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[Bug 1412121] Re: Hauppauge USB-Live2 fails on Haswell USB3 port

 

I tried 3.19.0-031900rc5-generic from the mainline builds.  I'm able to
get further this time in that I can record something, however you can
see errors in syslog, attached below.   I think the relevant events are
at:

16:47:02 - system boot (I think)
16:48:16 - plug the Live2 in to the USB port
16:48:23 - ALSA reports an error (about the time I started recording)
16:50:14 - xhci_hcd 0000:00:14.0: xHCI host not responding to stop endpoint command

Unsurprisingly, after this the USB system stops responding, unplugging
the Live2 and plugging in a mouse shows nothing in the log file, and the
mouse doesn't work (the touchpad continues to operate correctly).

Thanks again,
Alistair


** Attachment added: "syslog from mainline 3.19rc5"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1412121/+attachment/4301235/+files/syslog-14.10-3.19rc5.log

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

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https://bugs.launchpad.net/bugs/1412121

Title:
  Hauppauge USB-Live2 fails on Haswell USB3 port

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Hi,

  I've been attempting to capture video using a Hauppauge USB-Live2.
  This works fine in Ubuntu 14.04 on an older laptop that only has USB2
  ports, but fails on my Dell XPS13 which is USB3 with the Haswell
  chipset.

  The information in this bug report is based on Ubuntu 14.10 / Kernel
  3.16.0-29, however I have also tried it on a daily 15.04 image (3.18
  kernel) and using the upstream 3.19-rc4 kernel without success (the
  error messages change, and it does seem to be improving, but still
  fails to operate correctly).

  I'll attach an extract from /var/log/syslog that shows the following:

  1. Plugging in the Live2 - from 09:30:48 to 09:30:56
  2. Attempting to run mythffmpeg as shown below - at 09:31:33
  3. Terminating mythffmpeg with Control-C - 09:31:43
  4. Unplugging the Live2 - 09:32:47

  The command line was: mythffmpeg -y -loglevel debug -f alsa -i
  plughw:1,0 -f v4l2 -s pal -pix_fmt yuyv422 -i /dev/video1 -b:v 2048k
  a.nut

  Please let me know what other information you would like to see.

  Thanks,
  Alistair

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-29-generic 3.16.0-29.39
  ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
  Uname: Linux 3.16.0-29-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  alistair   3318 F.... pulseaudio
   /dev/snd/controlC0:  alistair   3318 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Jan 18 09:34:55 2015
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=702aea9f-a502-441c-b933-e9c6a284ce3a
  InstallationDate: Installed on 2013-12-25 (389 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20131224)
  MachineType: Dell Inc. XPS13 9333
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-29-generic root=UUID=d63939df-e79f-4ea5-a068-c9bf2a928200 ro persistent quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-29-generic N/A
   linux-backports-modules-3.16.0-29-generic  N/A
   linux-firmware                             1.138.1
  SourcePackage: linux
  UpgradeStatus: Upgraded to utopic on 2014-12-10 (38 days ago)
  dmi.bios.date: 11/11/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 099TN4
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA01:bd11/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn099TN4:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: XPS13 9333
  dmi.sys.vendor: Dell Inc.

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