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[Bug 1002824] Re: Ubuntu shutdown/restart failure

 

Cormac, This bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

** Tags removed: kernel-bug-exists-upstream kernel-bug-exists-upstream-3.4.0-030400-generic-pae
** Tags added: bio-outdated-a12

** Tags removed: bio-outdated-a12
** Tags added: bios-outdated-a12

** Tags removed: kernel-bug-exists-upstream-v3.3.7-precise
** Tags added: kernel-bug-exists-upstream-v3.3.7

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1002824

Title:
  Ubuntu shutdown/restart failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Bug reported as per instructions from Christopher M. Penalver
  (penalvch)

  Shutdown and Reboot failure on Dell XPS/nVidia 295.49/Ubuntu 12.04

  Sometimes "sudo reboot -h now" works, sometime not.

  Had the same problem on 11.10 so I didn't install nVidia driver on a
  clean 12.04 install but problem was still there. Installed the nVidia
  driver because it didn't make a difference.

  Tried stopping various unity processes using "system monitor" before a reboot (sudo reboot -h now) and this seems to work but it is terribly inefficient
  The unity processes stopped:
  unity-files-daemon
  unity-applications-daemon

  I then tried it using the ubuntu "shutdown" button after stopping the
  same processes and it also seems to have worked

  WORKAROUND: Reverted to non-mainline kernel "linux-headers-3.2.0-25
  -generic-pae" and removed all nvidia drivers. Operating on nouveau
  graphics drivers shutdown and Restart work perfectly.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-24-generic-pae 3.2.0-24.38
  ProcVersionSignature: Ubuntu 3.2.0-24.38-generic-pae 3.2.16
  Uname: Linux 3.2.0-24-generic-pae i686
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  cormac     1724 F.... pulseaudio
   /dev/snd/controlC0:  cormac     1724 F.... pulseaudio
                        cormac     1765 F.... TeamViewer.exe
   /dev/snd/controlC1:  cormac     1724 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfebfc000 irq 47'
     Mixer name	: 'SigmaTel STAC9228'
     Components	: 'HDA:83847616,1028022e,00100201'
     Controls      : 28
     Simple ctrls  : 19
  Card1.Amixer.info:
   Card hw:1 'Set'/'C-Media USB Headphone Set at usb-0000:00:1d.7-1.2, full speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB0d8c:000c'
     Controls      : 7
     Simple ctrls  : 3
  Card2.Amixer.info:
   Card hw:2 'U0x46d0x809'/'USB Device 0x46d:0x809 at usb-0000:00:1d.7-1.3.3, high speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB046d:0809'
     Controls      : 2
     Simple ctrls  : 1
  Card2.Amixer.values:
   Simple mixer control 'Mic',0
     Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
     Capture channels: Mono
     Limits: Capture 0 - 17
     Mono: Capture 10 [59%] [20.70dB] [on]
  Date: Tue May 22 12:45:57 2012
  HibernationDevice: RESUME=UUID=5e07cde7-2884-46fe-a4d3-362c6a19050e
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
  MachineType: Dell Inc. XPS M1530
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=8ece3500-c862-476e-9e19-aa92885f05b6 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-24-generic-pae N/A
   linux-backports-modules-3.2.0-24-generic-pae  N/A
   linux-firmware                                1.79
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/14/2008
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.name: 0XR509
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd07/14/2008:svnDellInc.:pnXPSM1530:pvr:rvnDellInc.:rn0XR509:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: XPS M1530
  dmi.sys.vendor: Dell Inc.

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