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[Bug 1008266] Re: X freezes several times a day

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Ben Thornton, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.


** Description changed:

  Ever since I installed Ubuntu 12.04 x86-64, I've experienced several X
  crashes/freezes each day.  Sometimes it happens when I play a Flash
  video on the web, or when I play a local video file. Sometimes it
  happens when I have multiple Firefox windows open, and I click on the
  dock icon to reveal both windows.
  
  Sadly, although the bug triggers frequently, I've had difficulty
  reproducing it consistently.  I'll play a video and X will crash, yet
  after restarting X or rebooting the machine, the same video plays fine.
  
  When the bug occurs, the screen freezes with the exception of the mouse
  cursor.  I can SSH into the machine.  Killing the X process *usually*
  works just fine: the desktop environment starts right back up and I can
  continue using the machine until the next freeze.  However, the last
  time I tried this the desktop environment never restarted, and I
  rebooted the machine.
  
  My current uptime is 18 hours, but most of that time the machine was
  sitting there idle.  If history is any indication, I can expect a crash
  by the end of the day.
  
  Anecdotally, the freeze seems more likely when I have several
  applications open (Firefox with several tabs, some of which may contain
  Flash video; the Terminal; my Downloads directory in a file manager
  window; and perhaps VLC).  Freezes seem more likely when using Compiz
  effects like when I switch applications.
  
  Please excuse me for not using Ubuntu-specific terminology.  I use
  several different OSes on any given day and it's hard for me to keep
  track of the names of every application, subsystem, etc.
  
  I don't normally maintain distribution code, so please let me know what else I can do to help fix this bug.
  ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  ApportVersion: 2.0.1-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ben        2386 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xed220000 irq 48'
     Mixer name	: 'SigmaTel STAC9227'
     Components	: 'HDA:83847618,80862008,00100201'
     Controls      : 35
     Simple ctrls  : 22
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=1f62a690-6f78-4b61-b8a0-107ba26ae798
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  IwConfig:
   lo        no wireless extensions.
  
   eth0      no wireless extensions.
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=45bfb785-a450-4599-98ac-a3cfa034a992 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-24-generic N/A
   linux-backports-modules-3.2.0-24-generic  N/A
   linux-firmware                            1.79
  RfKill:
  
  SourcePackage: linux
  StagingDrivers: mei
  Tags:  precise staging precise staging
  Uname: Linux 3.2.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 09/06/2007
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CO96510J.86A.5960.2007.0906.0130
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: DQ965GF
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAD41676-601
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnIntelCorp.:bvrCO96510J.86A.5960.2007.0906.0130:bd09/06/2007:svn:pn:pvr:rvnIntelCorporation:rnDQ965GF:rvrAAD41676-601:cvn:ct3:cvr:
- --- 
- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
- AplayDevices:
-  **** List of PLAYBACK Hardware Devices ****
-  card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
- ApportVersion: 2.0.1-0ubuntu8
- Architecture: amd64
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  ben        2386 F.... pulseaudio
- CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
- Card0.Amixer.info:
-  Card hw:0 'Intel'/'HDA Intel at 0xed220000 irq 48'
-    Mixer name	: 'SigmaTel STAC9227'
-    Components	: 'HDA:83847618,80862008,00100201'
-    Controls      : 35
-    Simple ctrls  : 22
- DistroRelease: Ubuntu 12.04
- HibernationDevice: RESUME=UUID=1f62a690-6f78-4b61-b8a0-107ba26ae798
- InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
- IwConfig:
-  lo        no wireless extensions.
-  
-  eth0      no wireless extensions.
- Package: linux (not installed)
- ProcEnviron:
-  TERM=xterm-256color
-  PATH=(custom, user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
- ProcFB: 0 nouveaufb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=45bfb785-a450-4599-98ac-a3cfa034a992 ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
- RelatedPackageVersions:
-  linux-restricted-modules-3.2.0-24-generic N/A
-  linux-backports-modules-3.2.0-24-generic  N/A
-  linux-firmware                            1.79
- RfKill:
-  
- StagingDrivers: mei
- Tags:  precise staging
- Uname: Linux 3.2.0-24-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
- dmi.bios.date: 09/06/2007
- dmi.bios.vendor: Intel Corp.
- dmi.bios.version: CO96510J.86A.5960.2007.0906.0130
- dmi.board.asset.tag: Base Board Asset Tag
- dmi.board.name: DQ965GF
- dmi.board.vendor: Intel Corporation
- dmi.board.version: AAD41676-601
- dmi.chassis.type: 3
- dmi.modalias: dmi:bvnIntelCorp.:bvrCO96510J.86A.5960.2007.0906.0130:bd09/06/2007:svn:pn:pvr:rvnIntelCorporation:rnDQ965GF:rvrAAD41676-601:cvn:ct3:cvr:
- --- 
- ApportVersion: 2.0.1-0ubuntu13
- Architecture: amd64
- DistroRelease: Ubuntu 12.04
- InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
- Package: linux (not installed)
- ProcEnviron:
-  TERM=xterm-256color
-  PATH=(custom, no user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
- Tags:  precise
- Uname: Linux 3.2.28-030228-generic x86_64
- UnreportableReason: The running kernel is not an Ubuntu kernel
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups:
- --- 
- ApportVersion: 2.0.1-0ubuntu13
- Architecture: amd64
- DistroRelease: Ubuntu 12.04
- InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
- Package: linux (not installed)
- ProcEnviron:
-  TERM=xterm-256color
-  PATH=(custom, no user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
- Tags:  precise
- Uname: Linux 3.6.0-030600-generic x86_64
- UnreportableReason: The running kernel is not an Ubuntu kernel
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups:

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Attachment removed: "WifiSyslog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1008266/+attachment/3174490/+files/WifiSyslog.txt

** Attachment removed: "UdevDb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1008266/+attachment/3174488/+files/UdevDb.txt

** Attachment removed: "PulseList.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1008266/+attachment/3174487/+files/PulseList.txt

** Attachment removed: "ProcModules.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1008266/+attachment/3174486/+files/ProcModules.txt

** Attachment removed: "ProcInterrupts.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1008266/+attachment/3174485/+files/ProcInterrupts.txt

** Attachment removed: "UdevLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1008266/+attachment/3174489/+files/UdevLog.txt

** Attachment removed: "PciMultimedia.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1008266/+attachment/3174483/+files/PciMultimedia.txt

** Attachment removed: "Lsusb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1008266/+attachment/3174482/+files/Lsusb.txt

** Attachment removed: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1008266/+attachment/3174484/+files/ProcCpuinfo.txt

** Attachment removed: "CurrentDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1008266/+attachment/3174480/+files/CurrentDmesg.txt

** Attachment removed: "Lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1008266/+attachment/3174481/+files/Lspci.txt

** Attachment removed: "Card0.Codecs.codec.2.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1008266/+attachment/3174479/+files/Card0.Codecs.codec.2.txt

** Attachment removed: "Card0.Amixer.values.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1008266/+attachment/3174478/+files/Card0.Amixer.values.txt

** Attachment removed: "BootDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1008266/+attachment/3174477/+files/BootDmesg.txt

** Attachment removed: "ArecordDevices.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1008266/+attachment/3174476/+files/ArecordDevices.txt

** Attachment removed: "AlsaDevices.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1008266/+attachment/3174475/+files/AlsaDevices.txt

** Attachment removed: "AcpiTables.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1008266/+attachment/3174474/+files/AcpiTables.txt

** Tags added: bios-outdated-6100

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1008266

Title:
  X freezes several times a day

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Ever since I installed Ubuntu 12.04 x86-64, I've experienced several X
  crashes/freezes each day.  Sometimes it happens when I play a Flash
  video on the web, or when I play a local video file. Sometimes it
  happens when I have multiple Firefox windows open, and I click on the
  dock icon to reveal both windows.

  Sadly, although the bug triggers frequently, I've had difficulty
  reproducing it consistently.  I'll play a video and X will crash, yet
  after restarting X or rebooting the machine, the same video plays
  fine.

  When the bug occurs, the screen freezes with the exception of the
  mouse cursor.  I can SSH into the machine.  Killing the X process
  *usually* works just fine: the desktop environment starts right back
  up and I can continue using the machine until the next freeze.
  However, the last time I tried this the desktop environment never
  restarted, and I rebooted the machine.

  My current uptime is 18 hours, but most of that time the machine was
  sitting there idle.  If history is any indication, I can expect a
  crash by the end of the day.

  Anecdotally, the freeze seems more likely when I have several
  applications open (Firefox with several tabs, some of which may
  contain Flash video; the Terminal; my Downloads directory in a file
  manager window; and perhaps VLC).  Freezes seem more likely when using
  Compiz effects like when I switch applications.

  Please excuse me for not using Ubuntu-specific terminology.  I use
  several different OSes on any given day and it's hard for me to keep
  track of the names of every application, subsystem, etc.

  I don't normally maintain distribution code, so please let me know what else I can do to help fix this bug.
  ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  ApportVersion: 2.0.1-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ben        2386 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xed220000 irq 48'
     Mixer name	: 'SigmaTel STAC9227'
     Components	: 'HDA:83847618,80862008,00100201'
     Controls      : 35
     Simple ctrls  : 22
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=1f62a690-6f78-4b61-b8a0-107ba26ae798
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  IwConfig:
   lo        no wireless extensions.

   eth0      no wireless extensions.
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=45bfb785-a450-4599-98ac-a3cfa034a992 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-24-generic N/A
   linux-backports-modules-3.2.0-24-generic  N/A
   linux-firmware                            1.79
  RfKill:

  SourcePackage: linux
  StagingDrivers: mei
  Tags:  precise staging precise staging
  Uname: Linux 3.2.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 09/06/2007
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: CO96510J.86A.5960.2007.0906.0130
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: DQ965GF
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAD41676-601
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnIntelCorp.:bvrCO96510J.86A.5960.2007.0906.0130:bd09/06/2007:svn:pn:pvr:rvnIntelCorporation:rnDQ965GF:rvrAAD41676-601:cvn:ct3:cvr:

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