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Message #09373
[Bug 1063474] Re: System fails to connect to iHOS-104 DVD drive with nvidia MCP61 chipset.
On 8/18/2013 2:05 AM, Robert Hancock wrote:
> On Sat, Aug 17, 2013 at 11:32 AM, Bruce Link <Bruce@xxxxxxx> wrote:
>> On 8/15/2013 9:47 PM, Bruce Link wrote:
>>> On 8/15/2013 12:36 AM, Robert Hancock wrote:
>>>> On Wed, Aug 14, 2013 at 4:17 PM, Bruce Link <Bruce@xxxxxxx> wrote:
>>>>>> These NVIDIA SATA controllers are a pain as they all seem to have a
>>>>>> different set of bugs related to hardreset, etc. What happens if you
>>>>>> boot up
>>>>>> without the drive connected and then plug in the cable after the system
>>>>>> boots up?
>>>>> Roughly the same error is returned. See below for the dmesg output.
>>>>>
>>>>>
>>>>> root@teevee:/sys/devices/pci0000:00/0000:00:06.0/ata1/host0/scsi_host/host0#
>>>>> echo "- - -" > /sys/class/scsi_host/host4/scan
>>>>>
>>>>> root@teevee:/sys/devices/pci0000:00/0000:00:06.0/ata1/host0/scsi_host/host0#
>>>>> dmesg|grep ata5
>>>>> [ 1.030224] ata5: SATA max UDMA/133 cmd 0x9e0 ctl 0xbe0 bmdma 0xc400
>>>>> irq
>>>>> 20
>>>>> [ 1.354216] ata5: SATA link down (SStatus 0 SControl 300)
>>>>> [ 944.773288] ata5: exception Emask 0x10 SAct 0x0 SErr 0x50000 action
>>>>> 0xf
>>>>> [ 944.773304] ata5: SError: { PHYRdyChg CommWake }
>>>>> [ 944.773322] ata5: hard resetting link
>>>>> [ 945.652070] ata5: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
>>>>> [ 945.660176] ata5.00: ATAPI: ATAPI iHOS104, WL0F, max UDMA/100
>>>>> [ 945.676165] ata5.00: configured for UDMA/100
>>>>> [ 950.676049] ata5.00: qc timeout (cmd 0xa0)
>>>>> [ 950.676056] ata5.00: TEST_UNIT_READY failed (err_mask=0x5)
>>>>> [ 950.676064] ata5: hard resetting link
>>>>> [ 950.676066] ata5: nv: skipping hardreset on occupied port
>>>>> [ 951.144073] ata5: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
>>>>> [ 951.168168] ata5.00: configured for UDMA/100
>>>>> [ 956.168049] ata5.00: qc timeout (cmd 0xa0)
>>>>> [ 956.168057] ata5.00: TEST_UNIT_READY failed (err_mask=0x4)
>>>>> [ 956.168061] ata5: limiting SATA link speed to 1.5 Gbps
>>>>> [ 956.168064] ata5.00: limiting speed to UDMA/100:PIO3
>>>>> [ 956.168070] ata5: hard resetting link
>>>>> [ 956.168072] ata5: nv: skipping hardreset on occupied port
>>>>> [ 956.636056] ata5: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
>>>>> [ 956.660169] ata5.00: configured for UDMA/100
>>>>> [ 961.660036] ata5.00: qc timeout (cmd 0xa0)
>>>>> [ 961.660044] ata5.00: TEST_UNIT_READY failed (err_mask=0x4)
>>>>> [ 961.660046] ata5.00: disabled
>>>>> [ 961.660061] ata5: hard resetting link
>>>>> [ 962.544045] ata5: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
>>>>> [ 962.544061] ata5: EH complete
>>>>>
>>>>> root@teevee:/sys/devices/pci0000:00/0000:00:06.0/ata1/host0/scsi_host/host0#
>>>>>
>>>> Hmm, it did a hard reset on the hotplug with seemingly the same
>>>> effect. Can we narrow down the problem any more: does this drive work
>>>> on this machine under any Linux version, or in Windows? Can you try it
>>>> in another Linux machine with a different controller to see if it
>>>> works there?
>>> Well, this is embarrassing.
>>>
>>> I've always assumed the problem was with the with the motherboard, as the
>>> DVD will always successfully boot a windows installer, so I assumed
>>> everything with the drive was OK. On further inspection, it appears that the
>>> drive falls down when being accessed from the WinPE environment, much the
>>> same as in linux. I've tested this on another PC and the result looks to be
>>> the same. I'm going to do some more testing, and will send another email if
>>> I find out otherwise. But I think we can consider this closed.
>>>
>>> Sorry to be a bother.
>>> Bruce
>> I hooked up the DVD drive to a USB-SATA adapter to a PC and the DVD drive
>> works great (under both windows and linux). I was able to copy a large
>> number of files with no performance issues.
>> The PC that I did the second test on turns out to have a nVidia MCP51
>> chipset (It's a gateway GT4016 with a KTBC51G-LF motherboard). I should have
>> checked this beforehand.
>>
>> So this problem looks to persist across different nVidia chipsets.
> Given that it fails in Windows as well on those machines, it sounds
> like there's some kind of compatibility issue between this drive and
> the NV chipsets. I don't know why their SATA chipsets (at least the
> pre-AHCI ones) have some many issues, but they do seem to.
I've located a spare HDD and loaded Windows 7 on it. In Windows 7 (not
WinPE), I am able to successfully use the BD-ROM drive on both computers
(MCP61 and MCP51 chipsets). So it appears there is a difference in the
drivers between the Windows 7 and WinPE driver. News to me.
I believe this rules out a general hardware incompatibility.
What further can I do?
Thanks
Bruce
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1063474
Title:
System fails to connect to iHOS-104 DVD drive with nvidia MCP61
chipset.
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
The computer fails to connect to the LG iHOS-104 DVD drive.
The drive is working, as it will boot the Windows installer.
I have seen similar bugs posted on the internet for the past 5 years.
Here's a thread that shows the problem fixed for the MCP55 chipset.
http://www.gossamer-
threads.com/lists/linux/kernel/1234502?do=post_view_threaded#1234502
WORKAROUND: Use the DVD drive with a USB-SATA adapter.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-17-generic 3.5.0-17.27
ProcVersionSignature: Ubuntu 3.5.0-17.27-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
ApportVersion: 2.6.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: watchtv 7366 F.... pulseaudio
/dev/snd/controlC0: watchtv 4814 F.... alsamixer
watchtv 7366 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory: 'iw'
Date: Sun Oct 7 19:34:10 2012
HibernationDevice: RESUME=UUID=914386c4-84a9-4eb4-8382-cb6f877f7ef6
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
Lsusb:
Bus 002 Device 006: ID 046d:c047 Logitech, Inc. Laser Mouse
Bus 002 Device 005: ID 0e8f:0021 GreenAsia Inc. Multimedia Keyboard Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Gigabyte Technology Co., Ltd. M68M-S2P
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=81823799-2b15-4236-887b-e3497f3f6a46 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.5.0-17-generic N/A
linux-backports-modules-3.5.0-17-generic N/A
linux-firmware 1.94
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
dmi.bios.date: 07/15/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FCb
dmi.board.name: M68M-S2P
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFCb:bd07/15/2010:svnGigabyteTechnologyCo.,Ltd.:pnM68M-S2P:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnM68M-S2P:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: M68M-S2P
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
---
ApportVersion: 2.12-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: watchtv 1305 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
CurrentDmesg:
[ 55.165828] pool[1480]: segfault at 40 ip 00007f3d05544f87 sp 00007f3d03653c50 error 4 in tumbler-gst-thumbnailer.so[7f3d05542000+4000]
[ 707.285402] python[6778]: segfault at 0 ip 00007eff23bde2f7 sp 00007fffeba941f8 error 4 in libgtk-3.so.0.800.2[7eff23ade000+4c5000]
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=914386c4-84a9-4eb4-8382-cb6f877f7ef6
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 003: ID 0e8f:0021 GreenAsia Inc. Multimedia Keyboard Controller
Bus 002 Device 002: ID 045e:0719 Microsoft Corp. Xbox 360 Wireless Adapter
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Gigabyte Technology Co., Ltd. M68M-S2P
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.10.0-6-generic root=UUID=e276cadb-f115-40c5-abe4-2471badc3113 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.10.0-6.17-generic 3.10.3
RelatedPackageVersions:
linux-restricted-modules-3.10.0-6-generic N/A
linux-backports-modules-3.10.0-6-generic N/A
linux-firmware 1.113
RfKill:
Tags: saucy
Uname: Linux 3.10.0-6-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 08/25/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FC
dmi.board.name: M68M-S2P
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFC:bd08/25/2010:svnGigabyteTechnologyCo.,Ltd.:pnM68M-S2P:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnM68M-S2P:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: M68M-S2P
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
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