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[Bug 1395343] Re: Ubuntu 14.10 Utopic suspend/resume not working for my Laptop

 

Tong Sun, could you please test the latest upstream kernel available
from the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: bios-outdated-1.11
** Tags added: latest-bios-1.11

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1395343

Title:
  Ubuntu 14.10 Utopic suspend/resume not working for my Laptop

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The Ubuntu 14.10 Utopic suspend/resume is not working for my Laptop. I
  first tried with the Live CD, on failing that, and thinking that
  suspend might need some disk to write to for the suspend info, I did a
  HD installation. But still, suspend/resume is still not working.

  On second attempt (after HD installation), I switched to console and
  close my Laptop lid. It suspended well, as it has always been. On
  resume, I see the repeating errors of `sda1` "soft reset failure" (or
  something like that). Minutes later, I start to see all kinds of disk
  related errors, disk sector writing error, ext4 journal error, etc.

  I thus think the reason of `resume` not working is that the HD is not
  waken up.

  This is Acer Aspire AS5536, with XUbuntu 14.10 Utopic.

  Any more info that I can provide?

  Thanks
  --- 
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tong       2395 F.... pulseaudio
   /dev/snd/controlC1:  tong       2395 F.... pulseaudio
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.10
  MachineType: Acer Aspire 5536
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic initrd=/boot/initrd.img-3.16.0-23-generic root=UUID=439ff0f7-d3d2-462e-8068-c70327555171 ro
  ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-23-generic N/A
   linux-backports-modules-3.16.0-23-generic  N/A
   linux-firmware                             1.138
  Tags:  utopic utopic
  Uname: Linux 3.16.0-23-generic x86_64
  UnreportableReason: The report belongs to a package that is not installed.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm arch audio cdrom crew dialout dip disk fax floppy games guest mail news plugdev sudo tape tty users uucp video voice www-data
  _MarkForUpload: True
  dmi.bios.date: 02/27/2009
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: V1.03
  dmi.board.name: JV50PU
  dmi.board.vendor: Acer
  dmi.board.version: Rev
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.03:bd02/27/2009:svnAcer:pnAspire5536:pvr0100:rvnAcer:rnJV50PU:rvrRev:cvnAcer:ct10:cvrN/A:
  dmi.product.name: Aspire 5536
  dmi.product.version: 0100
  dmi.sys.vendor: Acer

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