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Message #100127
[Bug 1402331] Re: System will periodically lockup with [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... render ring idle
chris pollock, just to clarify, reporters who have an outdated BIOS can
find the Importance Low as the BIOS should have already been updated
before reporting it on Launchpad. Now that it is updated, a different
Importance now applies. As well, freedesktop.org Severity/Priority is
not restricted, so anyone can adjust it to whatever they want, whether
or not it applies, so it is largely meaningless. Also, a bug report
being assigned in Launchpad is up to a developer assigning themselves,
versus being forced/auto assigned.
Despite this, could you please test the latest upstream kernel available
from the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.
If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.19-rc4
This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Changed in: linux (Ubuntu)
Importance: Low => Medium
** Description changed:
I have noticed the lockups periodically since 09/13/2014. I can't
remember what kernel version was in use then possibly kernel
3.13.0-35-generic or -36. It has continued periodically through versions
-39; -40 and now to -43. The last time this has happened was today Dec
13 14:40:57 localhost kernel: [154858.820009]
[drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... render
ring idle. At times when it locks up I will have a cursor on a black
screen and will have to press the power button to restart other times it
will lockup whenever I'm in an application such as Firefox or Evolution.
At that time I can usually CTRL>ALT-F1 log in and run 'sudo reboot' to
- restart the system. The release information requested is:
-
- chris@localhost:~$ lsb_release -rd
- Description: Ubuntu 14.04.1 LTS
- Release: 14.04
-
- I've also attached the version.log and lspci-vnvn.log to this report.
+ restart the system.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-43-generic 3.13.0-43.72
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: chris 2445 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: chris 2445 F.... pulseaudio
CurrentDesktop: GNOME
Date: Sat Dec 13 20:22:51 2014
HibernationDevice: RESUME=UUID=bb329dc0-0642-4b6a-876a-12c2f02fb7f6
InstallationDate: Installed on 2014-10-24 (50 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IwConfig:
- eth0 no wireless extensions.
-
- lo no wireless extensions.
+ eth0 no wireless extensions.
+
+ lo no wireless extensions.
MachineType: Dell Inc. OptiPlex 780
ProcEnviron:
- TERM=xterm
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=<set>
- LANG=en_US.UTF-8
- SHELL=/bin/bash
+ TERM=xterm
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=4254a7e9-429b-4f53-a08c-ae7ff839b98f ro quiet splash vt.handoff=7
RelatedPackageVersions:
- linux-restricted-modules-3.13.0-43-generic N/A
- linux-backports-modules-3.13.0-43-generic N/A
- linux-firmware 1.127.10
+ linux-restricted-modules-3.13.0-43-generic N/A
+ linux-backports-modules-3.13.0-43-generic N/A
+ linux-firmware 1.127.10
RfKill:
-
+
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/13/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0C27VV
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.asset.tag: LE0006476
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd02/13/2010:svnDellInc.:pnOptiPlex780:pvr:rvnDellInc.:rn0C27VV:rvrA01:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 780
dmi.sys.vendor: Dell Inc.
--
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https://bugs.launchpad.net/bugs/1402331
Title:
System will periodically lockup with [drm:i915_hangcheck_elapsed]
*ERROR* Hangcheck timer elapsed... render ring idle
Status in linux package in Ubuntu:
Incomplete
Bug description:
I have noticed the lockups periodically since 09/13/2014. I can't
remember what kernel version was in use then possibly kernel
3.13.0-35-generic or -36. It has continued periodically through
versions -39; -40 and now to -43. The last time this has happened was
today Dec 13 14:40:57 localhost kernel: [154858.820009]
[drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... render
ring idle. At times when it locks up I will have a cursor on a black
screen and will have to press the power button to restart other times
it will lockup whenever I'm in an application such as Firefox or
Evolution. At that time I can usually CTRL>ALT-F1 log in and run 'sudo
reboot' to restart the system.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-43-generic 3.13.0-43.72
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: chris 2445 F.... pulseaudio
CurrentDesktop: GNOME
Date: Sat Dec 13 20:22:51 2014
HibernationDevice: RESUME=UUID=bb329dc0-0642-4b6a-876a-12c2f02fb7f6
InstallationDate: Installed on 2014-10-24 (50 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Dell Inc. OptiPlex 780
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=4254a7e9-429b-4f53-a08c-ae7ff839b98f ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-43-generic N/A
linux-backports-modules-3.13.0-43-generic N/A
linux-firmware 1.127.10
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/13/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0C27VV
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.asset.tag: LE0006476
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd02/13/2010:svnDellInc.:pnOptiPlex780:pvr:rvnDellInc.:rn0C27VV:rvrA01:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 780
dmi.sys.vendor: Dell Inc.
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