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[Bug 1412748] Re: Suspend crashes and causing the computer shut down on Dell XPS 15

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Gyula Gubacsi <gyula.gubacsi@xxxxxxxxxxxx>
Date: Tue, 20 Jan 2015 14:07:39 -0000
Reply-to: Bug 1412748 <1412748@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx

While running the apport script I had a warning message stating that
"linux" package was not found. I set the package name as such as per the
wiki page describing what package name should be used for the
suspend/resume problems (kernel->linux). I hope the logs are still
useful.

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https://bugs.launchpad.net/bugs/1412748

Title:
  Suspend crashes and causing the computer shut down on Dell XPS 15

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Ubuntu 14.10: After updating ubuntu around the 8th of January, suspending causing system crash. I tried with different kernel versions and reinstalling the nvidia driver, and also using the open source nvidia driver, but got the same problem. It is crippling as I can't close my laptop lid.
  --- 
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC1D0p:   gyula.gubacsi   2871 F...m pulseaudio
   /dev/snd/controlC1:  gyula.gubacsi   2871 F.... pulseaudio
   /dev/snd/controlC0:  gyula.gubacsi   2871 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.10
  HibernationDevice: RESUME=UUID=ba60a536-e5db-4152-9b2e-e70a0af1ec3f
  InstallationDate: Installed on 2014-11-06 (75 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Dell Inc. XPS 15 9530
  NonfreeKernelModules: pax nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-29-generic.efi.signed root=UUID=412601a6-f086-40cc-8bd2-f1ea9a2fa66c ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-29-generic N/A
   linux-backports-modules-3.16.0-29-generic  N/A
   linux-firmware                             1.138.1
  Tags:  utopic
  Uname: Linux 3.16.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm lpadmin sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 07/16/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: XPS 15 9530
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A06
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/16/2014:svnDellInc.:pnXPS159530:pvrA06:rvnDellInc.:rnXPS159530:rvrA06:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: XPS 15 9530
  dmi.product.version: A06
  dmi.sys.vendor: Dell Inc.

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