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[Bug 938921] Re: [MS-7596, ATI R6xx HDMI, Digital Out, HDMI] No sound at all

 

Joh Kamps, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please comment on if the WORKAROUND noted in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/938921/comments/3
works for you.

As well, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: bios-outdated-2.c needs-upstream-testing

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/938921

Title:
  [MS-7596, ATI R6xx HDMI, Digital Out, HDMI] No sound at all

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  No sound even not at the beginning I don  hear the drumming sound and
  I can play audio but I do not hear anythinmg

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-17.26-generic 3.2.6
  Uname: Linux 3.2.0-17-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.92-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  joh        2018 F.... pulseaudio
   /dev/snd/controlC1:  joh        2018 F.... pulseaudio
   /dev/snd/controlC0:  joh        2018 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'SB'/'HDA ATI SB at 0xfe6f4000 irq 16'
     Mixer name	: 'Realtek ALC889'
     Components	: 'HDA:10ec0889,14627596,00100004'
     Controls      : 46
     Simple ctrls  : 22
  Card1.Amixer.info:
   Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfe8e8000 irq 19'
     Mixer name	: 'ATI RS690/780 HDMI'
     Components	: 'HDA:1002791a,00791a00,00100000'
     Controls      : 4
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Card2.Amixer.info:
   Card hw:2 'HDMI_1'/'HDA ATI HDMI at 0xfe9ec000 irq 50'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100100'
     Controls      : 6
     Simple ctrls  : 1
  Card2.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Date: Wed Feb 22 20:14:51 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120122)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   LANG=nl_NL.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI_1 failed
  Symptom_AlsaPlaybackTestStderr:
   A L S A   l i b   c o n f . c : 1 2 2 0 : ( p a r s e _ d e f )   s h o w   i s   n o t   a   c o m p o u n d 
    A L S A   l i b   c o n f . c : 1 6 8 6 : ( s n d _ c o n f i g _ l o a d 1 )   _ t o p l e v e l _ : 2 4 : 2 6 : U n e x p e c t e d   c h a r 
    A L S A   l i b   c o n f . c : 3 4 0 6 : ( c o n f i g _ f i l e _ o p e n )   / u s r / s h a r e / a l s a / p u l s e - a l s a . c o n f   m a y   b e   o l d   o r   c o r r u p t e d :   c o n s i d e r   t o   r e m o v e   o r   f i x   i t
  Symptom_Card: RV710/730 HDMI Audio [Radeon HD 4000 series] - HDA ATI HDMI
  Symptom_DevicesInUse:
   2018  2018  2018  joh       F.... pulseaudio
   /dev/snd/controlC1:  joh       F.... pulseaudio
   /dev/snd/controlC0:  joh       F.... pulseaudio
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [MS-7596, ATI R6xx HDMI, Digital Out, HDMI] No sound at all
  UpgradeStatus: Upgraded to precise on 2012-02-13 (8 days ago)
  dmi.bios.date: 06/02/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V2.8
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: 785GM-E51 (MS-7596)
  dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.8:bd06/02/2010:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7596:pvr1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rn785GM-E51(MS-7596):rvr1.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr1.0:
  dmi.product.name: MS-7596
  dmi.product.version: 1.0
  dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD

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