← Back to team overview

kernel-packages team mailing list archive

[Bug 1404766] Re: ProblemType: KernelOops BUG: soft lockup - CPU#3 stuck for 22s! [kworker/3:1:193]

 

SHI XUDONG, could you please test the latest upstream kernel available
from the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.19-rc4

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags removed: bios-outdated-a18
** Tags added: latest-bios-a18

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1404766

Title:
  ProblemType: KernelOops  BUG: soft lockup - CPU#3 stuck for 22s!
  [kworker/3:1:193]

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  ProblemType: KernelOops
  Annotation: Your system might become unstable now and might need to be restarted.
  Date: Mon Dec 15 08:36:56 2014
  Failure: oops
  OopsText:
   [214499.078279] BUG: soft lockup - CPU#3 stuck for 22s! [kworker/3:1:193]
   [214499.078283] Modules linked in: pci_stub vboxpci(OF) vboxnetadp(OF) vboxnetflt(OF) vboxdrv(OF) rfcomm bnep bluetooth snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_intel snd_hda_codec snd_hwdep snd_pcm snd_page_alloc parport_pc snd_seq_midi snd_seq_midi_event snd_rawmidi snd_seq snd_seq_device snd_timer ppdev snd dcdbas intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp lp parport kvm_intel kvm crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd nouveau psmouse serio_raw mxm_wmi wmi lpc_ich ttm drm_kms_helper soundcore drm mei_me mei i2c_algo_bit video mac_hid hid_generic usbhid hid ahci libahci e1000e ptp pps_core
   [214499.078337] CPU: 3 PID: 193 Comm: kworker/3:1 Tainted: GF       W  O 3.13.0-24-generic #46-Ubuntu
   [214499.078340] Hardware name: Dell Inc. OptiPlex 990/06D7TR, BIOS A11 12/30/2011
   [214499.078345] Workqueue: events __net_random_once_deferred
   [214499.078348] task: ffff880221e15fc0 ti: ffff88021dbc0000 task.ti: ffff88021dbc0000
   [214499.078350] RIP: 0010:[<ffffffff810dbc3e>]  [<ffffffff810dbc3e>] smp_call_function_many+0x26e/0x2d0
   [214499.078356] RSP: 0018:ffff88021dbc1c98  EFLAGS: 00000202
   [214499.078358] RAX: 0000000000000000 RBX: ffffffff81d12600 RCX: ffff88022dc182f0
   [214499.078360] RDX: 0000000000000000 RSI: 0000000000000100 RDI: 0000000000000000
   [214499.078362] RBP: ffff88021dbc1ce8 R08: ffff88022dc74f48 R09: 0000000000000004
   [214499.078364] R10: ffff88022dc74f48 R11: 0000000000000005 R12: 0000010000000003
   [214499.078366] R13: 000000000000dde0 R14: 000000fc00000000 R15: 0000000000000296
   [214499.078369] FS:  0000000000000000(0000) GS:ffff88022dc60000(0000) knlGS:0000000000000000
   [214499.078371] CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
   [214499.078374] CR2: 00000b0aa39ab000 CR3: 0000000001c0e000 CR4: 00000000000407e0
   [214499.078375] Stack:
   [214499.078377]  ffff88022dc74f68 0000000000014f00 0000000000000000 ffffffff8101a170
   [214499.078382]  0000010000000001 ffffffff816dbb77 ffffffff8101a170 0000000000000000
   [214499.078386]  ffffffff816dbb78 0000000000000000 ffff88021dbc1d10 ffffffff810dbdfd
   [214499.078390] Call Trace:

  Package: linux-image-3.13.0-24-generic 3.13.0-24.46
  SourcePackage: linux
  Tags: kernel-oops
  Uname: Linux 3.13.0-24-generic x86_64
  ---
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  shixudongleo   1974 F.... pulseaudio
   /dev/snd/controlC0:  shixudongleo   1974 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=89aa0147-0134-49e4-9eff-8fc7aeb26e46
  InstallationDate: Installed on 2014-11-21 (30 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  IwConfig:
   eth0      no wireless extensions.

   lo        no wireless extensions.
  MachineType: Dell Inc. OptiPlex 990
  Package: linux (not installed)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic root=UUID=8c549dcf-7cbd-4d86-bf29-3e5a8e3dce0c ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  RfKill:

  Tags:  trusty
  Uname: Linux 3.13.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/30/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.name: 06D7TR
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA11:bd12/30/2011:svnDellInc.:pnOptiPlex990:pvr01:rvnDellInc.:rn06D7TR:rvrA02:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 990
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.
  --- 
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  shixudongleo   1743 F.... pulseaudio
   /dev/snd/controlC0:  shixudongleo   1743 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=89aa0147-0134-49e4-9eff-8fc7aeb26e46
  InstallationDate: Installed on 2015-01-17 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Dell Inc. OptiPlex 990
  Package: linux (not installed)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic root=UUID=8c549dcf-7cbd-4d86-bf29-3e5a8e3dce0c ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  RfKill:
   
  Tags:  trusty
  Uname: Linux 3.13.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/24/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A18
  dmi.board.name: 06D7TR
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA18:bd09/24/2013:svnDellInc.:pnOptiPlex990:pvr01:rvnDellInc.:rn06D7TR:rvrA02:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 990
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1404766/+subscriptions


References