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[Bug 1413967] Re: Reasuming PC from Sleep mode

 

Darek, thank you for reporting this and helping make Ubuntu better.
Could you please test the latest upstream kernel available from the very
top line at the top of the page (the release names are irrelevant for
testing, and please do not test the daily folder) following
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional
upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.19-rc5

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: latest-bios-a12

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: resume suspend

** Description changed:

- Description:	Ubuntu 14.04.1 LTS
- Release:	14.04
+ When I resume from sleep, for ~2 seconds, I can move the mouse. Then the
+ PC freezes at the login screen and the mouse no longer reacts.
  
- PC SPEC:
- Dell Inspiron 3521-7045 ( Notebook )
- CPU: Intel® Core™ i3 3gen 3217U 1,8 GHz 
- Graphic: AMD® Radeon HD 7670M + Intel HD Graphics 4000
- Mem: 4GB DDR3
- HDD: GoodRam SSD 120GB
- 
- The problem concerning dual graphic and sleep mode. 
- When I switch to Intel Graphic-card everything works. I can enter computer to sleep mode and resume it - works fine. 
- But if i work on AMD Graphic Card i can go to sleep mode but when I want to wake up PC it's freezing on login screen. 
- For few second ( 1 ~ 1.5 )  after resuming i can move mouse and this is the end of work - freezing ( keyboard and mouse do not react )
+ WORKAROUND: When I switch to the Intel graphics card it works.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-44-generic 3.13.0-44.73
  ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
  Uname: Linux 3.13.0-44-generic x86_64
  NonfreeKernelModules: fglrx wl
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  darek      2536 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  darek      2536 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Jan 23 12:28:20 2015
  HibernationDevice: RESUME=UUID=ce2f519e-0e6b-4c42-a633-4fcccf20de99
  InstallationDate: Installed on 2014-11-10 (73 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Inspiron 3521
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a1614020-f9f3-4c45-a72b-558e579a81c7 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-44-generic N/A
-  linux-backports-modules-3.13.0-44-generic  N/A
-  linux-firmware                             1.127.11
+  linux-restricted-modules-3.13.0-44-generic N/A
+  linux-backports-modules-3.13.0-44-generic  N/A
+  linux-firmware                             1.127.11
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/25/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A12
  dmi.board.name: 0N1XH2
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A12
  dmi.modalias: dmi:bvnDellInc.:bvrA12:bd10/25/2013:svnDellInc.:pnInspiron3521:pvrA12:rvnDellInc.:rn0N1XH2:rvrA00:cvnDellInc.:ct8:cvrA12:
  dmi.product.name: Inspiron 3521
  dmi.product.version: A12
  dmi.sys.vendor: Dell Inc.

** Changed in: linux (Ubuntu)
     Assignee: Darek (darekx2) => (unassigned)

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https://bugs.launchpad.net/bugs/1413967

Title:
  Reasuming PC from Sleep mode

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I resume from sleep, for ~2 seconds, I can move the mouse. Then
  the PC freezes at the login screen and the mouse no longer reacts.

  WORKAROUND: When I switch to the Intel graphics card it works.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-44-generic 3.13.0-44.73
  ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
  Uname: Linux 3.13.0-44-generic x86_64
  NonfreeKernelModules: fglrx wl
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  darek      2536 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Jan 23 12:28:20 2015
  HibernationDevice: RESUME=UUID=ce2f519e-0e6b-4c42-a633-4fcccf20de99
  InstallationDate: Installed on 2014-11-10 (73 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Inspiron 3521
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a1614020-f9f3-4c45-a72b-558e579a81c7 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-44-generic N/A
   linux-backports-modules-3.13.0-44-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/25/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A12
  dmi.board.name: 0N1XH2
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A12
  dmi.modalias: dmi:bvnDellInc.:bvrA12:bd10/25/2013:svnDellInc.:pnInspiron3521:pvrA12:rvnDellInc.:rn0N1XH2:rvrA00:cvnDellInc.:ct8:cvrA12:
  dmi.product.name: Inspiron 3521
  dmi.product.version: A12
  dmi.sys.vendor: Dell Inc.

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