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[Bug 1214638] Re: [Asus UX31A] Linux 3.8.0-27 & Linux 3.8.0-29 render system unbootable with "black screen of death"

 

Christopher Barton, could you please confirm this issue exists with the
latest development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
could you please run the following command in the development release
from a Terminal (Applications->Accessories->Terminal), as it will
automatically gather and attach updated debug information to this
report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Changed in: linux (Ubuntu)
       Status: Invalid => Confirmed

** Tags removed: bios-outdated-219
** Tags added: latest-bios-219

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1214638

Title:
  [Asus UX31A] Linux 3.8.0-27 & Linux 3.8.0-29 render system unbootable
  with "black screen of death"

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Ever since upgrading to xubuntu 13.04 (from 12.10), my system has been
  experiencing start up failures resulting in a "black screen of death"
  with nothing but a blinking cursor in the top left corner. This
  happened every so often, and despite it being immensely annoying, I
  could "live" with it.

  However, upgrading to linux 3.8.0-27 resulted in a totally unbootable
  system. It fails repeatedly and NEVER succeeds. I persistently arrive
  at the aforementioned "black screen of death".

  I had hoped that upgrading to linux 3.8.0-29 might have fixed the
  problem...alas it did not. So I am still unable to boot into my
  system.

  Only by selecting linux 3.8.0-26 under advanced options in GRUB does
  it let me arrive at the lightdm login screen...but please note that,
  as I had said above, even this suffers from the occassional "black
  screen of death".

  The problem has thus existed since upgrading to raring 13.04, but has
  ultimately failed resulting in an unbootable system in linux 3.8.0-27
  & 3.8.0-29.

  I hope the above helps.

  I would be grateful if someone could please tell me if this bug will
  be fixed within raring or if it must wait until saucy arrives?

  Regards,
  Christopher

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-26-generic 3.8.0-26.38
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  christopher   2317 F.... volumeicon
  Date: Wed Aug 21 00:22:40 2013
  HibernationDevice: RESUME=UUID=4a9691f1-20d6-4e42-bffd-d4dbe3ed18cf
  InstallationDate: Installed on 2012-12-12 (250 days ago)
  InstallationMedia: Xubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
  MachineType: ASUSTeK COMPUTER INC. UX31A
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=b25cb360-b179-400a-a007-244ec031fe0b ro quiet splash add_efi_memmap i915.i915_enable_rc6=1 pcie_aspm=force drm.vblankoffdelay=1 i915.semaphores=1 nmi_watchdog=0 vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-26-generic N/A
   linux-backports-modules-3.8.0-26-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: Upgraded to raring on 2013-04-26 (116 days ago)
  dmi.bios.date: 10/02/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX31A.215
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX31A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31A.215:bd10/02/2012:svnASUSTeKCOMPUTERINC.:pnUX31A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX31A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX31A
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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