← Back to team overview

kernel-packages team mailing list archive

[Bug 1214319] Re: 046d:c52b USB Mouse and keyboard freezes randomly but often

 

PhilX, could you please confirm this issue exists with the latest
development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command in the development release
from a Terminal (Applications->Accessories->Terminal), as it will
automatically gather and attach updated debug information to this
report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags removed: bios-outdated
** Tags added: latest-bios-080015

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1214319

Title:
  046d:c52b USB Mouse and keyboard freezes randomly but often

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Using UBS mouse and/or keyboard let my Ubuntu freezing very often. Not
  everytime it occures, but quite often. Then only a reboot is possible.
  Also, when Ubuntu freezes, only the usb is affected. So actually
  ubuntu is still working, but the usb system is off. There is also not
  a single event about that in the kernel log.

  BIOS:
  http://www.ecs.com.tw/ECSWebSite/Product/Product_Detail.aspx?DetailID=911&CategoryID=1&DetailName=Feature&MenuID=20&LanID=0

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-52-generic 3.2.0-52.78
  ProcVersionSignature: Ubuntu 3.2.0-52.78-generic 3.2.48
  Uname: Linux 3.2.0-52-generic x86_64
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
  ArecordDevices: **** List of CAPTURE Hardware Devices ****
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  philipp    2187 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'NVidia'/'HDA NVidia at 0xfcd78000 irq 20'
     Mixer name	: 'Nvidia MCP77/78 HDMI'
     Components	: 'HDA:83847645,10192980,00100402 HDA:10de0002,10de0101,00100000'
     Controls      : 6
     Simple ctrls  : 3
  Date: Tue Aug 20 11:44:11 2013
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=ae5ac87e-fb5b-4da2-914d-19b2a8477561
  InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120423)
  IwConfig:
   lo        no wireless extensions.

   eth1      no wireless extensions.

   eth0      no wireless extensions.
  MachineType: ECS GeForce 8000 series
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=de_DE
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-52-generic root=UUID=a1918270-22c3-49df-a193-fb46777d0781 ro acpi=force irqpoll quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-52-generic N/A
   linux-backports-modules-3.2.0-52-generic  N/A
   linux-firmware                            1.79.6
  RfKill:

  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/06/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 080015
  dmi.board.name: GeForce 8000 series
  dmi.board.vendor: ECS
  dmi.board.version: 1.0
  dmi.chassis.type: 3
  dmi.chassis.vendor: ECS
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080015:bd02/06/2009:svnECS:pnGeForce8000series:pvr1.0:rvnECS:rnGeForce8000series:rvr1.0:cvnECS:ct3:cvr:
  dmi.product.name: GeForce 8000 series
  dmi.product.version: 1.0
  dmi.sys.vendor: ECS

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1214319/+subscriptions


References