware                            1.60
  SourcePackage: linux
  Symptom: storage
  UdevMonitorLog:
   monitor will print the received events for:
   UDEV - the event which udev sends out after rule processing
  UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/25/2009
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.18
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 1505
  dmi.board.vendor: Inventec
  dmi.board.version: KBC Version 13.16
  dmi.chassis.asset.tag: CNU8404BRJ
  dmi.chassis.type: 10
  dmi.chassis.vendor: Inventec
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.18:bd08/25/2009:svnHewlett-Packard:pnHPPaviliondv3500NotebookPC:pvrF.18:rvnInventec:rn1505:rvrKBCVersion13.16:cvnInventec:ct10:cvrN/A:
  dmi.product.name: HP Pavilion dv3500 Notebook PC
  dmi.product.version: F.18
  dmi.sys.vendor: Hewlett-Packard

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