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[Bug 1413306] Re: Track Pad is not detected by Linux

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Oritsegbe T. Nanna" <oritsegbe2.0@xxxxxxxxx>
Date: Wed, 21 Jan 2015 18:07:09 -0000
Reply-to: Bug 1413306 <1413306@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
No, the issue started after a clean install from scratch. I have updated
the Tag "kernel-bug-exists-upstream". Thanks for your help!!!

On Wed, Jan 21, 2015 at 12:22 PM, Joseph Salisbury <
joseph.salisbury@xxxxxxxxxxxxx> wrote:

> Did this issue start happening after an update/upgrade?  Was there a
> prior kernel version where you were not having this particular problem?
>
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.19 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.19-rc5-vivid/
>
>
> ** Changed in: linux (Ubuntu)
>    Importance: Undecided => Medium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1413306
>
> Title:
>   Track Pad is not detected by Linux
>
> Status in linux package in Ubuntu:
>   Confirmed
>
> Bug description:
>   The trackpad for my Asus laptop does not work under Linux. The device
> itself does not exist according to linux.
>   Model of laptop: Asus K55N-HA8123K
>
>   I expected to be able to use the Track Pad under Ubuntu.
>   Unfortunately it has not worked. I have tried what solutions have been
> available on the websites.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: linux-image-3.13.0-44-generic 3.13.0-44.73
>   ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
>   Uname: Linux 3.13.0-44-generic x86_64
>   ApportVersion: 2.14.1-0ubuntu3.6
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC1:  ghst1974   2568 F.... pulseaudio
>    /dev/snd/controlC0:  ghst1974   2568 F.... pulseaudio
>   CRDA:
>    country TW:
>         (2402 - 2472 @ 40), (3, 27)
>         (5270 - 5330 @ 40), (3, 17), DFS
>         (5735 - 5815 @ 40), (3, 30)
>   CurrentDesktop: Unity
>   Date: Wed Jan 21 11:55:18 2015
>   HibernationDevice: RESUME=UUID=af53741d-219f-497b-935e-9c6b37fab752
>   InstallationDate: Installed on 2015-01-13 (7 days ago)
>   InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
> (20140722.2)
>   MachineType: ASUSTeK COMPUTER INC. K55N
>   ProcFB: 0 radeondrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-44-generic.efi.signed
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
>   RelatedPackageVersions:
>    linux-restricted-modules-3.13.0-44-generic N/A
>    linux-backports-modules-3.13.0-44-generic  N/A
>    linux-firmware                             1.127.11
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 09/07/2012
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 217
>   dmi.board.asset.tag: ATN12345678901234567
>   dmi.board.name: K55N
>   dmi.board.vendor: ASUSTeK COMPUTER INC.
>   dmi.board.version: 1.0
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: ASUSTeK COMPUTER INC.
>   dmi.chassis.version: 1.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr217:bd09/07/2012:svnASUSTeKCOMPUTERINC.:pnK55N:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55N:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
>   dmi.product.name: K55N
>   dmi.product.version: 1.0
>   dmi.sys.vendor: ASUSTeK COMPUTER INC.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413306/+subscriptions
>


** Tags added: kernel-bug-exists-upstream

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1413306

Title:
  Track Pad is not detected by Linux

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  The trackpad for my Asus laptop does not work under Linux. The device itself does not exist according to linux. 
  Model of laptop: Asus K55N-HA8123K

  I expected to be able to use the Track Pad under Ubuntu.
  Unfortunately it has not worked. I have tried what solutions have been available on the websites.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-44-generic 3.13.0-44.73
  ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
  Uname: Linux 3.13.0-44-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ghst1974   2568 F.... pulseaudio
   /dev/snd/controlC0:  ghst1974   2568 F.... pulseaudio
  CRDA:
   country TW:
   	(2402 - 2472 @ 40), (3, 27)
   	(5270 - 5330 @ 40), (3, 17), DFS
   	(5735 - 5815 @ 40), (3, 30)
  CurrentDesktop: Unity
  Date: Wed Jan 21 11:55:18 2015
  HibernationDevice: RESUME=UUID=af53741d-219f-497b-935e-9c6b37fab752
  InstallationDate: Installed on 2015-01-13 (7 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: ASUSTeK COMPUTER INC. K55N
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-44-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-44-generic N/A
   linux-backports-modules-3.13.0-44-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/07/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 217
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K55N
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr217:bd09/07/2012:svnASUSTeKCOMPUTERINC.:pnK55N:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55N:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: K55N
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
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References

[Bug 1413306] [NEW] Track Pad is not detected by Linux
From: Oritsegbe T. Nanna, 2015-01-21
[Bug 1413306] Re: Track Pad is not detected by Linux
From: Joseph Salisbury, 2015-01-21