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Message #07947
[Bug 911979] Re: No keyboard response when booting with wireless mouse
Pancho, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .
If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:
apport-collect -p linux <replace-with-bug-number>
Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Tags added: lucid maverick natty needs-full-computer-model needs-
upstream-testing
** Description changed:
Please see question 183415, which has details, including the appropriate /var/log/dmesg file.
https://answers.launchpad.net/ubuntu/+source/ubiquity/+question/183415
When I boot with a wireless mouse, Logitech model M310, the mouse works fine but there is no response from any key of the keyboard. Keyboard input works for password entry on login, but stops working after login. Both mouse and keyboard work with Windows 7, so it's not a hardware problem. Secondly, I put some lines in my shell resource configuration file to dump the output from dmesg, and that does not get executed. The same problem was experienced with Lynx, Meerkat, Narwhal, and now Ocelot.
- Thanks for help.
- Relevant information:
+ Thanks for help.
+ Relevant information:
Platform: Compaq Presario CQ62 laptop
Version: Linux ubuntu 3.0.0-14-generic #23-Ubuntu SMP Mon Nov 21 20:34:47 UTC 2011 i686 i686 i386 GNU/Linux
dmesg output: Please see question 183415.
- ---
+ ---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
- **** List of PLAYBACK Hardware Devices ****
- card 0: Intel [HDA Intel], device 0: ALC270 Analog [ALC270 Analog]
- Subdevices: 1/1
- Subdevice #0: subdevice #0
+ **** List of PLAYBACK Hardware Devices ****
+ card 0: Intel [HDA Intel], device 0: ALC270 Analog [ALC270 Analog]
+ Subdevices: 1/1
+ Subdevice #0: subdevice #0
ApportVersion: 1.23-0ubuntu4
Architecture: i386
ArecordDevices:
- **** List of CAPTURE Hardware Devices ****
- card 0: Intel [HDA Intel], device 0: ALC270 Analog [ALC270 Analog]
- Subdevices: 1/1
- Subdevice #0: subdevice #0
+ **** List of CAPTURE Hardware Devices ****
+ card 0: Intel [HDA Intel], device 0: ALC270 Analog [ALC270 Analog]
+ Subdevices: 1/1
+ Subdevice #0: subdevice #0
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: deb 1405 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: deb 1405 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
- Card hw:0 'Intel'/'HDA Intel at 0x94500000 irq 45'
- Mixer name : 'Realtek ALC270'
- Components : 'HDA:10ec0270,103c1484,00100100'
- Controls : 16
- Simple ctrls : 10
+ Card hw:0 'Intel'/'HDA Intel at 0x94500000 irq 45'
+ Mixer name : 'Realtek ALC270'
+ Components : 'HDA:10ec0270,103c1484,00100100'
+ Controls : 16
+ Simple ctrls : 10
DistroRelease: Ubuntu 11.10
InstallationMedia: Ubuntu 10.04.3 LTS "Lucid Lynx" - Release i386 (20110720.1)
MachineType: Hewlett-Packard Presario CQ62 Notebook PC
Package: linux (not installed)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-14-generic root=UUID=08C469A3C469942A loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
RelatedPackageVersions:
- linux-restricted-modules-3.0.0-14-generic N/A
- linux-backports-modules-3.0.0-14-generic N/A
- linux-firmware 1.60
+ linux-restricted-modules-3.0.0-14-generic N/A
+ linux-backports-modules-3.0.0-14-generic N/A
+ linux-firmware 1.60
Tags: oneiric
Uname: Linux 3.0.0-14-generic i686
UpgradeStatus: Upgraded to oneiric on 2011-12-30 (5 days ago)
UserGroups: adm admin audio cdrom dialout fuse lpadmin plugdev sambashare
dmi.bios.date: 11/07/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.26
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1484
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 77.38
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.26:bd11/07/2010:svnHewlett-Packard:pnPresarioCQ62NotebookPC:pvr0495110000202810000620000:rvnHewlett-Packard:rn1484:rvr77.38:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: Presario CQ62 Notebook PC
dmi.product.version: 0495110000202810000620000
dmi.sys.vendor: Hewlett-Packard
- ---
- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
- AplayDevices:
- **** List of PLAYBACK Hardware Devices ****
- card 0: Intel [HDA Intel], device 0: ALC270 Analog [ALC270 Analog]
- Subdevices: 1/1
- Subdevice #0: subdevice #0
- ApportVersion: 1.23-0ubuntu4
- Architecture: i386
- ArecordDevices:
- **** List of CAPTURE Hardware Devices ****
- card 0: Intel [HDA Intel], device 0: ALC270 Analog [ALC270 Analog]
- Subdevices: 1/1
- Subdevice #0: subdevice #0
- AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: deb 1405 F.... pulseaudio
- CRDA: Error: [Errno 2] No such file or directory
- Card0.Amixer.info:
- Card hw:0 'Intel'/'HDA Intel at 0x94500000 irq 45'
- Mixer name : 'Realtek ALC270'
- Components : 'HDA:10ec0270,103c1484,00100100'
- Controls : 16
- Simple ctrls : 10
- DistroRelease: Ubuntu 11.10
- InstallationMedia: Ubuntu 10.04.3 LTS "Lucid Lynx" - Release i386 (20110720.1)
- MachineType: Hewlett-Packard Presario CQ62 Notebook PC
- Package: linux (not installed)
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-14-generic root=UUID=08C469A3C469942A loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
- RelatedPackageVersions:
- linux-restricted-modules-3.0.0-14-generic N/A
- linux-backports-modules-3.0.0-14-generic N/A
- linux-firmware 1.60
- Tags: oneiric
- Uname: Linux 3.0.0-14-generic i686
- UpgradeStatus: Upgraded to oneiric on 2011-12-30 (5 days ago)
- UserGroups: adm admin audio cdrom dialout fuse lpadmin plugdev sambashare
- dmi.bios.date: 11/07/2010
- dmi.bios.vendor: Hewlett-Packard
- dmi.bios.version: F.26
- dmi.board.asset.tag: Base Board Asset Tag
- dmi.board.name: 1484
- dmi.board.vendor: Hewlett-Packard
- dmi.board.version: 77.38
- dmi.chassis.type: 10
- dmi.chassis.vendor: Hewlett-Packard
- dmi.chassis.version: N/A
- dmi.modalias: dmi:bvnHewlett-Packard:bvrF.26:bd11/07/2010:svnHewlett-Packard:pnPresarioCQ62NotebookPC:pvr0495110000202810000620000:rvnHewlett-Packard:rn1484:rvr77.38:cvnHewlett-Packard:ct10:cvrN/A:
- dmi.product.name: Presario CQ62 Notebook PC
- dmi.product.version: 0495110000202810000620000
- dmi.sys.vendor: Hewlett-Packard
** Attachment removed: "WifiSyslog.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/911979/+attachment/2658061/+files/WifiSyslog.txt
** Attachment removed: "UdevLog.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/911979/+attachment/2658060/+files/UdevLog.txt
** Attachment removed: "UdevDb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/911979/+attachment/2658059/+files/UdevDb.txt
** Attachment removed: "PulseSources.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/911979/+attachment/2658057/+files/PulseSources.txt
** Attachment removed: "RfKill.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/911979/+attachment/2658058/+files/RfKill.txt
** Attachment removed: "ProcModules.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/911979/+attachment/2658055/+files/ProcModules.txt
** Attachment removed: "ProcInterrupts.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/911979/+attachment/2658054/+files/ProcInterrupts.txt
** Attachment removed: "PulseSinks.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/911979/+attachment/2658056/+files/PulseSinks.txt
** Attachment removed: "ProcEnviron.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/911979/+attachment/2658053/+files/ProcEnviron.txt
** Attachment removed: "Lsusb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/911979/+attachment/2658050/+files/Lsusb.txt
** Attachment removed: "PciMultimedia.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/911979/+attachment/2658051/+files/PciMultimedia.txt
** Attachment removed: "ProcCpuinfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/911979/+attachment/2658052/+files/ProcCpuinfo.txt
** Attachment removed: "IwConfig.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/911979/+attachment/2658048/+files/IwConfig.txt
** Attachment removed: "Lspci.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/911979/+attachment/2658049/+files/Lspci.txt
** Attachment removed: "CurrentDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/911979/+attachment/2658047/+files/CurrentDmesg.txt
** Attachment removed: "Card0.Codecs.codec.0.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/911979/+attachment/2658046/+files/Card0.Codecs.codec.0.txt
** Attachment removed: "Card0.Amixer.values.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/911979/+attachment/2658045/+files/Card0.Amixer.values.txt
** Attachment removed: "BootDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/911979/+attachment/2658044/+files/BootDmesg.txt
** Attachment removed: "AlsaDevices.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/911979/+attachment/2658043/+files/AlsaDevices.txt
** Attachment removed: "AcpiTables.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/911979/+attachment/2658042/+files/AcpiTables.txt
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
--
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https://bugs.launchpad.net/bugs/911979
Title:
No keyboard response when booting with wireless mouse
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Please see question 183415, which has details, including the appropriate /var/log/dmesg file.
https://answers.launchpad.net/ubuntu/+source/ubiquity/+question/183415
When I boot with a wireless mouse, Logitech model M310, the mouse works fine but there is no response from any key of the keyboard. Keyboard input works for password entry on login, but stops working after login. Both mouse and keyboard work with Windows 7, so it's not a hardware problem. Secondly, I put some lines in my shell resource configuration file to dump the output from dmesg, and that does not get executed. The same problem was experienced with Lynx, Meerkat, Narwhal, and now Ocelot.
Thanks for help.
Relevant information:
Platform: Compaq Presario CQ62 laptop
Version: Linux ubuntu 3.0.0-14-generic #23-Ubuntu SMP Mon Nov 21 20:34:47 UTC 2011 i686 i686 i386 GNU/Linux
dmesg output: Please see question 183415.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC270 Analog [ALC270 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
ApportVersion: 1.23-0ubuntu4
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC270 Analog [ALC270 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: deb 1405 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0x94500000 irq 45'
Mixer name : 'Realtek ALC270'
Components : 'HDA:10ec0270,103c1484,00100100'
Controls : 16
Simple ctrls : 10
DistroRelease: Ubuntu 11.10
InstallationMedia: Ubuntu 10.04.3 LTS "Lucid Lynx" - Release i386 (20110720.1)
MachineType: Hewlett-Packard Presario CQ62 Notebook PC
Package: linux (not installed)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-14-generic root=UUID=08C469A3C469942A loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
RelatedPackageVersions:
linux-restricted-modules-3.0.0-14-generic N/A
linux-backports-modules-3.0.0-14-generic N/A
linux-firmware 1.60
Tags: oneiric
Uname: Linux 3.0.0-14-generic i686
UpgradeStatus: Upgraded to oneiric on 2011-12-30 (5 days ago)
UserGroups: adm admin audio cdrom dialout fuse lpadmin plugdev sambashare
dmi.bios.date: 11/07/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.26
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1484
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 77.38
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.26:bd11/07/2010:svnHewlett-Packard:pnPresarioCQ62NotebookPC:pvr0495110000202810000620000:rvnHewlett-Packard:rn1484:rvr77.38:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: Presario CQ62 Notebook PC
dmi.product.version: 0495110000202810000620000
dmi.sys.vendor: Hewlett-Packard
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