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[Bug 1412217] Re: Intel® Dual Band Wireless-AC 7260 drops the connection

 

Pavel, thank you for reporting this and helping make Ubuntu better.
Could you please test the latest upstream kernel available from the very
top line at the top of the page (the release names are irrelevant for
testing, and please do not test the daily folder) following
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional
upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Description changed:

- Hi I am using Xubuntu 14.04.1 with the wifi card (Intel® Dual Band
- Wireless-AC 7260). I have the problem with the unstable wifi connection
- (wpa2, 2.4GHz) which appears in kernels > 3.0.13-40. ie 3.0.13.40 works
- well while all the later kernels until the actual 13.0.13.44 suffers
- with the connection problem.
- 
- 1. lsb_release -rd:
- Description:	Ubuntu 14.04.1 LTS
- Release:	14.04
- 
- 2. linux-image-3.13.0-44-generic
- 
- 3. Keep stable wifi connection
- 
- 4. Connection speed drops and time to time disconnects
- 
- (Seems "similar" to
- https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1315221)
+ Hi I am using Xubuntu 14.04.1 with wifi card Intel® Dual Band Wireless-
+ AC 7260. From time to time my WiFi connection speed drops,  or
+ disconnects (wpa2, 2.4GHz). This happens on kernels higher than
+ 3.0.13-40.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-44-generic 3.13.0-44.73
  ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
  Uname: Linux 3.13.0-44-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  isvoboda   1885 F.... pulseaudio
-  /dev/snd/controlC0:  isvoboda   1885 F.... pulseaudio
-  /dev/snd/pcmC0D0p:   isvoboda   1885 F...m pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  isvoboda   1885 F.... pulseaudio
+  /dev/snd/controlC0:  isvoboda   1885 F.... pulseaudio
+  /dev/snd/pcmC0D0p:   isvoboda   1885 F...m pulseaudio
  CurrentDesktop: XFCE
  Date: Sun Jan 18 18:04:49 2015
  InstallationDate: Installed on 2014-09-30 (109 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
  MachineType: MSI MS-7851
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic.efi.signed root=UUID=b6e4afa1-c663-4dd8-98fc-69d94dcae276 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-44-generic N/A
-  linux-backports-modules-3.13.0-44-generic  N/A
-  linux-firmware                             1.127.11
+  linux-restricted-modules-3.13.0-44-generic N/A
+  linux-backports-modules-3.13.0-44-generic  N/A
+  linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/21/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V5.5
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H97I AC (MS-7851)
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV5.5:bd11/21/2014:svnMSI:pnMS-7851:pvr1.0:rvnMSI:rnH97IAC(MS-7851):rvr1.0:cvnMSI:ct3:cvr1.0:
  dmi.product.name: MS-7851
  dmi.product.version: 1.0
  dmi.sys.vendor: MSI

** Tags added: regression-update

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1412217

Title:
  Intel® Dual Band Wireless-AC 7260 drops the connection

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hi I am using Xubuntu 14.04.1 with wifi card Intel® Dual Band
  Wireless-AC 7260. From time to time my WiFi connection speed drops,
  or disconnects (wpa2, 2.4GHz). This happens on kernels higher than
  3.0.13-40.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-44-generic 3.13.0-44.73
  ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
  Uname: Linux 3.13.0-44-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  isvoboda   1885 F.... pulseaudio
   /dev/snd/controlC0:  isvoboda   1885 F.... pulseaudio
   /dev/snd/pcmC0D0p:   isvoboda   1885 F...m pulseaudio
  CurrentDesktop: XFCE
  Date: Sun Jan 18 18:04:49 2015
  InstallationDate: Installed on 2014-09-30 (109 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
  MachineType: MSI MS-7851
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic.efi.signed root=UUID=b6e4afa1-c663-4dd8-98fc-69d94dcae276 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-44-generic N/A
   linux-backports-modules-3.13.0-44-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/21/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V5.5
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H97I AC (MS-7851)
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV5.5:bd11/21/2014:svnMSI:pnMS-7851:pvr1.0:rvnMSI:rnH97IAC(MS-7851):rvr1.0:cvnMSI:ct3:cvr1.0:
  dmi.product.name: MS-7851
  dmi.product.version: 1.0
  dmi.sys.vendor: MSI

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