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Message #09113
[Bug 1214638] Re: [Asus UX31A] Linux 3.8.0-27 & Linux 3.8.0-29 render system unbootable with "black screen of death"
Christopher Barton, could you please confirm this issue exists with the
latest development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command in the development release
from a Terminal (Applications->Accessories->Terminal), as it will
automatically gather and attach updated debug information to this
report:
apport-collect -p linux <replace-with-bug-number>
Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Changed in: linux (Ubuntu)
Status: Invalid => Confirmed
** Tags removed: bios-outdated-219
** Tags added: latest-bios-219
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1214638
Title:
[Asus UX31A] Linux 3.8.0-27 & Linux 3.8.0-29 render system unbootable
with "black screen of death"
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Ever since upgrading to xubuntu 13.04 (from 12.10), my system has been
experiencing start up failures resulting in a "black screen of death"
with nothing but a blinking cursor in the top left corner. This
happened every so often, and despite it being immensely annoying, I
could "live" with it.
However, upgrading to linux 3.8.0-27 resulted in a totally unbootable
system. It fails repeatedly and NEVER succeeds. I persistently arrive
at the aforementioned "black screen of death".
I had hoped that upgrading to linux 3.8.0-29 might have fixed the
problem...alas it did not. So I am still unable to boot into my
system.
Only by selecting linux 3.8.0-26 under advanced options in GRUB does
it let me arrive at the lightdm login screen...but please note that,
as I had said above, even this suffers from the occassional "black
screen of death".
The problem has thus existed since upgrading to raring 13.04, but has
ultimately failed resulting in an unbootable system in linux 3.8.0-27
& 3.8.0-29.
I hope the above helps.
I would be grateful if someone could please tell me if this bug will
be fixed within raring or if it must wait until saucy arrives?
Regards,
Christopher
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-26-generic 3.8.0-26.38
ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
Uname: Linux 3.8.0-26-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: christopher 2317 F.... volumeicon
Date: Wed Aug 21 00:22:40 2013
HibernationDevice: RESUME=UUID=4a9691f1-20d6-4e42-bffd-d4dbe3ed18cf
InstallationDate: Installed on 2012-12-12 (250 days ago)
InstallationMedia: Xubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
MachineType: ASUSTeK COMPUTER INC. UX31A
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=b25cb360-b179-400a-a007-244ec031fe0b ro quiet splash add_efi_memmap i915.i915_enable_rc6=1 pcie_aspm=force drm.vblankoffdelay=1 i915.semaphores=1 nmi_watchdog=0 vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.8.0-26-generic N/A
linux-backports-modules-3.8.0-26-generic N/A
linux-firmware 1.106
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: Upgraded to raring on 2013-04-26 (116 days ago)
dmi.bios.date: 10/02/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX31A.215
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX31A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31A.215:bd10/02/2012:svnASUSTeKCOMPUTERINC.:pnUX31A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX31A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX31A
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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