← Back to team overview

kernel-packages team mailing list archive

[Bug 1214638] Re: Linux 3.8.0-27 & Linux 3.8.0-29 render system unbootable with "black screen of death"

 

Christopher Barton, as per http://www.service.asus.com/#!downloads/c1wax
an update is available for your BIOS (219). If you update to this, does
it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Thank you for your understanding.

** Tags added: bios-outdated-219 needs-upstream-testing regression-
release

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1214638

Title:
  Linux 3.8.0-27 & Linux 3.8.0-29 render system unbootable with "black
  screen of death"

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Ever since upgrading to xubuntu 13.04 (from 12.10), my system has been
  experiencing start up failures resulting in a "black screen of death"
  with nothing but a blinking cursor in the top left corner. This
  happened every so often, and despite it being immensely annoying, I
  could "live" with it.

  However, upgrading to linux 3.8.0-27 resulted in a totally unbootable
  system. It fails repeatedly and NEVER succeeds. I persistently arrive
  at the aforementioned "black screen of death".

  I had hoped that upgrading to linux 3.8.0-29 might have fixed the
  problem...alas it did not. So I am still unable to boot into my
  system.

  Only by selecting linux 3.8.0-26 under advanced options in GRUB does
  it let me arrive at the lightdm login screen...but please note that,
  as I had said above, even this suffers from the occassional "black
  screen of death".

  The problem has thus existed since upgrading to raring 13.04, but has
  ultimately failed resulting in an unbootable system in linux 3.8.0-27
  & 3.8.0-29.

  I hope the above helps.

  I would be grateful if someone could please tell me if this bug will
  be fixed within raring or if it must wait until saucy arrives?

  Regards,
  Christopher

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-26-generic 3.8.0-26.38
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  christopher   2317 F.... volumeicon
  Date: Wed Aug 21 00:22:40 2013
  HibernationDevice: RESUME=UUID=4a9691f1-20d6-4e42-bffd-d4dbe3ed18cf
  InstallationDate: Installed on 2012-12-12 (250 days ago)
  InstallationMedia: Xubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
  MachineType: ASUSTeK COMPUTER INC. UX31A
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=b25cb360-b179-400a-a007-244ec031fe0b ro quiet splash add_efi_memmap i915.i915_enable_rc6=1 pcie_aspm=force drm.vblankoffdelay=1 i915.semaphores=1 nmi_watchdog=0 vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-26-generic N/A
   linux-backports-modules-3.8.0-26-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: Upgraded to raring on 2013-04-26 (116 days ago)
  dmi.bios.date: 10/02/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX31A.215
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX31A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31A.215:bd10/02/2012:svnASUSTeKCOMPUTERINC.:pnUX31A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX31A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX31A
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1214638/+subscriptions


References